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Shift in community attitude over the last two years

  • mairwen85
    mairwen85
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    Ummmmm been here since beta, this community has always been a toxic hellhole of trolls and crybabies.

    Makes sense that you stuck around then...
  • ArchMikem
    ArchMikem
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    Doctorium wrote: »
    Rezzing this old thread I created because I couldn’t help but notice how much MORE negative the forums have become even since creating this thread. It is really demoralizing to see. ZOS has lost its way and I hope they can find it again. The constant bugs and performance issues is poison.

    Everyone on the forum is horrible and its all ZOS' fault.

    Kay.
    CP2,100 Master Explorer - AvA Two Star Warlord - Console Peasant - Khajiiti Aficionado - The Clan
    Quest Objective: OMG Go Talk To That Kitty!
  • Wolfpaw
    Wolfpaw
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    Doctorium wrote: »
    When I first started playing ESO two years ago, I was really happy about how positive the community is, in-game and on these forums. I was also pleasantly surprised about the extent of communication between the Devs and the community. It felt like the Devs were listening and communicating actively. Maybe I had low standards from the MMO that I played before ESO, which had poor Dev communication and a very toxic community. Lately though it seems that the relationship between the Devs and the community has soured. I wouldn’t say it’s toxic, but its not as up-beat. I think the performance issues have taken a toll on a lot of people, and it doesn’t help that the Dev’s are radio silent about it, which only exasterbates the community’s frustration. The game’s outlook does not seem as positive as it once was. Am I accurate in this assessment our just out of touch? Share your thoughts.

    ZOS amateur hour this past year, yes this game has always had performance issues....but damn, ZOS is embarrassing from the PR killing it, Matt fan club at e3, community manager teasing lawsuit in open forums, bugs, quality of releases, performance, "fixes",...etc, even in the video game environment of today it's hard to call these people professionals.

    ZOS is long overdue for restructuring & new leadership.
  • KappaKid83
    KappaKid83
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    Doctorium wrote: »
    When I first started playing ESO two years ago, I was really happy about how positive the community is, in-game and on these forums. I was also pleasantly surprised about the extent of communication between the Devs and the community. It felt like the Devs were listening and communicating actively. Maybe I had low standards from the MMO that I played before ESO, which had poor Dev communication and a very toxic community. Lately though it seems that the relationship between the Devs and the community has soured. I wouldn’t say it’s toxic, but its not as up-beat. I think the performance issues have taken a toll on a lot of people, and it doesn’t help that the Dev’s are radio silent about it, which only exasterbates the community’s frustration. The game’s outlook does not seem as positive as it once was. Am I accurate in this assessment our just out of touch? Share your thoughts.

    I believe you are 100% accurate. I recently took a 2 year break from the game(had kids, bought a house, life *** ya know), but when I left the game was in a much different place. The community at large was still happy with the game, the CP system was relatively new(600cp was the cap) and Cyrodil GENERALLY worked as intended.

    2 years on and it seems as though the promises made 2 years ago that were never fulfilled and the degradation of the performance and the servers has taken a toll on a lot of people, myself included. I thoroughly enjoy this game but am much more pessimistic than before. Before it was a,"yeah they are really going to fix all of this, great", where now it's a "believe it when I see it" attitude.
  • StabbityDoom
    StabbityDoom
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    ArchMikem wrote: »
    Doctorium wrote: »
    Rezzing this old thread I created because I couldn’t help but notice how much MORE negative the forums have become even since creating this thread. It is really demoralizing to see. ZOS has lost its way and I hope they can find it again. The constant bugs and performance issues is poison.

    Everyone on the forum is horrible and its all ZOS' fault.

    Kay.

    *sadness*
    PC/NA
    EHT zealot
    streamer: http://twitch.tv/stabbitydoom
  • Vlad9425
    Vlad9425
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    Blame ZOS for changing the game (not in a positive way for many things) and the fact that they’ve failed to address the game performance issues for so long.
  • Suddwrath
    Suddwrath
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    Ummmmm been here since beta, this community has always been a toxic hellhole of trolls and crybabies.

