The Scribes of Fate DLC and Update 37 base game patch are now available to test on the PTS! You can read the latest patch notes here:
Maintenance for the week of February 6:
• PC/Mac: No maintenance – February 6
• EU megaservers for maintenance – February 7, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
• NA megaservers for patch maintenance – February 8, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
• EU megaservers for patch maintenance – February 8, 9:00 UTC (4:00AM EST) - 15:00 UTC (10:00AM EST)

Waiting for Agent


Earlier this week I posted ticket to support. Status of my ticket is still "Waiting for Agent". Only answer I have got so far was automated message telling me that support was closed when I sent the message and also there was text saying that goal for answers is 6 business hours.

How long it usually takes to get answer from Support? My ticket was just a small question so shouldnt take long to answer : )

Ticket id is 181115-000606

Best Answer

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