How to fix your lag...a bit

Fatty_Liver
okay here is what i had to do to make the game playable, and im sorry i cant make a video of it, and by cant i mean im too lazy.

STEP ONE: at the bottom left of your desktop, click the windows icon/start menu and search programs and files for "windows firewall". click on "windows firewall".

STEP TWO: click on the link near the top left that says "allow a program or feature through windows firewall"

STEP THREE: near the top right, click the button that says "change settings".

STEP FOUR: click the button near bottom right that says "allow another program...".

STEP FIVE:click the "browse..." button at the bottom right of the box full of the list of allowed programs.

STEP SIX:find the "Zenimax Online" folder. For me, I clicked WINDOWS (C:) on the left, then "Program Files (x86)", and then the folder was all the way at the bottom. YOU SHOULD NOW SEE TWO FOLDERS, "LAUNCHER" AND "THE ELDER SCROLLS ONLINE". whether necessary or not, i clicked "launcher" first.

STEP SEVEN: you sould see three application files, minus the uninstall one that say, "bethesda.net_launcher, game consultant, and launcher helper. I added all three of these to the allowed list by clicking on each one, which puts them in the allowed list, then you click on it in the list, then hit the "allow" button. so do this for all three. THEN GO BACK TO BROWSE, AND THIS TIME CLICK "THE ELDER SCROLLS ONLINE>GAME>CLIENT, and you will see three more programs to allow through the firewall.

Now load the game, and even if you have an awesome rig, you still may have to lower the graphics settings. this should allow you to play better till they FIX IT.

as per request, the edit was too better organize the post, hope it helped.
Edited by Fatty_Liver on April 14, 2014 3:27PM
  • Armitas
    Armitas
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    Awesome!

    Let me add to that. You can also forward your game ports on your router.

    Step 1: Open a browser and type 192.168.1.1 and hit enter
    Step 2: Enter the user name and password for your router (if you are using Linksys then it's admin:admin otherwise you will have to look it up)
    Step 3: Look for a gaming tab, or port forwarding tab.
    Step 4: Enter the following ports as UDP and TCP
    Ports 24100 through 24131
    Ports 24500 through 24507
    Step 5: Save/Apply and done.

    (maybe we can start a lag improvement chain, list what works/helps)
    Edited by Armitas on April 14, 2014 3:36PM
    Retired.
    Nord mDK
  • Harkrider
    Harkrider
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    To perform port forwarding on certain routers, you simply need to open a browser and type "routerlogin.net" into the address bar. Enter your router login info and you'll have access to its firmware.

    From there, you can set up port forwarding, using the details provided by @Armitas.

    UDP/TCP
    24100-24131

    UDP/TCP
    24500-24507
  • Armitas
    Armitas
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    How to test your connection.

    Step 1: Open a command prompt. (hit windows button and type cmd in the run/search window)
    Step 2: Type "Ping -t google.com" Watch this test for 2minutes while looking for lost packets and high ping times ( around 200ms consistently) If you can ping google without lost packets or high ping times your house line is good. Press "cntrl C" to stop the ping.

    How to test your line to the game server. (The game server doesn't seem to allow pinging so we have to ping close to it)

    Step 1: From a command prompt type "tracert elderscrollsonline.com (this will identify every hop along the way toward the game server.) Wait for the trace to stop, take the last IP address you see in the list and ping it by typing "ping -t [insert IP address].

    Step 2: watch for lost packets and consistently high ping times.
    Edited by Armitas on April 14, 2014 2:55PM
    Retired.
    Nord mDK
  • Harkrider
    Harkrider
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    Armitas wrote: »
    How to test your connection.

    Step 1: Open a command prompt. (hit windows button and type cmd in the run/search window)
    Step 2: Type "Ping -t google.com" Watch this test for 2minutes while looking for lost packets and high ping times ( around 200ms consistently) If you can ping google without lost packets or high ping times your house line is good.

    How to test your line to the game server. (The game server doesn't seem to allow pinging so we have to ping close to it)

    Step 1: From a command prompt type "tracert elderscrollsonline.com (this will identify every hop along the way toward the game server.) Wait for the trace to stop, take the last IP address you see and ping it by typing "ping -t [insert IP address].

    Step 2: watch for lost packets and consistently high ping times.

    I've only traced a few connections in my time, but wouldn't this have to assume that the website and the megaservers are being hosted from the same location?

    I know that the forums are hosted elsewhere, by another company, but I'm not sure about the main site.
  • Armitas
    Armitas
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    Harkrider wrote: »
    Armitas wrote: »
    How to test your connection.

    Step 1: Open a command prompt. (hit windows button and type cmd in the run/search window)
    Step 2: Type "Ping -t google.com" Watch this test for 2minutes while looking for lost packets and high ping times ( around 200ms consistently) If you can ping google without lost packets or high ping times your house line is good.

    How to test your line to the game server. (The game server doesn't seem to allow pinging so we have to ping close to it)

    Step 1: From a command prompt type "tracert elderscrollsonline.com (this will identify every hop along the way toward the game server.) Wait for the trace to stop, take the last IP address you see and ping it by typing "ping -t [insert IP address].

    Step 2: watch for lost packets and consistently high ping times.

    I've only traced a few connections in my time, but wouldn't this have to assume that the website and the megaservers are being hosted from the same location?

    I know that the forums are hosted elsewhere, by another company, but I'm not sure about the main site.

    That is correct. It's assuming. If true you are pinging near it or on it. There is a site running a game server status page here http://www.isitdownrightnow.com/elderscrollsonline.com.html

    They are using account.elderscrollsonline.com so you may try adding "account" to the tracert.
    Edited by Armitas on April 14, 2014 3:12PM
    Retired.
    Nord mDK
  • Fatty_Liver
    Armitas wrote: »
    Awesome! (though could you organize your post)

    done
  • Solus
    Solus
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    This is awesome, most of this was already done ( i have norton on my computer so i had to use norton not windows firewall) but i was getting like 200-300 ping and now its back to a 100ish consistantly.

    Good work guys
    The-Pumpkin-King // Stamblade

    https://www.twitch.tv/beenerschnitzel

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  • Diminish
    Diminish
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    Solus wrote: »
    This is awesome, most of this was already done ( i have norton on my computer so i had to use norton not windows firewall) but i was getting like 200-300 ping and now its back to a 100ish consistantly.

    Good work guys

    Norton is terrible (from a performance standpoint and an adequate antivirus). Just saying.

    Forwarding ports is to help punch a hole through NAT. It is more for connectivity issues with others on moderate to strict NAT types. Your home router uses NAT, and unless you have a static IP address with your (W)ISP, then they also use NAT. Port forwarding is not going to help with latency. I'd concentrate more on RF interference to your router, channel congestion, etc. if you are on WiFi. Set your router to channel 1, 6, or 11 (2.4 GHz) with a 10 MHz channel width. Use a dual band router if your device is Wireless A or AC compatible, and connect to the 5 GHz band since it has 24 non-overlapping channels at a 20 MHz channel width, and the noise floor is typically better. Range will go from about 300' to about 90' though; so keep that in mind.

    Ensure your MTU is properly set, typically 1500 is what you want to use. There are various MTU testing sites online that you can use. Ensuring a proper MTU is set on your PC/Console, and your gateway (aka router) will ensure that you are not having unnecessary packet fragmentation. Each packet has a 28 byte header, so when they are fragmented due to an improper MTU with either your equipment, or some device upstream you will be sending more packets than necessary due to fragmentation, all containing that 28 byte header. This leads to easily avoidable latency.

    The list goes on.
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