    The community during the closed beta was actually very positive in my experience. Everyone was excited to be trying "the new thing" and we were just thankful to be invited and given the opportunity to participate. Were there a few bad apples? Sure. But overall the community back then had a very positive vibe to it.
  • Rikumaru
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    Left just before morrowind launched and came back at wolfhunter. Was shocking how different the forums were. Alongside all the new bugs features the game had such as wonky targetting.
    Overload rework. Power Overload now does physical damage and grants you the power of a tornado: You throw a brick at the target with a light attack, and you hammer your head into that brick with every heavy attack. We have decreased its Ultimate cost, but increased the chance that you get stuck in the animation.
  • Cavedog
    Cavedog
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    Communication is a huge issue.

    Case and point: They put out an update for a major bug last night that required a patch, and they didn't even tell us with a message on the top of the forum that it was coming.

    Communication is a huge issue....although, any adult that spends time on these forums find the self appointed trolls insufferable. So not communicating with the community is, at least to a certain extent, totally understandable.
  • Darkenarlol
    Darkenarlol
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    it is same for years since beta

    whyne of self-proclaimed "skilled experienced PvPers" (a.k.a scrubs, potatoes)

    whyne from PVErs about nerfs and blaming PVPers

    whyne about balance

    whyne about lack of balance

    whyne about TESO is too hard

    whyne about TESO is too easy

    etc

    etc

    the only thing that changed - there is much more bashing and unethical names

    that players use against ZOS (imo lack of punishment from ZOS side

    has washed away even those near non-existant grains of morality from average forum poster)
  • Rain_Greyraven
    Rain_Greyraven
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    mairwen85 wrote: »
    Ummmmm been here since beta, this community has always been a toxic hellhole of trolls and crybabies.

    Makes sense that you stuck around then...

    Why let douchenozzles run you off of a game you enjoy with your friends?

    The crap community isn't the awesome game.
    "Civilized men are more discourteous than savages because they know they can be impolite without having their skulls split, as a general thing.”

    ― Robert E. Howard


    So you want to be a game developer? Here is the best way to go about it.
  • UnseenCat
    UnseenCat
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    Cavedog wrote: »
    Communication is a huge issue.

    Case and point: They put out an update for a major bug last night that required a patch, and they didn't even tell us with a message on the top of the forum that it was coming.

    Communication is a huge issue....although, any adult that spends time on these forums find the self appointed trolls insufferable. So not communicating with the community is, at least to a certain extent, totally understandable.

    I'd cut them some slack on last night's patch. Major bugs can require urgent hotfixes -- that's the nature of always-online software.

    Also, it was pretty much a given that ZOS was going to have to act on the guild trader mess before the weekend. They had no choice but to get their ducks in a row for that patch.
  • Banana
    Banana
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    Ping goes up. Performance goes down.
  • Dont_do_drugs
    Dont_do_drugs
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    If there is something I recognized the recent months a lot the more problems and the more isulsues with silent devs appeared the more toxic people started becoming in the thread, which usually ended up in people beating up each other instead of the dev - kind of. This is what I also find the most problematic in such situation. People raging on each other instead of those responsible for the issues then ends up as aggression/activity therapy until it silenced up again.

    Get Stuff like this (but not this stuff)


    ¯\_(ツ)_/¯

    "I have too admit. People leading trade guilds in this game are quite stupid. Not stupid like fools, but stupid like leaders.
    They can only bla-bla and waste gold on feeding their ego. I am disappointed."

    Egal, wie gut du Schach spielst, die Taube wird alle Figuren umwerfen, auf das Brett kacken und herumstolzieren, als hätte sie gewonnen.

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  • Malprave
    Malprave
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    Ummmmm been here since beta, this community has always been a toxic hellhole of trolls and crybabies.

    Absolutely dead on. Have been here since beta as well. I remember the uproar over the API at launch. Entitled, toxic people that post completely hostile and insulting rants directed at the developers and then wonder why responses are limited !
  • cheifsoap
    cheifsoap
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    Malprave wrote: »
    Ummmmm been here since beta, this community has always been a toxic hellhole of trolls and crybabies.

    Absolutely dead on. Have been here since beta as well. I remember the uproar over the API at launch. Entitled, toxic people that post completely hostile and insulting rants directed at the developers and then wonder why responses are limited !

