Maintenance for the week of April 6:
• PC/Mac: No maintenance – April 6

Trying to make the game fail?

  • rwood0604_ESO
    rwood0604_ESO
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    roechacca wrote: »
    Well said . All the no soap peace loving hippies that feel the need to defend MMO companies like a battered wife will continue to white knight the forums . Regardless of their insecurities , the issue remains . This game needs better management .

    LOL ok guy even though the game has only been out a week, please name one MMO that has been perfect within 2 months of launch?
  • rwood0604_ESO
    rwood0604_ESO
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    Nyxx wrote: »
    The game was, for the most part, smooth before launch. There were a few issues that needed to be fixed and still need to be fixed to this day, but they weren't very serious ones.

    The bank issues, logging issues, chat and social lag, and progress blocking main quests were NOT present in PTS. Those are new problems and no, they were not there for the past two months buddy.
    By not serious you mean unplayable lag PvP issues, crashing in Cydrodiil meant you couldn't log on to your character for sometimes hours, quests that had been reported for months that you still can't finish, login issues, those none serious issues?

    I mean the MAC review they linked on FB today said early on he couldn't even complete the 2nd main story quest. Yeah great review to be promoting.

    Early on the 2nd story line quest was cut off from access by the devs it's not because it was bugged lol
  • LunacyInbound
    LunacyInbound
    Soul Shriven
    New game, has bugs. Deal with it.
    wut.
  • lecarcajou_ESO
    lecarcajou_ESO
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    Well, I don't know what else to do with myself—so someone oughta, you know... get fired! Or be given the crook eye. Yeah.
    "Morally Decentralized."
  • christopher.loydub17_ESO
    no the bank problem was a new thing anytime more code is added to the game old code problems tend to happen
    Only if you are a mediocre programmer and hadn't tested and checked your work before pushing it live.

    I find it hard to believe you have any IT experience, and even more so on the development side. If at anything, you may be help desk or something - but based on your comments you seem to have no idea regarding the inter-workings of large-scale development teams.

    I'm not sure if you're familiar with large scale applications, or the complications of such - and considering that an MMO is quite possibly one of the most complex applications you could build - but developers don't have the luxury of testing every possibility or playing around with every fix they can think of. Changing anything within the actual engine code itself would result in large build times - then testing. In which case this bug seems to only become present during peak hours - limiting the ability to test a fix.

    The proper way to fix this is to analyze the issue, decide on what seems most likely the cause, patch the issue, build, release, and hope it works. Testing environments on this scale won't do much good and you'll want to get actual production time on it. So they send out the patch, and watch to see if it pops up again - I'm sure this is what has happened during the multiple times they've patched for this issue - unfortunately, it has been strikes.

    Source - Enterprise Software Developer
    Edited by christopher.loydub17_ESO on April 13, 2014 5:13AM
  • Nyxx
    Nyxx
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    By not serious you mean unplayable lag PvP issues, crashing in Cydrodiil meant you couldn't log on to your character for sometimes hours, quests that had been reported for months that you still can't finish, login issues, those none serious issues?

    I mean the MAC review they linked on FB today said early on he couldn't even complete the 2nd main story quest. Yeah great review to be promoting.

    Lol sorry to break it to you, but that was not happening in PTS. We all communicated through one guild and one forum section and I'm pretty sure someone would have heard about it. Also, considering the fact that our guild was in PVP almost all day everyday and dominated the map, I'm pretty sure we would have known about issues in Cyrodiil. The worst problem in Cyrodiil was an occassional invisible wall.

    Also, there were no progress blocking bugged quests in the main storyline. Sure, there was a bug here and there...but nothing this serious.

    You have no idea what you are talking about. You were not in PTS. You are basing you opinions on some random guy who wrote an article.
    Edited by Nyxx on April 13, 2014 5:16AM
    The Psijic Order
  • Hadan_of_Rift
    Hadan_of_Rift
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    Nooblet wrote: »
    Thetroj wrote: »
    Depending on where you are in the world, this can be a major pain, Took the kids to sport mornings, just sat down for some lunch and a cuppa in front of my new fav game, and its off line.
    I do get "emergency maintenance, routine maintenance" just is a crappy time for me - Sunday afternoon @ 3pm after I have done all my grown up chores.
    It wouldn't be so bad if this wasn't the 3rd or 4th time they have taken servers offline for emergency maintenance since early access. My 5 days of early pre-order access was 3, not the 5 I paid for just 3.

