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48 Hours Pending Payment

Topo
Topo
Soul Shriven
I am attempting to purchase Elsweyr and a sub simultaneously using PayPal. The authorization has been waiting over 48 hours. Is this normal?
  • Ramber
    Ramber
    ✭✭✭✭
    no, check your paypal status for the transaction its paypal that hasnt sent the moneys
  • Topo
    Topo
    Soul Shriven
    I appreciate the feedback. Looking at PayPal I see this when it comes to activity:

    "This is a temporary authorization to make sure your payment method will cover the payment. Your payment method will be charged when Zenimax Online Studios completes your order."

    This appears to me to say that it is waiting on Zenimax.
  • ZOS_BillE
    ZOS_BillE
    admin
    @Topo

    If your payment remains pending, you can contact customer support to check on it's status and whether the payment has gone through.
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