okay here is what i had to do to make the game playable, and im sorry i cant make a video of it, and by cant i mean im too lazy.
STEP ONE: at the bottom left of your desktop, click the windows icon/start menu and search programs and files for "windows firewall". click on "windows firewall".
STEP TWO: click on the link near the top left that says "allow a program or feature through windows firewall"
STEP THREE: near the top right, click the button that says "change settings".
STEP FOUR: click the button near bottom right that says "allow another program...".
STEP FIVE:click the "browse..." button at the bottom right of the box full of the list of allowed programs.
STEP SIX:find the "Zenimax Online" folder. For me, I clicked WINDOWS (C:) on the left, then "Program Files (x86)", and then the folder was all the way at the bottom. YOU SHOULD NOW SEE TWO FOLDERS, "LAUNCHER" AND "THE ELDER SCROLLS ONLINE". whether necessary or not, i clicked "launcher" first.
STEP SEVEN: you sould see three application files, minus the uninstall one that say, "bethesda.net_launcher, game consultant, and launcher helper. I added all three of these to the allowed list by clicking on each one, which puts them in the allowed list, then you click on it in the list, then hit the "allow" button. so do this for all three. THEN GO BACK TO BROWSE, AND THIS TIME CLICK "THE ELDER SCROLLS ONLINE>GAME>CLIENT, and you will see three more programs to allow through the firewall.
Now load the game, and even if you have an awesome rig, you still may have to lower the graphics settings. this should allow you to play better till they FIX IT.
as per request, the edit was too better organize the post, hope it helped.
Edited by Fatty_Liver on April 14, 2014 3:27PM