mike_skleinub17_ESO wrote: »ROFL at unsubbing over lost bank slots. Impacts actual game play not one bit. Make an alt to store extra stuff if nothing else. Annoying yes, but hardly unsub worthy
Lost bank slots is only part of the problem. The concern is primarily about the lack of data integrity that places everyone's characters at risk. It is also about the lack of communication.mike_skleinub17_ESO wrote: »ROFL at unsubbing over lost bank slots. Impacts actual game play not one bit. Make an alt to store extra stuff if nothing else. Annoying yes, but hardly unsub worthy
chriscardpeterboroughub17_ESO wrote: »mike_skleinub17_ESO wrote: »ROFL at unsubbing over lost bank slots. Impacts actual game play not one bit. Make an alt to store extra stuff if nothing else. Annoying yes, but hardly unsub worthy
Well. I have a main char.. plus 7 alts, all whom craft or store the gear / supplies for crafting. I have decided after the 3rd bank reset and 10's of thousands of gold loss, not to upgrade my bank slots anymore. While getting by with alts is do able. It is a huge pain in the ass. My main has 100 slots, my food guy has 80, the rest of my alts are 70-80 slots each. Let me tell ya .. I have to purchase a bag upgrade or two a day as my main moves onto higher level content and new zones.
In short.... unless you have a main that can afford to toss out 5-20k a day in upgrading bags, this is a deal breaker. Myself I love the game and will see how things go come renewal time.
mike_skleinub17_ESO wrote: »Yes, using alts to manage inventory is a hassle. I've been doing it since the bug hit over the weekend. However..it takes ME less than 10 minutes total to xfer stuff over from to the other to the other. Usually I can wait to do it until I'm about done for the evening anyway. I also "lost" some food mats that I could use now, but in the end, its not a big deal. Not even remotely.
My 3rd alt holds all the gems, and some heavy armor stuff that I'm waiting to research. Since I'm at the 3day time now, it doesn't matter where its stored.
Second, the "it's no big deal" nonsense is silly. A lot of gamers are kids who put up with all sorts of corporate abuse because they're kids. The problem is that we grew up and expect companies to deliver value instead of excuses and silence. As others have written, this speaks volumes about how incompetent and disrespectful this company is.
mike_skleinub17_ESO wrote: »Not even remotely trolling. Totally, utterly serious. If something this minor causes people to unsub, you were never serious about playing anyway. We aren't even past the first month yet, there WILL be issues. Guaranteed. For the most part, issues have been resolved quickly.
If this still happens in six months, then you've got something. In the meantime, lighten up, have a tall glass of calm down juice and move on.
mike_skleinub17_ESO wrote: »Not even remotely trolling. Totally, utterly serious. If something this minor causes people to unsub, you were never serious about playing anyway. We aren't even past the first month yet, there WILL be issues. Guaranteed. For the most part, issues have been resolved quickly.
If this still happens in six months, then you've got something. In the meantime, lighten up, have a tall glass of calm down juice and move on.
What is most disturbing to me is the reports that this issue existed in beta and wasn't prioritized before release. Can anyone from closed beta confirm this?
nasdaqbergamot wrote: »
illyriiaeb17_ESO wrote: »They have just bought the EU server down for additional fix (we had maintenance this morning already) but it doesn't say what it is
"We will be bringing the EU megaserver down for maintenance today at 11am EDT / 5pm GMT to implement an additional fix. We expect the server to be back online early this afternoon. We apologize for any inconvenience this may cause, and we thank you for your patience."
Not sure how they can have it back up early afternoon as its almost 4.30 pm here... here's hoping for Bank Slots fix (I think I will be disappointed)
stefan9interrwb17_ESO wrote: »illyriiaeb17_ESO wrote: »They have just bought the EU server down for additional fix (we had maintenance this morning already) but it doesn't say what it is
"We will be bringing the EU megaserver down for maintenance today at 11am EDT / 5pm GMT to implement an additional fix. We expect the server to be back online early this afternoon. We apologize for any inconvenience this may cause, and we thank you for your patience."
Not sure how they can have it back up early afternoon as its almost 4.30 pm here... here's hoping for Bank Slots fix (I think I will be disappointed)
The second part of the announcement is again ignoring their eu customers and just talking about their US time. Early afternoon probably refers to edt time as they took the server down at 11 am EDT.
illyriiaeb17_ESO wrote: »
Sounds about right, its almost like they forget we pay subscriptions too!
Can anyone find the information of what they are fixing?
First, yes customer service folks are people and deserve to be treated respectfully. It isn't their fault that a company is run by decision-makers who use them as human-shields to deflect from how badly they treat customers whose money they take without delivering value. On the other hand, they did choose to work for those clowns and chose to be used as human shields by them. So yeah, respect, but through gritted teeth.
Second, the "it's no big deal" nonsense is silly. A lot of gamers are kids who put up with all sorts of corporate abuse because they're kids. The problem is that we grew up and expect companies to deliver value instead of excuses and silence. As others have written, this speaks volumes about how incompetent and disrespectful this company is.
Only having 60 slots instead of 100 has added about an hour of login/logout and inventory shuffling per day to the way I play. Not to mention the 22k or so gold that vaped. Yes, I will recover, but I certainly understand unsubscribing because of this. I haven't because I really like this game otherwise, but I am almost there myself.
@Mujuro , @Vhalkyrie , @nasdaqbergamotnasdaqbergamot wrote: »
Are folks from the closed beta still under the NDA/gag order not to talk about stuff?