    You realize that as a customer of a product, such as ESO; you are allowed to be entitled? I mean, this is how this whole services industry/consumer process works. I fail to understand your gripe against the customer.
  • Malprave
    Malprave
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    cheifsoap wrote: »
    Malprave wrote: »
    Ummmmm been here since beta, this community has always been a toxic hellhole of trolls and crybabies.

    Absolutely dead on. Have been here since beta as well. I remember the uproar over the API at launch. Entitled, toxic people that post completely hostile and insulting rants directed at the developers and then wonder why responses are limited !

    You realize that as a customer of a product, such as ESO; you are allowed to be entitled? I mean, this is how this whole services industry/consumer process works. I fail to understand your gripe against the customer.

    As somebody who worked as a retail manager for twenty years for a company that hung its hat on customer service I feel like I’m pretty qualified to say that you guys expect an awful lot for twenty bucks!
  • carlos424
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    Shantu wrote: »
    Not to minimize the issues expressed in the forums, but I don't think the forums are representative of the community. It's a pretty skewed bunch. Not many come here to express their pleasure with chasing motifs, picking flowers, dressing up toons, getting free stuff, decorating homes, and hanging with guild mates.

    That being said, if I were to read these forums as they currently are before purchasing the game, I'd probably give it a pass. It makes things seem a lot worse than they are. Again, that doesn't mean there aren't some real issues causing the negativity. If you're mainly into combat, things like the latest round of nerfs, can drive you to feel like quitting at times. If you're just into crafting, you don't really care and aren't here protesting.

    You are exactly right. Most people come to the forums to complain. It’s human nature. Something bad or frustrating happens and people want to be heard and sympathized with. Where else can they do this with regards to this game? If ZOS were to open up an ESO crisis hot line the forums would all but die out. : )
  • Heatnix90
    Heatnix90
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    Doctorium wrote: »
    Rezzing this old thread I created because I couldn’t help but notice how much MORE negative the forums have become even since creating this thread. It is really demoralizing to see. ZOS has lost its way and I hope they can find it again. The constant bugs and performance issues is poison.

    Lost their way? Bruh lay off the skooma they've been lost since Morrowind. I'd argue that Homestead was probably the last decent patch before it all went downhill into casualville.

    Lack of communication, and their "cater to the casual fanbase" philosophy is what's been driving this game down the gutter. I don't care that it's the casuals who bring in money, there's a certain point where it becomes toxic to continue to cater to them and them only.
  • kathandira
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    Doctorium wrote: »
    When I first started playing ESO two years ago, I was really happy about how positive the community is, in-game and on these forums. I was also pleasantly surprised about the extent of communication between the Devs and the community. It felt like the Devs were listening and communicating actively. Maybe I had low standards from the MMO that I played before ESO, which had poor Dev communication and a very toxic community. Lately though it seems that the relationship between the Devs and the community has soured. I wouldn’t say it’s toxic, but its not as up-beat. I think the performance issues have taken a toll on a lot of people, and it doesn’t help that the Dev’s are radio silent about it, which only exasterbates the community’s frustration. The game’s outlook does not seem as positive as it once was. Am I accurate in this assessment our just out of touch? Share your thoughts.

    I believe in those two years, this game has seen a significant increase in players. More voices can often bring more varying opinions. More opinions can bring more adversity when people are challenged more often. Consider it a "Too many cooks in the kitchen" scenario.

    As for the Community Managers, they are in a tough spot due to the above, combined with the increased frequency of balancing changes. Changes being so frequent, and having more people with different opinions of what is good and what is not makes keeping CM communication well received a difficult task.
    PS4-NA. Breton Templar Healer, Bosmer Stamplar, Breton Magplar, Orsimer StamDK, Dunmer MagDK, Khajiit StamNB, Dunmer MagNB, Argonian Warden Tank, Altmer Magsorc
  • Heatnix90
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    kathandira wrote: »
    As for the Community Managers, they are in a tough spot due to the above, combined with the increased frequency of balancing changes. Changes being so frequent, and having more people with different opinions of what is good and what is not makes keeping CM communication well received a difficult task.

    lol what? They've been following the same balancing schedule for the past couple of years, how is it "increasing in frequency?"

