Can't log into the support website

WembleyOTG · July 2019

I keep getting login failed logging into the support website.. I can log into account on eso webpage fine but I get login failed on the support site.. I've tried changing password and everything.. Nothing is working.. I can not send in a support ticket or contact support now.. I need help with something , there is no phone number and no way to contact them now

ZOS_Bill · July 2019

@WembleyOTG

Our help article linked below goes over how you can submit a support ticket when you are unable to log into the help portal.

What should I do if I can't log into the ESO support portal?

WembleyOTG · July 2019

Did that yesterday. Have not heard back from account recovery. I get a red line saying login failed. I've tried pc and mobile. Nothing helps. I've changed my password and still does not work. The game account and forum account work. Just login fails on support login

ZOS_RikardD · July 2019

@WembleyOTG

We are currently aware of an issue when logging into the ESO Support site. We will update you here when this has been resolved.

ZOS_RikardD · July 2019

@WembleyOTG

This issue has now been resolved. Please try again and let us know if you continue to experience an error when logging into the ESO Support Portal.

WembleyOTG · July 2019

Works great now, thank you so much

I am able to log in