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• PC/Mac: EU megaserver for maintenance – September 9, 22:00 UTC (6:00PM EDT) - September 10, 16:00 UTC (12:00PM EDT) https://forums.elderscrollsonline.com/en/discussion/682784
Missing Bank Items, Bank Slots, & Skill Points
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ya i lost all my gold on both my characters all my potions soul gems and crafting mats that were in my bank and on my characters0 -
teridiumub17_ESOSoul ShrivenIncident: 140413-140885
Hi.
Missing 17,500 gold and bank reset slots to 60 but I had 80 slots and missing 20 items from my bank.0 -
Evergnar✭✭✭✭✭
✭Bank bug just got me too. Went from 80 to 60 w/ only 50 items left in the bank. Sure enough got the mail w/ bonus items (already have) which clued me in something bad was about to happen.
Ticket 140413-150419
4/13/14 7:55pm PST0 -
Incident #140413-150047
20 bank slots and the items occupying them are gone.
Curious, should I not touch anything in the bank at all until its fixed?0 -
cbrons✭mellingerab14_ESO wrote: »Incident #140413-150047
20 bank slots and the items occupying them are gone.
Curious, should I not touch anything in the bank at all until its fixed?
Not much use playing the game at all until its fixed, because currently in addition to the bank issue, the loading times are crazy long and chat is so laggy you won't be able to get a message transmitted until 5 mins after you send it.1 -
Holycannoli✭✭✭✭✭
✭✭This bug just hit me now too. I lost 10 slots and the items they contained.
It was weird. I logged on an alt to retrieve some crafting materials from the bank and saw that I was mailed all my explorer's pack items, imperial items, beta monkey etc. (which means I now have duplicates of those items save the beta monkey which I accidentally deleted on first day).
I did not take any of the duplicate items and have no idea why they were mailed to me.
I then checked the bank and saw I had 0/60 items. WTF. I logged off that alt and logged on my main and checked the bank again. It was back to 60/60 but I lost 10 slots and they were filled.
I said earlier today that if I was hit with this bug in the next two weeks I'd cancel my subscription and wait for these bugs to be fixed before reactivating it, so that's what I'm gonna do. This is unacceptable. I can almost guarantee I will receive a canned scripted response to my /bug report too.2 -
This just affected me as well. Reset back to a 60 slot bank from having 90. It was full and everything is now missing from that. Im afraid to log onto my main character, as I was transfering between an alt.
Has anyone had this resolved for them? And the items returned, or will I lose the majority of it? And...can i continue to play, will I lose anything I do between now and then? Or will it make it harder for them to find what I have lost?0 -
Holycannoli wrote: »This bug just hit me now too. I lost 10 slots and the items they contained.
It was weird. I logged on an alt to retrieve some crafting materials from the bank and saw that I was mailed all my explorer's pack items, imperial items, beta monkey etc. (which means I now have duplicates of those items save the beta monkey which I accidentally deleted on first day).
I did not take any of the duplicate items and have no idea why they were mailed to me.
I then checked the bank and saw I had 0/60 items. WTF. I logged off that alt and logged on my main and checked the bank again. It was back to 60/60 but I lost 10 slots and they were filled.
I said earlier today that if I was hit with this bug in the next two weeks I'd cancel my subscription and wait for these bugs to be fixed before reactivating it, so that's what I'm gonna do. This is unacceptable. I can almost guarantee I will receive a canned scripted response to my /bug report too.
It's good that you only lost 10 slots... I lost 70 slots from 130/130 to 60/60 - been working my ass off as a hoarder since my five days early access and now most hard earned resources and items are gone together with my bank slots. Imagine my feeling on this.
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Holycannoli✭✭✭✭✭
✭✭I'm not playing until the bug is fixed. I can't operate with just 60 slots. I couldn't even operate with 70 slots but I was buying personal inventory slots instead of bank slots.
