48 Hours Pending Payment

Topo · June 19

I am attempting to purchase Elsweyr and a sub simultaneously using PayPal. The authorization has been waiting over 48 hours. Is this normal?

Ramber · June 19

no, check your paypal status for the transaction its paypal that hasnt sent the moneys

Topo · June 19

I appreciate the feedback. Looking at PayPal I see this when it comes to activity:

"This is a temporary authorization to make sure your payment method will cover the payment. Your payment method will be charged when Zenimax Online Studios completes your order."

This appears to me to say that it is waiting on Zenimax.

ZOS_BillE · June 20

@Topo

If your payment remains pending, you can contact customer support to check on it's status and whether the payment has gone through.