    Maybe the scale of the changes is increasing (each patch has gotten more and more drastic in terms of attempting to normalize things), but the frequency has remained the same.
    Edited by Heatnix90 on August 23, 2019 6:37PM
  • idk
    idk
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    Doctorium wrote: »
    When I first started playing ESO two years ago, I was really happy about how positive the community is, in-game and on these forums.

    The forum community has not changed. The threads have only changed in subject matter as some suggestions have been accepted. We still get up in arms about change and we still have our strong opinions about things.

    As for in game, that really comes down to who you run with. The ones I run with do have different feelings about recent changes and over time design of trial content, especially with some lazy design we have had in the past couple years. In the end we still enjoy playing together and conquering content, figuring out ways to improve our scores, and enjoy meeting our goals.

    Much of our enjoyment in playing an MMORPG has to do with enjoying those we play with and issues in our personal lives. Much more than anything Matt Firor can toss our way.

    Of course all that is outside of the major issues we have recently face with crashing and guild traders, etc. But those are temporary. (crosses fingers)
  • TheHsN
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    I play the game since Beta and almost subscribed all the time.

    Yes, they added perfect contents to the game. Such as BG, MSA, Dueling, New Trials, Housing, New Classes, etc...
    But while doing that they destroy the game performance. Yes, many new contents but you cant play it in harmony, without bugs, game crashes, lags, or unbalanced classes.

    They need to fix the game first. It should be all playable for everybody. I have 1 gig internet with rtx2080 and I suffer from lags and high pings. What!!! I need to have a computer that NASA has to be able to play this game. Of course not. And the other worst thing is that they are not communicating with their community here. They act like they listen and then nothing. There was even one guy who started the zos a few months ago. He wrote that every time I will be here to communicate with you and that was his first and last time communicating with us:)))

    Of course, I am going to be upset about the things that I don't have as promised. I paid a lot of money and time to this game. Think that U bought a Ferrari and it only goes 40 miles / per hour. And they say that we are going to fix it for 4 years and they don't in the meantime you are still paying monthly payments:))) ... This game is one of the Ferrari in-game industry.

    Edited by TheHsN on August 23, 2019 7:03PM
    Plays:
    Magicka SORC - PvE/PvP
    Stamina NB - PvE/PvP
    Magicka NB - PvE/PvP
    Magicka Templar - PvE
    Stamina Templar - PvP
    Magicka DK - PvE
    Stamina DK - PvE
  • cheifsoap
    cheifsoap
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    Malprave wrote: »
    cheifsoap wrote: »
    Malprave wrote: »
    Ummmmm been here since beta, this community has always been a toxic hellhole of trolls and crybabies.

    Absolutely dead on. Have been here since beta as well. I remember the uproar over the API at launch. Entitled, toxic people that post completely hostile and insulting rants directed at the developers and then wonder why responses are limited !

    You realize that as a customer of a product, such as ESO; you are allowed to be entitled? I mean, this is how this whole services industry/consumer process works. I fail to understand your gripe against the customer.

    As somebody who worked as a retail manager for twenty years for a company that hung its hat on customer service I feel like I’m pretty qualified to say that you guys expect an awful lot for twenty bucks!

    Right; there's a pretty big difference between working retail and producing products for a customer base. You were in the business of sales of preexisting products. Your scope is completely different of that than say, the CEO of the company you worked for. Where ZOS and companies like them are in the business of actually making something. I know this because I also produce products for a customer, granted; these are engineering deliverables, but my customer is absolutely entitled to a quality product. Especially, if I want them to continue to do business with me.

    Monetary value of a product is irrelevant and honestly; boarders red herring. A butter knife is a cheap product but functional; if it wasn't functional as a butter knife and say, a spoon - well don't you think you'd be entitled for have a functional butter knife?

    Bottomline - as a customer, everyone on these forums are entitled to a functional product.
  • TheHsN
    TheHsN
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    TheHsN wrote: »
    I play the game since Beta and almost subscribed all the time.

    Yes, they added perfect contents to the game. Such as BG, MSA, Dueling, New Trials, Housing, New Classes, etc...
    But while doing that they destroy the game performance. Yes, many new contents but you cant play it in harmony, without bugs, game crashes, lags, or unbalanced classes.

