Social banned
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OnlyOnThursday✭✭✭✭What the [snip] ZoS, LordHakai is a pillar of our guild community and you can't even take the time to reply to him?
Shame on you @ZOS_GinaBruno @ZOS_KaiSchober @ZOS_JessicaFolsom @ZOS_AntonioP
Y'all are So quick to jump on people for nonsense, but where are you when people need actual help.
Shame on you Zenimax.
Shame.
[Edited to remove profanity]Edited by ZOS_Bill on June 30, 2019 5:30PM11 -
OnlyOnThursday✭✭✭✭I'm blown away that they could change something that instantly social banned dozens of GMs, who spend their free time improving the quality of this half crippled joke of a game. Making it more tolerable, and attractive to people.
Many of whom also assist (like Hakai) in the TCE crown system, which puts money directly into Zenimax's pocket.
Way to show your gratitude, these GMs deserve at least 2 seconds of your time to reply. Dont you thinkEdited by OnlyOnThursday on June 29, 2019 2:40PM10 -
Wylie_CoyoteSoul ShrivenThe fact that they haven't even replied to you, after crippling your ability to run your guilds, has got to be one of the most infuriating things about this. Hard to run a trade guild and keep your members (and thereby their playerbase) happy and functional when something like this happens, especially after how they crippled all of the other trade guild focused addons >:(
Zos making me drag my forum account out of it's grave for this6 -
redmoonga✭✭✭I would say it wasn't the 40-60 into the mail that got you banned, but those in addition to the previous mails you sent. The system automatically social bans for a set number of mails exceeded over a specific time period. Most of the time you just have to wait it out, it may be a longer wait if you were recently, previously social banned, not sure.
As to the necessity of sending mass guild mails, I would argue that you do not need them. I run a large trading guild and very rarely send out mass guild mails. (last one was due to the addon/api issue a couple of weeks ago and a year since the one before that or more) Once you have things established in your guild, I find you don't need to spam members. They have access to everything they need with a faq, motd and socializing in the guild channel. Totally imho btw.
Redmoonga GM of Black Dragon Apothecary
www.tiny.cc/dragonscore7 -
lordhakai✭✭✭I would say it wasn't the 40-60 into the mail that got you banned, but those in addition to the previous mails you sent. The system automatically social bans for a set number of mails exceeded over a specific time period. Most of the time you just have to wait it out, it may be a longer wait if you were recently, previously social banned, not sure.
As to the necessity of sending mass guild mails, I would argue that you do not need them. I run a large trading guild and very rarely send out mass guild mails. (last one was due to the addon/api issue a couple of weeks ago and a year since the one before that or more) Once you have things established in your guild, I find you don't need to spam members. They have access to everything they need with a faq, motd and socializing in the guild channel. Totally imho btw.
Redmoonga GM of Black Dragon Apothecary
www.tiny.cc/dragonscore
2 of the accounts thqt got banned i rarely if ever send guild mails from and they still got banned. I typically send them all from one account and if that one qas the only one banned after 40-60 mails i would understand but when i moved acco ts and tried to send the mail again that account was banned withing the same amount of mails.
Congrats on your successful guild and like you i try to minimize mails but this issue goes beyond that and extends to a lack of communication after 4 days and zero responses to tickets1 -
OnlyOnThursday✭✭✭✭I would say it wasn't the 40-60 into the mail that got you banned, but those in addition to the previous mails you sent. The system automatically social bans for a set number of mails exceeded over a specific time period. Most of the time you just have to wait it out, it may be a longer wait if you were recently, previously social banned, not sure.
As to the necessity of sending mass guild mails, I would argue that you do not need them. I run a large trading guild and very rarely send out mass guild mails. (last one was due to the addon/api issue a couple of weeks ago and a year since the one before that or more) Once you have things established in your guild, I find you don't need to spam members. They have access to everything they need with a faq, motd and socializing in the guild channel. Totally imho btw.
Redmoonga GM of Black Dragon Apothecary
www.tiny.cc/dragonscore
2 of the accounts thqt got banned i rarely if ever send guild mails from and they still got banned. I typically send them all from one account and if that one qas the only one banned after 40-60 mails i would understand but when i moved acco ts and tried to send the mail again that account was banned withing the same amount of mails.
Congrats on your successful guild and like you i try to minimize mails but this issue goes beyond that and extends to a lack of communication after 4 days and zero responses to tickets
It is really interesting how they pick and choose what they reply to isn't it. Its sad that with all the money this game generates, Zenimax hasn't invested in a robust enough support team to actually support the playerbase adequately2 -
WolfStar07✭✭✭That said, oh how I hate all those mails. Why does being a member of several trade guilds mean getting bombarded with bulk mails? I instantly delete them all and wish those addons didn’t exist. Use the MOTD, and ideally put all the info about the events for the week in a single MOTD posted right after trader flip.Dusk_Coven wrote: »What is the purpose of a guild mass-mail? Isn't the MOTD supposed to address that? If GMs didn't keep triggering it every other minute with a punctuation correction or some other minor change, I'd actually not need an Addon to turn of MOTD notification.
