Maintenance for the week of April 22:
• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – April 22, 4:00AM EDT (08:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
No emails being sent in order for me to confirm my account
I recently purchased a new computer and am setting up ESO.
I installed the game and now I'm trying to log in.
As usual on a new device, the login will pause and an access code will be mailed to my associated email address.
No code is being sent. Due to this, I can't access the game. I also can't change my email address associated with the account for the same reason.
I can still access my account using this email so I can confirm that it is correct.
How do I proceed? I can't log into the game without the access code and I can't find the code in my email. I emptied all folders earlier. My email is completely empty. I would definitely see an email when it comes in but none are coming. I sent an email to support, but if the problem is that I can't receive mail from support, I can't respond to the ticket as I won't see the ZOS response in my inbox either.
Reference #190616-008323