    They need to fix the game first. It should be all playable for everybody. I have 1 gig internet with rtx2080 and I suffer from lags and high pings. What!!! I need to have a computer that NASA has to be able to play this game. Of course not. And the other worst thing is that they are not communicating with their community here. They act like they listen and then nothing. There was even one guy who started the zos a few months ago. He wrote that every time I will be here to communicate with you and that was his first and last time communicating with us:)))



    Plays:
    Magicka SORC - PvE/PvP
    Stamina NB - PvE/PvP
    Magicka NB - PvE/PvP
    Magicka Templar - PvE
    Stamina Templar - PvP
    Magicka DK - PvE
    Stamina DK - PvE
  • Sevn
    Sevn
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    Been here 3 and a half years. Even then the forums were mostly negative and you can't avoid the negative threads because everyone uses general discussion to complain about the same crap over and over rather than the many appropriate threads- combat, cyro, and a slew of other pvp related sections.

    You click on a thread thinking it might be about something else, but nope, it's just another complaint thread related to pvp preformance.
    There is nothing noble in being superior to your fellow man, true nobility is being superior to your former self
    -Hemingway
  • dotme
    dotme
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    Doctorium wrote: »
    Rezzing this old thread I created because I couldn’t help but notice how much MORE negative the forums have become even since creating this thread....The constant bugs and performance issues is poison.
    Doctorium wrote: »
    ..I think the performance issues have taken a toll on a lot of people, and it doesn’t help that the Dev’s are radio silent about it...

    This. As a console subscriber shelling out $15/mo to ZOS, the more I've spent the worse performance has become. Feels like the game is collapsing under its own weight, and the fact that things have been allowed to get this bad doesn't fill me with confidence for the future. I enjoy ESO, a lot. But I'm starting to feel foolish continuing to throw money at it.



    PS5NA
  • Heatnix90
    Heatnix90
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    Sevn wrote: »
    You click on a thread thinking it might be about something else, but nope, it's just another complaint thread related to pvp preformance.

    Wow, imagine that, people asking for their preferred game modes to be fixed and not just left in the corner like an abused stepchild.

    Er, I mean how rude of them to expect such a thing. They should be shamed off the forums for making such an outlandish request.
  • carlos424
    carlos424
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    cheifsoap wrote: »
    Malprave wrote: »
    Ummmmm been here since beta, this community has always been a toxic hellhole of trolls and crybabies.

    Absolutely dead on. Have been here since beta as well. I remember the uproar over the API at launch. Entitled, toxic people that post completely hostile and insulting rants directed at the developers and then wonder why responses are limited !

    You realize that as a customer of a product, such as ESO; you are allowed to be entitled? I mean, this is how this whole services industry/consumer process works. I fail to understand your gripe against the customer.
    Are we though? Does purchasing a product give one the right to degrade and insult the manufacturer? (Not saying you personally but anyone in general.) People are entitled to get what they pay for, sure, but toxic and insulting posts will not get anyone anywhere. These are just people trying to do a job. If everyone was a bit more sympathetic of this fact we might actually get a bit more communication. I’m sure they are not sitting back trying to degrade performance, and figure out how best to upset the community.
  • kathandira
    kathandira
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    Heatnix90 wrote: »
    kathandira wrote: »
    As for the Community Managers, they are in a tough spot due to the above, combined with the increased frequency of balancing changes. Changes being so frequent, and having more people with different opinions of what is good and what is not makes keeping CM communication well received a difficult task.

    lol what? They've been following the same balancing schedule for the past couple of years, how is it "increasing in frequency?"

    Maybe the scale of the changes is increasing (each patch has gotten more and more drastic in terms of attempting to normalize things), but the frequency has remained the same.

    I guess that is a better way to put it. The changes aren't small, they are 14 pages every 3 months for the past year or so. It is too drastic at this frequency.
    PS4-NA. Breton Templar Healer, Bosmer Stamplar, Breton Magplar, Orsimer StamDK, Dunmer MagDK, Khajiit StamNB, Dunmer MagNB, Argonian Warden Tank, Altmer Magsorc
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