So now on Day 5 without ANY contact from ZOS despite multiple tickets (even 1 being escalated) i have had NO email to explain or give a reason for the Account Suspension, I have even tried calling the US from the UK to no avail. i have never normally had a problem with Customer Support they have always responded in a timely fashion or at the very least Acknowledged the contact. i grow increasingly weary at the lack of contact and may just resign myself to the fact i may never play ESO again. i have done EVERYTHING i possibly could do to resolve this situation only to be ignored.
if anyone is watching this thread from ZOS please for the last time get in touch via my email as i cant log in to access the tickets:
Ticket 1 Your reference #:191018-004013
(Ticket 2 Your reference #:191020-001065-Escalated)
Ticket 3 Your reference #:191022-002063