Maintenance for the week of April 13:
• PC/Mac: No maintenance – April 13
Update 50 is now available for testing on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/categories/pts

Zenimax - Don't fear the angst, take the compliment

Silowyi
Silowyi
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People don't stress about what they don't want or see value in. Obviously you have created something that has enough good in it to make people highly desire playing a polished version.

Just be transparent, let us know what's really going on and what reasonable timeframes can be expected. Stop hiding behind the wall of silence. The anger and frustration is a compliment if you look beyond the angst to the "why" it even exists.

Just be candid already. The truth is less damaging than the silence.

Love the game and plan to subscribe a long time... try something new for an MMO company, don't keep the player base in the dark especially when you're relying on subscriptions in a few weeks.
  • SilverWF
    SilverWF
    ✭✭✭✭✭
    WTF with you, Zenimax, again? Why prime-time?
    WE DO NOT NEED ANY PATCHES IN THE OUR PRIME-TIME!
    Even if it will be bugfixes or something. Seriously!

    http://forums.elderscrollsonline.com/discussion/76915/na-megaserver-offline-4-12-14-11-47pm-edt-complete#latest

    But this is about NA server only, so what happened with EU-server? Why it's unavialible?!
    • PC EU. Ebonheart Pact. CP 1k+
    • YouTube: All ESO disguises (2014)
    • EU players are humans too! We want our maintenances in the least pop time (at deep night) and not lasted for several hours!
    • Animation canceR - is true PvP cancer! When you can't see which actions your opponent do - you can't react properly on them!
  • Nooblet
    Nooblet
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    I haven't seen any silence. I'm unsure what you are referring to. In fact I've been pretty impressed with the activity, even on these forums that are filled daily with tons of complaints, or just plain crying for no apparent reason( this is not saying all complaints are without reason, just a lot of them are).
  • ZiRM
    ZiRM
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    ZOS have a snickers and a smile... on us.
    2SAU3PY.gif

    Want to become Vampire? 5k @ZiRM in game.
    ESO Server Status. ( ^_^)o自自o(^_^ ) SkåL!!!!!
  • Tweek
    Tweek
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    Nooblet wrote: »
    I haven't seen any silence. I'm unsure what you are referring to. In fact I've been pretty impressed with the activity, even on these forums that are filled daily with tons of complaints, or just plain crying for no apparent reason( this is not saying all complaints are without reason, just a lot of them are).

    Everyone of these complaints were posted for a reason, and the fact that you dismiss Zenimax's silence in most of these cases, and their lack of updates regarding maintenance times is disheartening. Although I will say everyone of them is doing the best they can, and the game just launched, so give em' a break I say.

    lol....but seriously bro don't dismiss other user's problems simply because you don't believe them to be a big deal, and you don't have these things happening to you. None of these people are "crying" they just have some bugs and issues.
    Edited by Tweek on April 15, 2014 6:03PM
  • prepstar
    prepstar
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    Good comment!
  • Jadakin
    Jadakin
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    It's not about being down for maintenance. It's about not knowing when to reasonably expect the game to be back up. People that know can then plan other things to do during the day. It's like FF14 when they didn't have a queue for log in. Forcing people to just keep trying to log in randomly. Not getting to play a game you like because of issues is understandable and acceptable for most players. Not getting to know when you will play again is a bit more troubling for people. They have productive lives and what free time they have could be put to better use if they know what time to maybe expect ESO will be back online.
  • Reignskream
    Reignskream
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    Tweek wrote: »
    Nooblet wrote: »
    I haven't seen any silence. I'm unsure what you are referring to. In fact I've been pretty impressed with the activity, even on these forums that are filled daily with tons of complaints, or just plain crying for no apparent reason( this is not saying all complaints are without reason, just a lot of them are).

    Everyone of these complaints were posted for a reason, and the fact that you dismiss Zenimax's silence in most of these cases, and their lack of updates regarding maintenance times is disheartening. Although I will say everyone of them is doing the best they can, and the game just launched so give em' a break I say lol....but seriously don't dismiss over user's problems simply because you don't believe them to be a big deal, and you don't have these things happening to you.

    They were posted because half of the population didn't read what they accepted before they started playing. While everybody is entitled to cry, what they forget is they accepted and understood that maintenance can happen at a dime like this, and ZOS doesn't have to tell us jack about what is going on. It doesnt bother me because ill simply check when the servers are back up again, and crying won't get them back up faster.
  • Jonoarc
    Jonoarc
    ✭✭
    Yes the reason so many are angry about not "getting in" to Tamriel is because... they really, really want to get in there and play. So in a sense, it is a compliment to the game itself (albeit not for the specific, brief disturbance).
    "Black magic operates most effectively in preconscious, marginal areas. Casual curses are the most effective." -- W.S Burroughs
  • frika
    frika
    the ppl that are saying its ok for maintenance to take so long because u agreed on it do realize that if we follow their logic its ok to just shut down the servers all together for ever right ? i mean according to what u agreed on its ok for them to do that and if its ok to shut them down for 8 h its ok to shut them down for good. Dont mind us plebs if we unsub and dont let us stoping u to pay your money to them i am sure its a good investment !
    Edited by frika on April 15, 2014 6:21PM
  • Tweek
    Tweek
    ✭✭✭
    Tweek wrote: »
    Nooblet wrote: »
    I haven't seen any silence. I'm unsure what you are referring to. In fact I've been pretty impressed with the activity, even on these forums that are filled daily with tons of complaints, or just plain crying for no apparent reason( this is not saying all complaints are without reason, just a lot of them are).