    Odd, I played all 5.

    Maintenance is going to happen early In a release... Anyone who thinks otherwise has not followed MMOs very long.

    Problems don't always happen at the best times. This was brought down to address the extreme chat lag and loading screens, and keeping a large population of players from logging in at all. This is NOT for issues that have been popping up for the last 2 months.
    Odd you must of been in a different early access than me then. They took the server offline the day before release for close to 10 hours. That was a day gone right there. Yeah, no that's what beta is for and stress tests when I am paying hard earned money for the game I am not testing it anymore. Companies need to deliver what the customers pay for. I guess I'm just not as easy to accept mediocrity as most of the posters of the forums.

    Or maybe you don't have other things to do besides be able to play at anytime (not saying you don't). But I have a wife and kids and a job and take care of 2 grandparents so the server is down most of the time during playing hours that's not good.

    Edited by Hadan_of_Rift on April 13, 2014 5:15AM
  • Arunei
    Arunei
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    Really?

    Do you not understand what emergency maintenance is? This isn't scheduled maintenance, ffs. They pulled the server offline because there was a major issue they found some kind of fix to. I'm willing to bet they're taking care of whatever was causing droves of people to have infinite load times, if they could even login in the first place.

    It's either take the game offline for a while so they can apply the fix(es) to whatever issue(s) they found, or wait until Monday morning to do it but have to listen to people complain about it until then. Which would YOU prefer?

    Personally, waiting until a weekday morning so they don't upset the entitled players would be setting the game up to fail. But here they are, actually on the ball about something, and people still find ways to whine.
    PC-NA | Been around since closed beta

    Avid RPer. Hit me up in-game @Ras_Lei if you're interested in getting together for some arr-pee shenanigans!

    RP Characters:
    Sarah Lacroix: Breton Vampire who really really REALLY likes likes learning Magick and also her Altmer husbando
    Kaalhil Swiftstrike: Tiny shapeshifting monster hunter Bosmeri lady with enough sass to kill a dragon or ten
    Gwendolyn Jenelle: Friendly healer with a coffee addiction and her own medical practice
    Krisiel: Literally crazy Werewolf, no like legit insane. She nuts
    Kiju Veran: Ex-Fighters Guild Suthay who likes to punch things and is also a spy and ALSO a Werewolf
    Niralae Elsinal: Young Altmeri woman with way too much Magicka and Vampire husbando
    Slondor: TESified Slenderman, except lazier and has more of a thing for deals than Clavicus Vile does
    Marius Vastino: Sarah's Imperial apathetic sire who likes to monologue
    Lirawyn Calatare: Traveling performer and bard who's 101% vanilla bean
    Soliril Larethian: Blind alchemist who uses animals to see and brews plagues in his spare time
  • ZiRM
    ZiRM
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    This is going to happen, it's an MMO and exploits and problems need to be fixed ASAP or their will be larger problems.
    Want to become Vampire? 5k @ZiRM in game.
    ESO Server Status. ( ^_^)o自自o(^_^ ) SkåL!!!!!
  • lecarcajou_ESO
    lecarcajou_ESO
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    Arunei wrote: »
    Personally, waiting until a weekday morning so they don't upset the entitled players would be setting the game up to fail. But here they are, actually on the ball about something, and people still find ways to whine.

    Your common sense is strong, young Jedi. But remember... these are addicts you're talking to.

    "Make us HAPPY now or we'll KILL you!!!!"
    "Morally Decentralized."
  • Qhival
    Qhival
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    how can people be so ignorant? it's no secret why the servers were taking down, and it wasn't "planned". We had a 5 minute warning. When you get a 5 minute warning, it's serious. rollback serious. at that point its damage control. i'm sure everyone would agree it better for the servers to be taken down immediately rather than letting people play a few more hours and having to do a rollback.

    good lord people, get a clue.
    -Archival -Templar, NA
  • Tweek
    Tweek
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    Nooblet wrote: »
    Thetroj wrote: »
    Depending on where you are in the world, this can be a major pain, Took the kids to sport mornings, just sat down for some lunch and a cuppa in front of my new fav game, and its off line.
    I do get "emergency maintenance, routine maintenance" just is a crappy time for me - Sunday afternoon @ 3pm after I have done all my grown up chores.
    It wouldn't be so bad if this wasn't the 3rd or 4th time they have taken servers offline for emergency maintenance since early access. My 5 days of early pre-order access was 3, not the 5 I paid for just 3.