We do use the MotD feature, and for myself, it typically gets updated about once a week, after the flip. However, a greater number of my guildies can't be bothered to read the MotD, even when they first join the guild. So GMs use all avenues possible to share information with the guild to decrease the claims of not being told about xyz. We can't make you read the information, only make it available to you.
As for why being in trade guilds means getting lots of mails, running a trade guild is a lot more expensive than people realize, and costs have only been increasing through the years. So this means GMs are constantly begging for gold and item donations (for raffles and auctions) to float bids. If you dislike this level of communication from your guild leadership, then maybe you need to find more casual or less communicative guilds.Edited by WolfStar07 on June 29, 2019 6:24PM3 -
Pevey✭✭✭✭✭
✭✭✭WolfStar07 wrote: »That said, oh how I hate all those mails. Why does being a member of several trade guilds mean getting bombarded with bulk mails? I instantly delete them all and wish those addons didn’t exist. Use the MOTD, and ideally put all the info about the events for the week in a single MOTD posted right after trader flip.Dusk_Coven wrote: »What is the purpose of a guild mass-mail? Isn't the MOTD supposed to address that? If GMs didn't keep triggering it every other minute with a punctuation correction or some other minor change, I'd actually not need an Addon to turn of MOTD notification.
We do use the MotD feature, and for myself, it typically gets updated about once a week, after the flip. However, a greater number of my guildies can't be bothered to read the MotD, even when they first join the guild. So GMs use all avenues possible to share information with the guild to decrease the claims of not being told about xyz. We can't make you read the information, only make it available to you.
As for why being in trade guilds means getting lots of mails, running a trade guild is a lot more expensive than people realize, and costs have only been increasing through the years. So this means GMs are constantly begging for gold and item donations (for raffles and auctions) to float bids. If you dislike this level of communication from your guild leadership, then maybe you need to find more casual or less communicative guilds.
Thanks for the condescending response, but I actually run a trade guild. The mass mails are not necessary.
And LH, sorry for this post being a little off topic, but keeping the thread alive probably doesn’t hurt. Still can’t believe no one has responded to your ticket.
Edited by Pevey on June 29, 2019 6:44PM1 -
lordhakai✭✭✭I would like to thank everyone for your support during this time It really meant a lot.4
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lordhakai✭✭✭guess whos social banned again. @ZOS_SarahHecker I am having serious issues here I would understand if this was 1000mails or something like that but this time it was 34. Its time this i think we need better guild tools in the basic interface.Edited by lordhakai on July 1, 2019 5:39AM0
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DaveMoeDee✭✭✭✭✭
✭✭✭RavenRoxie wrote: »
Except no zone chat, which sounds like vacation in paradise.3 -
lordhakai✭✭✭This time after 34 mails. The strange thing is my officer was able to send 2 mass mails with no issue. Despite all these issue i do still love the game and am hoping things can return to normal. I take a alot of time from normal game toime to create an environment for guildies to trade and loving do this in fact the guild mail I have been trying to send is hyping our 3 years as a guild which happens this coming up sunday.
Regardless of whether you are gm of pvp, pve, rp, or trade or anything in between social bans really bring a halt to activities with your guild.
Thanks for the attention and advice from all players that have commented here.1 -
Rushinator✭✭✭@lordhakai I have to assume it's got to be related to the change ZOS made that throttled addons. Especially since you're getting social banned after 20-60 mails UNLESS you're sending 500+ other mails per day.
I don't think ZOS has a mechanism to "flag" specific accounts that would put a different standard (lowering the threshold for mails) that's more strict for you.
So I have to assume it has to be related to the specific mail addon(s) you used and/or other addons used at the same time. Something is obviously tripping the system.
1) The mails are being sent out too fast thus tripping some "spam" alert in the system
2) The addon is badly coded (or outdated) & doing something that is pulling a lot of system requests in a short period of time
3) Someone or multiple people are reporting you every time you send a mass guild mail
4) The very unlikely possibility that ZOS has your accounts on "probation" & is holding you to a different standard
Personally I use GodSend & never have an issue sending out a guild mail to 500 people.
As for the people saying they are not necessary... what world do you live in? Barely anyone reads the Message of the Day or About Us Section. I have tested this before by offering huge free prizes in the MOTD by just sending the GM a "hey" message.
Even when it comes to guild mails, many people just outright delete them without reading though fortunately a majority will still give it a glance. Only like 5 or so people will actually follow a web link.
Guild Mails are the 100% the best way to communicate important information to your members. For example, if your guild is changing your weekly min, you absolutely need to let everyone know. To ensure that you need to blast it everywhere; Message of the Day, Guild Mail, Discord, website, & in chat. However the Guild Mail will be the method that results in the most people becoming aware of the change.
Personally I make sure to mark my guild mails differently based on importance so that for members that are likely to just delete them outright will know when there is a mail that they have to read. It's a very simple modification, just include "READ THIS NOW" or something along that line in the subject, haha.