    Everyone of these complaints were posted for a reason, and the fact that you dismiss Zenimax's silence in most of these cases, and their lack of updates regarding maintenance times is disheartening. Although I will say everyone of them is doing the best they can, and the game just launched so give em' a break I say lol....but seriously don't dismiss over user's problems simply because you don't believe them to be a big deal, and you don't have these things happening to you.

    They were posted because half of the population didn't read what they accepted before they started playing. While everybody is entitled to cry, what they forget is they accepted and understood that maintenance can happen at a dime like this, and ZOS doesn't have to tell us jack about what is going on. It doesnt bother me because ill simply check when the servers are back up again, and crying won't get them back up faster.

    Yup, that's very, very true. However most of these criers are going to be on the way out if they continue to be disappointed, and then there won't be a game left....kinda my point with the bulk of the posts I make. Although this game is amazing and I don't think it's ever going anywhere, I would say 90%+ of the customers are very amazed(myself included) at how much fun this game is. =)
  • Jaburra
    Jaburra
    Tweek wrote: »
    Nooblet wrote: »
    I haven't seen any silence. I'm unsure what you are referring to. In fact I've been pretty impressed with the activity, even on these forums that are filled daily with tons of complaints, or just plain crying for no apparent reason( this is not saying all complaints are without reason, just a lot of them are).

    Everyone of these complaints were posted for a reason, and the fact that you dismiss Zenimax's silence in most of these cases, and their lack of updates regarding maintenance times is disheartening. Although I will say everyone of them is doing the best they can, and the game just launched, so give em' a break I say.

    lol....but seriously bro don't dismiss other user's problems simply because you don't believe them to be a big deal, and you don't have these things happening to you. None of these people are "crying" they just have some bugs and issues.

    Again I say.... ROFLMAO HAHAHAHAHAHAHAHA. Let me as you a question sir or ma'am.... If you were a Developer, constantly seeing nothing but immature, prepubescent comments whining about not being able to play a video game, even though the ToS SPECIFICALLY states that they can do this AT ANY TIME. Would you give them any kind of gratification? It's like feeding the trolls, and I'm sure the devs are smarter than that.
  • michaelpatrickjonesnub18_ESO
    Silowyi wrote: »
    Let us know what's really going on.

    Chaos behind the curtain. That's what's going on.

    So far this game has been in a constant state of emergency.
  • Tuinslang
    Tuinslang
    The people who comment on this with a bad attitude and are like: Why are they putting the servers down during the time I wanted to play after work or school?
    They should seriously start thinking if they are game addicted or not, since it doesn't matter if they put it offline for a day, cause you can play the next day.

    Thanks for letting me help you understand you are a game addict. YES YOU:)
    Currently playing Redguard Dragonknight | Skill line: Dragonic Power | Crafting skill: Blacksmithing
  • Reignskream
    Reignskream
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    Tweek wrote: »
    Tweek wrote: »
    Nooblet wrote: »
    I haven't seen any silence. I'm unsure what you are referring to. In fact I've been pretty impressed with the activity, even on these forums that are filled daily with tons of complaints, or just plain crying for no apparent reason( this is not saying all complaints are without reason, just a lot of them are).

    Everyone of these complaints were posted for a reason, and the fact that you dismiss Zenimax's silence in most of these cases, and their lack of updates regarding maintenance times is disheartening. Although I will say everyone of them is doing the best they can, and the game just launched so give em' a break I say lol....but seriously don't dismiss over user's problems simply because you don't believe them to be a big deal, and you don't have these things happening to you.

    They were posted because half of the population didn't read what they accepted before they started playing. While everybody is entitled to cry, what they forget is they accepted and understood that maintenance can happen at a dime like this, and ZOS doesn't have to tell us jack about what is going on. It doesnt bother me because ill simply check when the servers are back up again, and crying won't get them back up faster.

    Yup, that's very, very true. However most of these criers are going to be on the way out if they continue to be disappointed, and then there won't be a game left....kinda my point with the bulk of the posts I make. Although this game is amazing and I don't think it's ever going anywhere, I would say 90%+ of the customers are very amazed(myself included) at how much fun this game is. =)

    I think the ratio to the crybabies to non crybabies is substantial enough that it wont matter whether the whiners quit or not, as this game has millllllions of subs, and as it gets fixed, will only get more.
    Edited by Reignskream on April 15, 2014 6:19PM
  • Reignskream
    Reignskream
    ✭✭✭✭
    Silowyi wrote: »
    Let us know what's really going on.

    Chaos behind the curtain. That's what's going on.

    So far this game has been in a constant state of emergency.


    the new intern spilled monster on the NA server :D
  • Fenton1200
    Fenton1200
    Soul Shriven
    @‌ Tweek

    I am not sure where you are coming from. I have read a lot of your forum replies and most take the form of a negative reaction to this game. In fact one of your comments was to inform people to cancel their subscription. Also, you were going to use one of your mates you tube accounts ' who has over 100000 subscribes' to tell everyone how crap everything is. It sounds like you are one of those criers. You also mentioned that you would not post on these forums again because most of us are ar*>.

    I have had lots of the problems with this game, but still like it and will continue to play. Their is a potential for a really great game here.

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