    Odd, I played all 5.

    Maintenance is going to happen early In a release... Anyone who thinks otherwise has not followed MMOs very long.

    Problems don't always happen at the best times. This was brought down to address the extreme chat lag and loading screens, and keeping a large population of players from logging in at all. This is NOT for issues that have been popping up for the last 2 months.

    LOOK OUT....WE HAVE A FANBOY OVER HERE!!!!!!!

  • Katsutoshi_ESO
    awww :'( 2pm sunday here I want to play the game for while... etto... are they go to do this ever week? hope they come back online soon <3
  • HandofBane
    HandofBane
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    Nyxx wrote: »
    Lol sorry to break it to you, but that was not happening in PTS.

    Well there's your problem, right there. PTS had just what size population to put actual strain on the servers? Nowhere near what we saw go on the beta weekend tests us Sanguine folks were stuck with, where, entertainingly enough, many of the login/loading problems we see now were present in some form. Not to mention all the busted ass quests related to phasing/respawning issues (Balreth, the two atronachs on the quest before, etc) that had been repeatedly reported as far back as November as being a problem under stress test conditions.

    Something I am a bit curious about, if anyone has been paying attention or experienced it since we went live: We were told about the overflow servers and queuing being set up (we even saw the queue system active during the last couple beta weekends). Has anyone actually been tossed into a queue or offered the chance to log into the overflow servers rather than the main server? Do they just have too high an expectation of what their hardware is capable of handling versus the reality of it?
  • christopher.loydub17_ESO
    HandofBane wrote: »
    Something I am a bit curious about, if anyone has been paying attention or experienced it since we went live: We were told about the overflow servers and queuing being set up (we even saw the queue system active during the last couple beta weekends). Has anyone actually been tossed into a queue or offered the chance to log into the overflow servers rather than the main server? Do they just have too high an expectation of what their hardware is capable of handling versus the reality of it?

    It's possible that this technology is in place, but the issue lies in some sort of shard-based routing query that's not routing correctly for the request to be sent to the appropriate server. This may explain why we're seeing problems with both logins, and long load times between different areas.
  • Hadan_of_Rift
    Hadan_of_Rift
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    Nyxx wrote: »
    The game was, for the most part, smooth before launch. There were a few issues that needed to be fixed and still need to be fixed to this day, but they weren't very serious ones.

    The bank issues, logging issues, chat and social lag, and progress blocking main quests were NOT present in PTS. Those are new problems and no, they were not there for the past two months buddy.
    By not serious you mean unplayable lag PvP issues, crashing in Cydrodiil meant you couldn't log on to your character for sometimes hours, quests that had been reported for months that you still can't finish, login issues, those none serious issues?

    I mean the MAC review they linked on FB today said early on he couldn't even complete the 2nd main story quest. Yeah great review to be promoting.

    Early on the 2nd story line quest was cut off from access by the devs it's not because it was bugged lol
    ok you have serious reading comprehension issues. Here's an idea read the review before you reply to something you think you know, but don't. The 2nd quest the one you get after coming out of cold harbour the very first time is reported buged in the review. NOT the 2nd quest LINE, but the 2nd quest you ever get.
  • Hadan_of_Rift
    Hadan_of_Rift
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    New game, has bugs. Deal with it.

    I'm glad mediocrity is working for you. I'm no longer a beta tester I am a paying customer, and a good portion of these "bugs" where reported to ESO when I was a beta tester.
  • Hadan_of_Rift
    Hadan_of_Rift
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    Nyxx wrote: »
    By not serious you mean unplayable lag PvP issues, crashing in Cydrodiil meant you couldn't log on to your character for sometimes hours, quests that had been reported for months that you still can't finish, login issues, those none serious issues?

    I mean the MAC review they linked on FB today said early on he couldn't even complete the 2nd main story quest. Yeah great review to be promoting.

