Maintenance for the week of August 26:
• PC/Mac: EU megaserver for maintenance – August 26, 8:00AM EDT (12:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox One: NA and EU megaservers for patch maintenance – August 27, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®4: NA and EU megaservers for patch maintenance – August 27, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)

Constant "LOGIN FAILED, Connection to server timed out, Please try again later" error on Xbox EU

  • SweepsAllClowns
    SweepsAllClowns
    ✭✭✭✭
    I recommend Zenimax people to go take a look of my characters, inventories and houses I was about to seriously furnish this year finally, then think about how it would feel if the same happened for them while playing some other game as a customer. All the time and real money spent on long term video gaming entertainment all trashed so fast and easily, zero responsibilities to fix or refund absolutely anything, just keep the money and the customer can just go cry somewhere, it's cold hard business. This thread has become like some no loggers twilight zone of us few with this issue, Zenimax don't even bother commenting here anymore and it's a wise move avoiding any additional attention for this issue. I asked on my last support ticket would Zenimax be fine, if my ESO+ membership payments were late for months, no response and why bother when no responsibilities to explain anything. At this point I feel like a used customer waiting for being replaced by some new fresh patient customers. Good job everyone!
  • pinkeye69
    pinkeye69
    Soul Shriven
    So has anyone affected by this tried since the Tuesday update?
    Not wanting to jinx it but after 2 years of login hell I logged in after the update to find myself straight in 1st time.
    Thinking it's a one off (I've had it similarly after sever offline situations, where the player base is at its minimum) I gave it and hour and tried again - 1st time in.
    I've tried another 6 times over the past 3 days and every time straight in 1st time.
    I'm hopeful Zenimax have resolved whatever the issue was for everyone
  • Zo177b13
    Zo177b13
    ✭✭
    Update: Whatever they did in the last post Elsweyr patch fixed it. I've been logging on a first time go several times a day over the past few days. The login performance is like night and day.
    Xbox One GT: Life Is A Grave - 270,284gs / 119 of 119 Xbox Achievements

    Xbox EU: CP1310:

    Stercus Accidit - LVL50 Orc SDK - Grand Master Crafter - PVP 50 - EP (5,839 Hrs)
    Gwydion Fidgen - LVL50 H.Elf Sorc VMA Pet - PVP 12 - All 50s - EP (1,100 Hrs)
    Hemlock Warden - LVL50 R.Gd Stamden - PVP 11 - All 50s - DC (27 Hrs)
    Carpathian Ridge - LVL50 Bret Temp Healer PVP 7 - All 50s - EP (107 Hrs)
    Azure Pearl - LVL50 H.Elf Sorc VMA Pet - PVP 13 - EU - All 50s - AD (439 Hrs)
    Coral Fang - LVL50 - Nord DK Tank - PVP 6 - All 50s except JC - EP (153 Hrs)
    Viridian Frost - LVL50 H. Elf Magden Frostmage - PVP 9 - All 50s except JC - EP (232 Hrs)
    Astronomical Space Cat - LVL50 Kaj. SB PVP 6 - All 50s except JC8 - EP (103 Hrs)
    Kim Nekroman - LVL50 H.Elf Necro - All 50's eccept JC - PVP 3 - EP (xxx Hrs)

    All Styles Except: Refabricator(TBD), Meridian (All), Cold Snap (All), Sunspire (All)


    Xbox NA: CP0:

    Youvegotredonyou - LVL5 D.elf DK - Non-Crafter: - PVP 0 - EP (<3 Hrs)

    PC:

    EU Server/ESO ID @LifeIsAGrave - CP281

    Dark Aether - LVL50 H. Elf Sorc VMA Pet - PVP 3 - Craft All 50's - AD (157 Hrs)


    NA Server/ESO ID @LifeIsAGrave - CP0

    Summerfall Event-rename TBD - LVL24 H. Elf Sorc VMA Pet - PVP 3 - NA - Craft 0s - AD (8 Hrs)


    PSN/ESO ID @Zo177b13 - No Chars-tbd

    UPDATED: 24 June, 2019
  • SweepsAllClowns
    SweepsAllClowns
    ✭✭✭✭
    My EU account is still stuck after 3 and half months as expected, now it's absolutely clear that my account is stuck for good. Only logical explanation for this situation, considering the extremely low motivation by Zenimax to fix this, is my account being intentionally blocked for some reason. I have no clue why this would be the case, but that's how all this feels when Zenimax doesn't even seem to see this as a huge problem.
  • SweepsAllClowns
    SweepsAllClowns
    ✭✭✭✭
    Today is the 4 MONTHS celebration day of my completely stuck Xbox EU account!!!
  • veroxiousvemo
    veroxiousvemo
    ✭✭✭
    My EU account is still stuck after 3 and half months as expected, now it's absolutely clear that my account is stuck for good. Only logical explanation for this situation, considering the extremely low motivation by Zenimax to fix this, is my account being intentionally blocked for some reason. I have no clue why this would be the case, but that's how all this feels when Zenimax doesn't even seem to see this as a huge problem.

    That's horrible. Why wouldn't ZoS reply?
    Edited by veroxiousvemo on July 16, 2019 5:25AM
    Kia ora!
    Xbox NA (PvE) Nord DK Stam CP301
  • SweepsAllClowns
    SweepsAllClowns
    ✭✭✭✭
    My EU account is still stuck after 3 and half months as expected, now it's absolutely clear that my account is stuck for good. Only logical explanation for this situation, considering the extremely low motivation by Zenimax to fix this, is my account being intentionally blocked for some reason. I have no clue why this would be the case, but that's how all this feels when Zenimax doesn't even seem to see this as a huge problem.

    That's horrible. Why wouldn't ZoS reply?

    Well they have and are aware that some players have this issue when they cannot log in with their main account, but can still log in on other server. I cannot log in with my EU account, but can log in with NA account, some players having NA account as main and stuck, can still log in with EU account. My account is or was being investigated, now it's been stuck for over 4 months so I consider my EU account lost at this point. Majority of players don't have this problem so it's totally fine I assume.
  • SweepsAllClowns
    SweepsAllClowns
    ✭✭✭✭
    Just tried to log in after the last download, EU is still stuck as expected and NA works, is this even any problem for anyone at Zenimax?
  • SweepsAllClowns
    SweepsAllClowns
    ✭✭✭✭
    It's the 5 months celebration day of my stuck Xbox EU account! This thread is very quiet, I assume few players have got their game working again and the rest have probably simply given up and moved on for other games.
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