I have had a few people who usually just automatically delete all mails, realize their mistake just right after deleting it & message me asking me to re-send it. They saw "READ THIS NOW" just a second too late.GM < Elder Scrolls Exchange > (Trader Kiosk in Rawl'kha/Mournhold on PC/NA)
Guild Invites & Info: https://forums.elderscrollsonline.com/en/discussion/411028/elder-scrolls-exchange-a-top-trading-guild-seeking-ambitious-players-discord-events-social4 -
lordhakai✭✭✭Rushinator wrote: »@lordhakai I have to assume it's got to be related to the change ZOS made that throttled addons. Especially since you're getting social banned after 20-60 mails UNLESS you're sending 500+ other mails per day.
I don't think ZOS has a mechanism to "flag" specific accounts that would put a different standard (lowering the threshold for mails) that's more strict for you.
So I have to assume it has to be related to the specific mail addon(s) you used and/or other addons used at the same time. Something is obviously tripping the system.
1) The mails are being sent out too fast thus tripping some "spam" alert in the system
2) The addon is badly coded (or outdated) & doing something that is pulling a lot of system requests in a short period of time
3) Someone or multiple people are reporting you every time you send a mass guild mail
4) The very unlikely possibility that ZOS has your accounts on "probation" & is holding you to a different standard
Personally I use GodSend & never have an issue sending out a guild mail to 500 people.
As for the people saying they are not necessary... what world do you live in? Barely anyone reads the Message of the Day or About Us Section. I have tested this before by offering huge free prizes in the MOTD by just sending the GM a "hey" message.
Even when it comes to guild mails, many people just outright delete them without reading though fortunately a majority will still give it a glance. Only like 5 or so people will actually follow a web link.
Guild Mails are the 100% the best way to communicate important information to your members. For example, if your guild is changing your weekly min, you absolutely need to let everyone know. To ensure that you need to blast it everywhere; Message of the Day, Guild Mail, Discord, website, & in chat. However the Guild Mail will be the method that results in the most people becoming aware of the change.
Personally I make sure to mark my guild mails differently based on importance so that for members that are likely to just delete them outright will know when there is a mail that they have to read. It's a very simple modification, just include "READ THIS NOW" or something along that line in the subject, haha.
I have had a few people who usually just automatically delete all mails, realize their mistake just right after deleting it & message me asking me to re-send it. They saw "READ THIS NOW" just a second too late.
I used godsend this time. I am not big on mails everyday that takes playtime away anyways. Before, last week i never had issues woth these addons except when i overdid it with mails a couple years ago. I hope to find a good solution to this and to find out what is flagging me.0 -
SixVoltCar✭✭✭My guild leader sends me updates via mail constantly. I read none of them and I find it annoying. Your problem does not interest me.4
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p_tsakirisb16_ESO✭✭✭✭✭
✭Stop spamming.... ZOS should cut off the API from sending automatic emails to people, it will save everyone the annoyance of some guilds reading crap.
Personally I am for completely cut off the API access on everything, so the bots disappear also, the PVP scumbags and especially TTC which has implemented into the whole game the "Auction House" cancer which ZOS vehemently says doesn't want to put in game.
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lordhakai✭✭✭p_tsakirisb16_ESO wrote: »Stop spamming.... ZOS should cut off the API from sending automatic emails to people, it will save everyone the annoyance of some guilds reading crap.
Personally I am for completely cut off the API access on everything, so the bots disappear also, the PVP scumbags and especially TTC which has implemented into the whole game the "Auction House" cancer which ZOS vehemently says doesn't want to put in game.
Thank you for your feedback.4 -
daemonios✭✭✭✭✭
✭✭✭✭✭p_tsakirisb16_ESO wrote: »Stop spamming.... ZOS should cut off the API from sending automatic emails to people, it will save everyone the annoyance of some guilds reading crap.
Personally I am for completely cut off the API access on everything, so the bots disappear also, the PVP scumbags and especially TTC which has implemented into the whole game the "Auction House" cancer which ZOS vehemently says doesn't want to put in game.
I'm all for this. But then ZOS will have to provide an actual decent UI
Which do you think is more likely, things remaining business as usual, or ZOS doing work it can't sell to you in the Clown Store? 1 -
Coatmagic✭✭✭✭✭
✭Dang, I didn't even realize this was a thing o.O
The one I use is really slow though so probably that is why...
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OnlyOnThursday✭✭✭✭SixVoltCar wrote: »My guild leader sends me updates via mail constantly. I read none of them and I find it annoying. Your problem does not interest me.
lol, it does not interest him so much he came to the forums to comment on it.
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kylewwefan✭✭✭✭✭
✭✭We’re you the guy sending pics of his ***?
No seriously, is this like a real Ban or one of those kicked from game for over messages thing? I heard that was some kind of memory leak thing. Whatever that is?0 -
lordhakai✭✭✭kylewwefan wrote: »We’re you the guy sending pics of his ***?
No seriously, is this like a real Ban or one of those kicked from game for over messages thing? I heard that was some kind of memory leak thing. Whatever that is?
This cuts out all social functions guild bank, guild traders, group content, zone chat, whispers the whole shebamg1
This discussion has been closed.