EU Megaserver is dying AGAIN

Sarousse · June 2019

FUll groups getting kicked out of instances, chat lagging (3+ minutes to see a guildchat message), XP Rollback after getting kicked out of donjon, etc etc... @ZOS_GinaBruno

EU MEgaserver is in a bad shape right now.

ZOS_GinaBruno · June 2019

This should already be resolved. Are you still running into issues?

MartiniDaniels · June 2019

Chief told it they upgraded it "a ton", but there are too many new players I guess.

Sarousse · June 2019

Looks better now, after the last kick out from game.

Thanks.

Gythral · June 2019

Should have and has are very different, the server is still lagging and producing loading screens out of nowhere, as well as taking ages to load a new zone or swap characters (as well as other issues)

Nimrhys · June 2019

I have been stuck on logging in a character for quite a while now

Paganini · June 2019

Our whole raid just got logged out from 30 days CP-campaign (PC-EU).. Cmon, ZOS, get your *** done...

MartiniDaniels · June 2019

Each time time freezes (sorry for tautology) and everyone stands without moving for several seconds, I prey to Azura that this is just a freeze and not a kick, and I'll find myself in recap, and not in login screen ><
And on login screen I listen to discord and pray that if it was just me and not whole group was GTFOed.

And most important I didn't had such issues with such consistency before patch on previous week. Yes, lags, yes, occasional kick once per week, yes, FPS like I reun Skyrim in 4k in background.. but not kicks on regular basis.

Love Wizard · June 2019

Yeah, we're experiecing huge issues. Server is definetly on life support right now.

zvavi · June 2019

I will just add my opinion on the matter, copy paste from reddit when they were answering questions:
"1. Ok, since server capacity is not a problem anymore, do you have any plans upgrading your network providers? During high peak a lot of people are getting very high ping, regardless of their placement. The capacity maybe went higher, but the connection still cant hold that many people. Do you plan on doing anything about it?
2. It is probably connected to the first question, but a lot of dlc dungeons are bugged. Very bugged. And most of the bugs happen during, you guessed it, peak times. Examples:
- Aoes not in the place the red zones are in #today vMoS and vFV
- vault protector still lets lasers go through him
- today i had a new bug, in the 4th boss in vFV (the one with the atronach) when the atronach danced, his aoe was all over the place, and moving as well (his red and safe zone was spinning, literally, and even if u stood in safe, it killed u)
- Wayrest sewers. crypt of hearts 2. I am sure I dont even need to say the bugs here.
- The one i hate the most is in vSP when last boss starts bugging and releasing mechanics during random poisons and one after the other, with no break between them. If this is intended, i stand corrected.
3. I dont pvp, but gonna give some love to pvp people. Any plans on giving them some ping reducing love? I am pretty sure it is connected to first question as well."

If you are interested in the answer i got:
"Regarding the dungeon bugs, I passed those along to the team to make sure they're aware of them."
Link
https://www.reddit.com/r/elderscrollsonline/comments/bwdb0r/welcome_to_the_elsweyr_update_22_aua/epwyg21?utm_medium=android_app&utm_source=share

calendor · June 2019

I have been trying to join a random dungeon or battleground for an hour, it just will not let me queue up, stating "unable to queue at this time" over and over.

Any loading screen has a 50 /50 chance of throwing me back to the login screen.

Half my abilities are not even firing off due to the insane lag tonight.

The EU server is unplayable at the moment!

siddique · June 2019

This reminds me of the DDoS attack on DALnet (IRC) back in the early 2000s, people tried their best to get on, it continued for a month and eventually DALnet fizzled away as people moved on.

I hope this does not happen to PC EU server because this seems to be going on for months now.

mocap · June 2019

it seems they just add "unable to queue" future instead of login queue. This mechanism holding back players from que, reducing server load.

Sooooo..... ?
Fight The System!
spam queue button

Alamakot · June 2019

Gina, at the moment game performance after patch is much worse imo than during weekend prime time (I mean pvp at 30day CP EU). Within one hour of pvp I've been crashed twice, many players at zone stated the same. Skills are not firing at all or with long delays (today I play NB, not Necro who is seen by players at chat to be very laggy)

VinayExile · June 2019

played for 30 minutes, wich of 20 were waiting in a queue and getting kicked out of the game the instant you go to a keep that is under siege.

Great game @ZOS_GinaBruno

tim99 · June 2019

is it possible the new necro is the reason for the lags? i dont have it on other chars, but massively on the mag-necro*

*before this mondays patch. now after it, i have it on all chars

Skysenzz · June 2019

@ZOS_GinaBruno

When was the fix of the issue? When you added more space to the servers when they were dying last months?
or is it a really recent update? Because since the past week we've been complaining a lot about the server quality in Europe, it's terrible and you almost act like you don't care, we don't have any information from you.
The only thing you gave us was about group finder and you told us that it was not a hardware issue (which I totally accept, it was working fine before ready check was implemented). But just that feels like you refuse to admit there is a huge isse the servers atm that is spreading everywhere. Reseting instance, people teleporting in PvP, even in Battlegrounds!! people used to play Battlegrounds because they were not many lag issues, but even there people are complaining about the people teleporting around, lag spikes etc.
We want to have your honest answers and we aren't really sure about the future of ESO because you don't tell us anything, we want to know what's up at ZOS and we want to know that you are willing to fix the situation, many things has became unplayable atm and after that long of no answering it's getting really irritating for players that are really dedicated to the game.

