Maintenance for the week of March 9:
• [COMPLETE] NA megaservers for patch maintenance – March 9, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• [COMPLETE] EU megaservers for patch maintenance – March 9, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – March 11, 9:00AM EDT (13:00 UTC) - 1:00PM EDT (17:00 UTC)
• [COMPLETE] NA megaservers for patch maintenance – March 9, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• [COMPLETE] EU megaservers for patch maintenance – March 9, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – March 11, 9:00AM EDT (13:00 UTC) - 1:00PM EDT (17:00 UTC)
Waiting for Agent
LampX
✭✭
Heya,
Earlier this week I posted ticket to support. Status of my ticket is still "Waiting for Agent". Only answer I have got so far was automated message telling me that support was closed when I sent the message and also there was text saying that goal for answers is 6 business hours.
How long it usually takes to get answer from Support? My ticket was just a small question so shouldnt take long to answer : )
Ticket id is 181115-000606
Earlier this week I posted ticket to support. Status of my ticket is still "Waiting for Agent". Only answer I have got so far was automated message telling me that support was closed when I sent the message and also there was text saying that goal for answers is 6 business hours.
How long it usually takes to get answer from Support? My ticket was just a small question so shouldnt take long to answer : )
Ticket id is 181115-000606
0
Best Answer
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ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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Gutter_GerridaeSoul ShrivenHeyy, I just submitted a ticket last night, and it has still gone unseen by an Agent, how long does it take to be seen? Just curious is all.
My ticket ID is 191006-0027490 -
ZOS_BilladminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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StormChaser3000✭✭✭✭✭
✭@ZOS_BillE
Apologies for poking, but would it be possible to get an update on my ticket # 191005-001642
I've been biting my nails for two days. :'(0 -
ZOS_Billadmin@StormChaser3000
Yes it would be possible to get an update. I've sent you a private message regarding ticket #191005-001642.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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