I lost all my crafting material. I'm seriously pissed.Edited by Holycannoli on April 14, 2014 3:46AM2 -
Holycannoli wrote: »It was weird. I logged on an alt to retrieve some crafting materials from the bank and saw that I was mailed all my explorer's pack items, imperial items, beta monkey etc. (which means I now have duplicates of those items save the beta monkey which I accidentally deleted on first day).
...
I then checked the bank and saw I had 0/60 items. WTF. I logged off that alt and logged on my main and checked the bank again. It was back to 60/60 but I lost 10 slots and they were filled.
This is exactly what happened to me tonight, with 20 slots. Ugh
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Putok✭✭✭I lost 30 slots tonight, and a ton of items. The vast majority did not return to my bank (nor to my inventory) after relogging.
I went to create yet another mule to make up for the lost bank space, and found that my ability to skip the wailing prison has also been reset for some reason.1 -
140413-036964 For what it's worth.
Of all the bugs in this game, this one has caused me the most strife. I like crafting, despite the fact that to do everything you need about 200 slots. Losing all those mats and the ability to reliably transfer anything between characters is absolutely devastating.1 -
RickiHN✭Obviously whatever they did had no effect. People(even new people) are still getting affected by the bug.
Funny thing is that that we were joking a bit in the guild about if Zenimax had just developed the game, hyped it up and sold as many copies as possible at the ridiculous high prices as they possible could and would then just let the game drop and run off with the cash. Not looking so much of a joke now, is it?...
Is there even any developers left who are capable of fixing these bugs? I mean its been more than 2 weeks, nay more than that, people report that it was present in the last beta tests as well. All this time and you could not fix an issue that RESETS PEOPLE ACCOUNTS! Any other sensible developers would have set aside the developing team to work around the clock and have it fixed within a day. I cannot fathom how it can have been so long and still seems like you have no clue at all what is going on.
Yeah I tried playing a bit with the bug, but it is just... The game is ruined by constantly having to spend tons of time moving items around, logging alts, moving items, logging alts etc etc. I don't even want to go out questing any more, because it means I have to do the stupidly annoying chore of sorting the items I bring back afterwards for 30 mins.Holycannoli wrote: »I'm not playing until the bug is fixed. I can't operate with just 60 slots. I couldn't even operate with 70 slots but I was buying personal inventory slots instead of bank slots.
I lost all my crafting material. I'm seriously pissed.
So yeah as I might technically be able to still play, my experience is totally ruined and mood is spoiled, so also choose not to play it until the bug is fixed. But this means that game time is constantly being lost...Edited by RickiHN on April 14, 2014 4:03AM2 -
Willow✭✭✭mellingerab14_ESO wrote: »Incident #140413-150047
20 bank slots and the items occupying them are gone.
Curious, should I not touch anything in the bank at all until its fixed?
log into your game with an alt. Many times your alt will have the items. Check your alts inventory and bank. If the stuff is in the bank transfer it to your alt. You may not get all back but can recover items that were in the original 60 bank slots.
Good Luck!
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Beldir73Soul ShrivenGot me as well. Went from 80 to 60. A couple items I just created got bounced to a random toon, but all my inventory items from starmetal to z went poof.
If I can't get a rollback, I'll gladly take my items and gold back in email form.Edited by Beldir73 on April 14, 2014 4:01AM0 -
starkerealm✭✭✭✭✭
✭✭✭✭✭starkerealm wrote: »Gotta say this is all a shame...cause I really love this game.
No, you don't. I'm sorry, everything you're saying isn't "love." I mean, if you think it is, then your definition is pretty messed up. But, you're holding a gun to the game's head, or trying to, and screaming, "do what I say or I'll paint the walls with your subscribers!"