MartiniDaniels · June 2019

Msot funny is that they are looking for ways to optimize something in Q12019. OPTIMIZE. You know what this means, yeah? It means trying to squeeze more from same system. So literally today's AUA response - no new server hardware expected in nearest year.
I'm cautiously optimistic and simply curious about further stages of server.

Chaos2088 · June 2019

Yeah keep getting kicked off, huge lag spikes....not be able to interact with anything....running around then...kick..

Tis not fun.

Verbal_Earthworm · June 2019

Are you serious?

What on earth gave you that idea?

https://forums.elderscrollsonline.com/en/discussion/467936/pc-eu-server-update-april-11

Please read this thread.

The PC-EU server is barely functioning, Gina, and has been on life-support for months.

Nothing that Matt promised has come to pass.

At this point your EU customers are beyond upset and just see ZOS as a joke now.

You need to wake up.

Chaos2088 · June 2019

Ok......update.......can't even log in now....just says "an error has occurred please try again later"...how about no. lol

pod88kk · June 2019

Have you seen that state of Xbox EU over the last week?

My dawnbreaker didn't go off until I was riding away after the fight...... Then I got the stuck in combat, of course I couldn't tell my group that because CHAT CHANNELS ARE STILL DISAPPEARING AFTER2 YEARS!!!!!!!!!!

Coatmagic · June 2019

Ayup +1 to all of the above

Oh yeah, and you know what I bet is helping?

All those in zone chat telling others inquiring about dungeon finder to 'just spam it and it will work'

yeah sure that's doing this busted @$$ server a lot of favours xD

Jeremy · June 2019

I think the NA server is having difficulties too. Been having a lot of disconnects today and failures to log in.

Ragged_Claw · June 2019

In Direfrost Keep a boss killed one of my group members AFTER it was dead. It was hilarious, he shot up in the air and just died. I'm assuming that this is lag and not karma. Same problem with skills not firing, load screens so long that I have time to go and do my housework, unlootable WB (target is out of range), chat lag etc. Seems to be worse the last couple of days.

daemonios · June 2019

Not exactly the same situation but today in vWGT my group killed Kena when an atro was spawning. Not only did it not despawn, it killed one of the dds because the rest of the group were happily chatting away after killing the boss ^^ I've also died after killing the last boss in City of Ash 1 because I didn't heal/cleanse the flame dot.

Verbal_Earthworm · June 2019

I tried playing on PC-EU at 9am today.

I was in shadowfen doing some treasure map hunting and noticed a 2-3 second lag on every action I tried to perform.

Dig, Open Chest, etc.

Then I noticed my ping was 999+.

It wasn't primetime, a dlc map or pvp.

The server was literally unplayable at 9am.

I also noticed this thread somehow buried itself 6 pages in, uncanny that.

Anyhoo @ZOS_GinaBruno Did you check with @ZOS_MattFiror about his imaginary fixes?

SweepsAllClowns · June 2019

May I answer for this to save their precious time, they will investigate and...soon...

freespirit · June 2019

@ZOS_GinaBruno

From my point of view the recent server upgrade did absolutely nothing besides maybe allowing the withdrawal of the log in queue.

Last night on PC-EU the chat lag was awful even at close to midnight BST. Filling Trade Guild Stores has become a total nightmare, I have 4 to restock and with a delay of 30+ seconds per item to be listed, it's become a very lengthy process!

I have given up on anything involving the LFG tool and also PVP. If it wasn't for friends doing Trials runs for fun rather than score, I'd probably have given up on them too! Having a group that is able to see the funny side when crazy stuff happens makes some activities still bareable.

As you can see from the above my list of stuff to do whilst ingame is becoming seriously eroded. As a five year player I have built up a great network of friends, they are all that keeps me logging in these days........

Now consider a new player without the benefit of a good support group to help them out, how long before they just leave due to frustration at all the hurdles they need to try to jump just to play the game???

Rerum · June 2019

@ZOS_GinaBruno ping after patch just in zones went from 80 to 120-130 and not only for me lol. Huge like spike that makes trials/dungeons unplayable(like mobs didn't get a damage, mechanics not working). Ye, sure, no problems there. I hope you was just joking.

ZOS_GinaBruno · June 2019

First, the original issue that this thread was for was tied to something specific happening at a specific time, and that has since been resolved. As to your questions, what you're describing is basically correct - the upgrades we did a few weeks back didn't help performance, because that's not what it was intended to do. It basically allowed for more players to get online (hence removing the queue) but was never meant to fix lag or LFG issues. Performance is something our Creative Director has touched on a few times, and we plan to start implementing some changes to help this year. Additionally, we recently posted that we're working on a revamp to the LFG tool which we're also planning to release later this year. We understand the situation is far from ideal, and many of you likely feel you've heard this before, but we are actively working on improvements.