@SweepsAllClowns I'm the same, I'm more surprised when it works. I usually watch YouTube or play on Elder Scrolls Blades while I try to get into the game.
@Beardimus when I've said they're useless I mean they haven't worked for me and are useless to me personally. I know the suggestions have helped others and it was through frustration from me that I said that. I appreciate you posting though, it helps to know it has helped which narrows down what the problem could be. BUT I have to say recently they've been alot more helpful with my most recent ticket. What it has come down to is that they will link my ESO account to another XBOX account. They said I wouldn't lose anything but I asked would I lose all my collector's edition items and such and they haven't got back in touch with me. They forwarded my question to someone else, I just hope I can play again without the stress and that this has helped other people. I don't care about the achievements I just want to play. Again I'll keep you all informed of what's happening and I hope this helps anyone.
So for the past few days I've been getting this error pretty much non-stop. I'm from the UK so I shouldn't be too far away from the megaservers host, and my internet is solid and fast. I've managed to get in and play a few times but mostly when I load up the game I can't even get to the character selection screen. This issue's been around for a while, but lately it's making the game impossible to play, and I'm getting quite annoyed by it as I've just renewed my ESO Plus subscription.
I've tried the Xbox NA server, and it seems I can load in on there pretty much instantly, hell, I'd start playing that server more consistently if ZOS would make Crown Store purchases (houses, crown crate items, general store stuff, etc) global instead of server bound (which is a whole seperate big issue.) I've also had friends have this same issue, so it's not just me, they suggest workarounds like relaunching the game when I get the issue or to keep trying - which doesn't really work. It feels like I've got like 2.5% chance of actually getting into the server.
If any support needs more detail on EXACTLY what happens before and during the error: I load up the game, pass the intro screens then pass the start screen, it brings up the MOTD screen with the server selection and my region is set to Europe, I click Play and I see "Loading..." on the left for between 20-40 seconds, then the error: "LOGIN FAILED Connection to server timed out Please try again" pops up, then I try again and get the same thing. Hope this helps somewhat.
2 years and 12 support tickets!!! This clearly shows few things, Zenimax clearly does not care too much for their customers, also the game is probably doing financially very well, otherwise they couldn't afford this kind of attitude. My EU account has been stuck soon for 3 months and all I got was they were investigating the issue, yesterday I asked for a clear answer about their plan to fix my account, I gave 12 hours for response and closed the ticket myself, I see many unwanted threads closed very fast even on weekends so time of the week is no excuse, they've had all the time already anyways, if they actually cared. I made my decision to quit finally after all these years, I didn't preorder Elsweyr obviously even I was very interested in it.
I've played on NA server for about 5 weeks mostly pvp, I can't much craft yet so I need to collect some sets, I've been playing battlegrounds with 2 characters to get the golden rewards. Yesterday just like last Sunday the deathmatch score didn't register on leaderboards, I had all the time to easily get in top 100 and I even played many specific modes missing the xp also, on the last hour I just gave up and missed both character's deatmatch gold rewards and other character's flag games reward by close margin, at that point I decided I won't tolerate this garbage anymore.
I already gave many bg items and last Vivec campaign's 2 character's gold jewelry for my small guild, now I'm in Vivec and getting my other character in top 100 again also and then give the gold stuff away. My characters have always been in top 100 on main campaign leaderboards since I started pvp years ago, so basically I just want to keep this streak on and finish with style, about 3 hours left now anymore. I'll still log in later on to clear my last week's pvp rewards and buy whatever gold jewelry for guildmembers next weekends, I have still almost 10 mil ap left so there's some easy donations coming.
I still wanted to continue playing and I'll be missing my characters, but when some players have unfixed game for 2 years already, then there's only one wise option left. Overall this will be a good and relieving thing even it leaves very bitter taste from all this.