That's not love.
and it shouldnt be, they are doing a bad job. No need to fanboy so hard
It's not fanboying, I'm just sick to *** of Tweek's tantrum. He... or she, isn't contributing anything to the conversation, and all I'm hearing is him passing around ultimatums of, "if Blizard can fix an unrelated problem instantly, so can you, so I'm going to tell on you to my ten thousand friends on youtube." It's not love.5 -
starkerealm✭✭✭✭✭
✭✭✭✭✭@ZOS_JessicaFolsom
Now i am really worried:
I sent two really detailed incident mails, i asked two very important questions:
1 - if i could buy slot to replace mine or if it could create a problem. I NEVER get an answer and as i have a lot of characters, i had to get at least a minimum of 10 slots back on the 20 missing.
From what I've seen from customer service, yes, it could cause a problem after this is resolved, and you'll probably need to follow up with Customer Support once an actual patch for this is out, to clean up your account.0 -
So this is the 2nd time I have lost my bank slots, some items, gold...0
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gsmcgowanb14_ESOSoul ShrivenQuestion Reference # 140409-029330
Got the standard reply about waiting for the next patch to fix the issues and my ticket was marked as solved; were they referring to the 4/12/14 patch?
I'm still missing 40 bank slots, 38 items and 35k gold.
Would be good to know what we can expect to see from the fix. Will the bank automatically expand back to it's previous size or will we receive gold equivalent so we can expand the bank again ourselves, will the items/gold be put back into the bank or the character's backpack?
Would be nice to get an update with what to expect.0 -
EridianSoul ShrivenDitto... lost 20 bank slots and occupying items that were in them.. I had 80 slots, bank was full, and while I was swapping back and forth between mules transferring items around, while my 80 slots were full, I logged in and all of a sudden had 60 slots... Please fix and get us our mats and space back please.
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I have noticed that both times it reset, it was while I logged onto the same character. When I logged in I received the treasure maps.. the pets all the crap for the 3rd time now. I guess my temporary solution is don't deposit gold or upgrade the shared bank once so ever.0
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Holycannoli✭✭✭✭✭
✭✭It's good that you only lost 10 slots... I lost 70 slots from 130/130 to 60/60 - been working my ass off as a hoarder since my five days early access and now most hard earned resources and items are gone together with my bank slots. Imagine my feeling on this.
Yeah I'm damned lucky, but at the same time even the loss of just 10 slots + items is enough to kill my desire to play.
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Relicz✭✭The suspense is killing me ;p but I'm confident that they'll restore everything lost, but now my horse is 2 feeding behind lol 140412-1137291
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kewl✭✭✭✭✭
✭CS response,
"I'm disappointed I wasn't able to contact you. Just wanted to let you know that we are currently investigating a fix for the issue regarding bank space.
We will be able to return your belongings to you in a future patch.
We recommend that players not purchase additional bank spaces, as they may be lost when this is fixed in an upcoming patch. If you are out of room and need to purchase more bank slots, please contact customer support once this issue is resolved, and we will be happy to assist you.
We apologize for the inconvenience, and ask that you please bear with us as we work on a solution."1 -
Majic✭✭✭✭✭Abort, Retry, Fail?
I also just had this happen, and I'm not sure what to do. The bank is central to gameplay, especially for my eight characters, and not being able to use it pretty much shuts me down.
The prospect of also losing skill points on one or more characters, possibly without realizing it, and then being short of them indefinitely, means there could be long-term costs to continuing play now.
I appreciate that bugs will occur, am no stranger to MMOs, rollbacks and the like, and have learned patience, but the integrity of game data is vital for an MMO. If it cannot be trusted, the game cannot be trusted.
I can't bring myself to continue playing until this is resolved. It's a literal game-breaker. I wish the developers all the best in resolving this, and will check for updates now and then, but ESO is dead to me until this is fixed.
Epopt Of The Everspinning Logo, Church Of The Eternal Loading Screen
And verily, verily, spaketh the Lord: "Error <<1>>"3 -
cezESO✭Just lost 30 bank slots and misc items and what ever gold I had in my bank.
140414-001210
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This discussion has been closed.