Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• PC/Mac: NA and EU for maintenance – December 18, 6:00AM EST (11:00 UTC) - 10:00AM EST (15:00 UTC)
• Xbox One: NA and EU megaservers for patch maintenance – December 18, 6:00AM EST (11:00 UTC) - 10:00AM EST (15:00 UTC)
• PlayStation®4: NA and EU megaservers for patch maintenance – December 18, 6:00AM EST (11:00 UTC) - 10:00AM EST (15:00 UTC)
• PC/Mac: No maintenance – December 16
• PC/Mac: NA and EU for maintenance – December 18, 6:00AM EST (11:00 UTC) - 10:00AM EST (15:00 UTC)
• Xbox One: NA and EU megaservers for patch maintenance – December 18, 6:00AM EST (11:00 UTC) - 10:00AM EST (15:00 UTC)
• PlayStation®4: NA and EU megaservers for patch maintenance – December 18, 6:00AM EST (11:00 UTC) - 10:00AM EST (15:00 UTC)
Cannot log into my account even after resetting password
I changed my password the other day. I had some issues logging into my account but was eventually able to get in so I thought nothing of it.
But this morning I went to access my account and couldn't log in.
So I reset my password again. I tried to log in. It wouldn't let me log in.
So I reset my password YET AGAIN. This time I made sure I waited until I got the email confirmation that my password had been changed.
Nope, still can't log in.
And yes, I'm using the correct password.
But this morning I went to access my account and couldn't log in.
So I reset my password again. I tried to log in. It wouldn't let me log in.
So I reset my password YET AGAIN. This time I made sure I waited until I got the email confirmation that my password had been changed.
Nope, still can't log in.
And yes, I'm using the correct password.
-
Oh my god so here's why I couldn't log in.
I contacted support the other day about changing my **PS4** account name.
Guess which account name they changed? Not PS4....nope, they changed my PC account name. Because I guess indicating that this was for PS4 and listing the PS4 account name made it too challenging.
SMFH.
Ticket: 190613-007507 -
ZOS_BillEadminThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site