    Lol sorry to break it to you, but that was not happening in PTS. We all communicated through one guild and one forum section and I'm pretty sure someone would have heard about it. Also, considering the fact that our guild was in PVP almost all day everyday and dominated the map, I'm pretty sure we would have known about issues in Cyrodiil. The worst problem in Cyrodiil was an occassional invisible wall.

    Also, there were no progress blocking bugged quests in the main storyline. Sure, there was a bug here and there...but nothing this serious.

    You have no idea what you are talking about. You were not in PTS. You are basing you opinions on some random guy who wrote an article.

    I was in beta for a long time and I know the bugs I reported and the bugs that went live. I also know the login issues, lag, cyrodiil crashes and issues that where all present in early access that they took the serves offline to fix twice, once for close to 10 hours that still went live. So yeah I am familiar with what I am commenting on.
    Edited by Hadan_of_Rift on April 13, 2014 5:40AM
  • Hadan_of_Rift
    Hadan_of_Rift
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    Arunei wrote: »
    Really?

    Do you not understand what emergency maintenance is? This isn't scheduled maintenance, ffs. They pulled the server offline because there was a major issue they found some kind of fix to. I'm willing to bet they're taking care of whatever was causing droves of people to have infinite load times, if they could even login in the first place.

    It's either take the game offline for a while so they can apply the fix(es) to whatever issue(s) they found, or wait until Monday morning to do it but have to listen to people complain about it until then. Which would YOU prefer?

    Personally, waiting until a weekday morning so they don't upset the entitled players would be setting the game up to fail. But here they are, actually on the ball about something, and people still find ways to whine.

    You do understand they have the ability and SHOULD test their code before they push it live right? Ok so keep making excuses for their poor testing and coding.
  • Nyxx
    Nyxx
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    HandofBane wrote: »
    Well there's your problem, right there. PTS had just what size population to put actual strain on the servers? Nowhere near what we saw go on the beta weekend tests us Sanguine folks were stuck with, where, entertainingly enough, many of the login/loading problems we see now were present in some form. Not to mention all the busted ass quests related to phasing/respawning issues (Balreth, the two atronachs on the quest before, etc) that had been repeatedly reported as far back as November as being a problem under stress test conditions

    I was replying to someone asking if these problems were present in PTS and was told I was wrong. They were not present in PTS and I was attempting to get that point across.

    I also participated in weekend betas starting in October of last year. I did see some issues with login queues and crashes back then, but throughout the larger scale beta weekends starting the beginning of this year, each one was doing better than the last in regards to those issues. The last few beta weekends I participated in had no large scale crashes or login issues.

    What I saw was a game that was improving with each weekend beta and I'm amazed that so many people seem to deny that. The game did have some issues but the people who say these horrible ones were present back then are complete liars.

    The main quest line within the regular beta was not bugged to the extent it is now. Considering the fact that beta only offered level 1-17 content, the only people who can confirm if the main quest was broken or not would be those from PTS. The issues were not present in PTS and any main quest that had any sort of bug throughout my testing experience was fixed almost immediately.
    The Psijic Order
  • dfmcleod
    dfmcleod

    You do understand they have the ability and SHOULD test their code before they push it live right? Ok so keep making excuses for their poor testing and coding.

    Holy Christ man... Quit your bitching and moaning. Clearly you missed the post by the guy who knows what he's talking about with regards to programming because he made a complete ass out of you and his words will continue to do so as you continue to repeat yourself about 'testing the code' and pushing it live.

  • Nyxx
    Nyxx
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    I was in beta for a long time and I know the bugs I reported and the bugs that went live. I also know the login issues, lag, cyrodiil crashes and issues that where all present in early access that they took the serves offline to fix twice, once for close to 10 hours that still went live. So yeah I am familiar with what I am commenting on.

    Obviously we played two different betas. I was present in every single weekend beta starting early October and sure, those issues were present in the beginning.....I'll give you that. Closer to launch those were almost nonexistant. Maybe you were part of a minority group that still had issues. Maybe your computer just sucks or your connection was awful. Who knows.
    The Psijic Order
  • HandofBane
    HandofBane
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    Nyxx wrote: »
    I also participated in weekend betas starting in October of last year. I did see some issues with login queues and crashes back then, but throughout the larger scale beta weekends starting the beginning of this year, each one was doing better than the last in regards to those issues. The last few beta weekends I participated in had no large scale crashes or login issues.

