PLEASE CONTACT ME

Alienoutlaw

So now on Day 5 without ANY contact from ZOS despite multiple tickets (even 1 being escalated) i have had NO email to explain or give a reason for the Account Suspension, I have even tried calling the US from the UK to no avail. i have never normally had a problem with Customer Support they have always responded in a timely fashion or at the very least Acknowledged the contact. i grow increasingly weary at the lack of contact and may just resign myself to the fact i may never play ESO again. i have done EVERYTHING i possibly could do to resolve this situation only to be ignored.
if anyone is watching this thread from ZOS please for the last time get in touch via my email as i cant log in to access the tickets:
Ticket 1 Your reference #:191018-004013
(Ticket 2 Your reference #:191020-001065-Escalated)
Ticket 3 Your reference #:191022-002063

Elsonso

Didn't BillE say they sent you an email with status?

Alienoutlaw

lordrichter wrote: »

Didn't BillE say they sent you an email with status?

no just that it had been escalated and could take upto 48hrs for a response that was 3 days ago

ZOS_Bill

As another thread is already ongoing on this topic we will be closing this one. You can use the thread below for further posting and updates.

Account has gone