    What I saw was a game that was improving with each weekend beta and I'm amazed that so many people seem to deny that. The game did have some issues but the people who say these horrible ones were present back then are complete liars.

    Not referring to the main quest line, as the only testing it got was from PTS besides the weekenders getting the first phases, and only seeing the "freeing Lyris" part during the final weekend (which DID break, where she couldn't smash the rocks and got quite a few people stuck).

    The server issues have been there, and if you say "no large scale crashes or login issues" during those last few weekends, I am going to call *** right now. During the second-to-last weekend, we had a major outage where ZOS had to pull the servers offline for several hours - due to some issue with their provider in Austin or something like that. I would happily point you to the many threads revolving around that, but the forums were purged before we went live with early access.

    Some things have been better, but we obviously have some new issues with the whole "logging into other accounts" and banks breaking left and right. Bluntly, the game should have been held back by 3-6 months with more stress testing on their server/phasing capabilities. It might also have given them more time to train up enough customer service staff to deal with the messes we can see all over the forums and elsewhere.
  • Nyxx
    Nyxx
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    HandofBane wrote: »
    During the second-to-last weekend, we had a major outage where ZOS had to pull the servers offline for several hours - due to some issue with their provider in Austin or something like that.

    Bluntly, the game should have been held back by 3-6 months with more stress testing on their server/phasing capabilities. It might also have given them more time to train up enough customer service staff to deal with the messes we can see all over the forums and elsewhere.

    I'm not trying to start an argument with you. You actually seem to be level headed and calm unlike the OP. So I'd rather our discussion remain civil if that wasn't already obvious.

    With all due respect, that issue you talk about during the weekend beta with the server going down for a while doesn't seem to be related to the issues going on now with people crashing and having loggin issues. Servers being taken down entirely due to some sort of issue with a provider doesn't seem to be the issue OP is ranting and raving about now. Yeah, the game did crash a couple of times and sure, some of the loading screens were a bit too long but I honestly feel that the issues got 10x worse at launch and actually became a problem.

    I will agree with you completely on that last part though. Holding the games launch and stressing the server more than they already had would have been a great idea. Would have probably prevented all of this.

    The Psijic Order
  • esogamer2014
    esogamer2014
    Soul Shriven
    roechacca wrote: »
    Well said . All the no soap peace loving hippies that feel the need to defend MMO companies like a battered wife will continue to white knight the forums . Regardless of their insecurities , the issue remains . This game needs better management .

    LOL ok guy even though the game has only been out a week, please name one MMO that has been perfect within 2 months of launch?

    No soap peace loving hippies?
    Defend MMO companies like a battered wife?
    Their insecurities?

    1. If you want support from other players its not a good idea to insult them.

    2. It is really REALLY bad taste to compare people defending an MMO to someone defending a wife that has been assaulted.

    Very poor taste indeed.

    3. Just because players have a different viewpoint to yours it doesnt make them wrong, insecure or idiots. It just makes them different. HOWEVER they seem to be able to express themselves in a mature way.


  • WylieCoyote1511
    WylieCoyote1511
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    All this whine tastes great!
  • jimredtalon
    jimredtalon
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    You know I only see allot of these bickering and whiny threads on the English boards. strange.
  • Cebasak
    Cebasak
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    Comparing ESO to burgar king now? Can't we all just be civilized!!!!!


    No I was responding to a post about BK. However, BK has a much better IT department than ESO. Not once have I been unable to get service at a BK because computers where down.

    actually, i was in a mcdonalds about a year ago, the system went down. they were unable to make my order without the computers up, lol. so there's that!

  • merced
    merced
    Nastassiya wrote: »
    Nice planning taking the servers offline on a weekend for maintenance. If our companies IT department kept taking our servers offline during peak time like you idiots do we'd fire them and find some people that knew what they where doing.

    They are fixing a problem preventing others from being able to enjoy their weekend. It's effecting most of the population. :)

    i haven't noticed, did they fix a damn thing?
  • Singular
    Singular
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    Only if you are a mediocre programmer and hadn't tested and checked your work before pushing it live.

    Yeah! They should have had a beta test or something! Maybe more than one open beta! The nerve of those guys shipping that game out without testing! That stupid game!

    I mean...which game are you talking about? ESO was beta tested lots :) and got better each time - especially with release.

    Sorry you don't like it.
    War, give me war, give me war.
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