Matt Firor says they're "killing it", so why aren't they fixing critical bugs?

Malamar1229 · May 2019

Maybe he meant they are legit killing it (the game).

zaria · May 2019

Caligamy_ESO wrote: »

WolfingHour wrote: »

Nerftheforums wrote: »

geonsocal wrote: »

why aren't they fixing critical bugs?

maybe they're unable to complete that action because they're stuck

In combat?

Behind that one door in wayrest sewers.

hahaha This bug and I are familiar on an intimate level.

Pretty much this, had to do it with healer who was geared towards healing as DD was a bit to glass cannon and tank was mediocre, it was an boring fight. Was into it as an DD I and healer killed the rat keeper then have to wait for tank and other dd to finish boss.

Mathius_Mordred · May 2019

Kel wrote: »

Mathius_Mordred wrote: »

casparian wrote: »

Remember what Rob Garrett told one of the class reps:

I spoke with Rob about the fast release of updates and if ZOS had considered doing a “Great Fix Patch” for one of their updates. He said it’s a question they get a lot and whilst it’s not off the table they as a company do need to produce for everyone and a majority of the bugs and issues faced are not ones everyone encounters or are drastically halting gameplay, as such they need to continue creating content for people who want new content to play and and don’t play at the higher level to notice if a skill or mechanic works a little wonky.

What you and I experience as "critical bugs" just don't register for the great majority of ESO players, so it isn't worth ZOS' time.

If you want to play a game with a good, balanced, mostly bug-free combat experience, ESO is looking like a bad bet.

Yeah, but name a game that fits your last line? I've never seen one, the closest was The Witcher 3, and that's only because CDProjektRed spend a phenomenal amount of time polishing before release and as a single player game they can do that. MMOs are dynamic and need constant updating, ESO is pretty good on the whole, try Star Trek Online if you really want a bug fest, an MMO so bad that they literally admit to scrapping content because they don't know how to fix it!

Never understood this line of thinking. It's pretty much saying other games do it, so it's ok. Or it's like saying "Yes, I beat kittens, but the guy across the street beats kittens with puppies! So what I do isn't so bad!"

Other games having issues doesn't and shouldn't mean this game should get a pass. And frankly it's that attitude that sends a message that everything is fine and doesn't need fixed. It's a deterrent to improvement...you are hurting your and other gamers experience by sticking up for a company over your fellow players own interests. Namely, a functional game. And for what? It's not like you win a award or get free crowns for being the top white knight.

Oh I'm no white knight I assure you, I'm banned from the STO forums for telling them what I think, over there the Forum Gestapo patrol with an iron rod, the slightest hint of criticism and you're shadowbanned, so you don't even know you are not being read until someone tells you.

It's just that I don't see many bugs in this game, and what there are are so minor as not to bother me. The only issue we in our guild ever complain about is the damned Dungeon Finder decline bug, that needs fixing for sure.

If something is done I don't agree with I will be the first on here to make my feelings known, be sure of that, however I do believe you have to temper your criticism with a little understanding and tolerance, as I said this is a dynamic and constantly evolving game, it's not down for weeks or months whilst they ensure 100% bug free compatibility, they do the best testing possible with the PTS and then fix anything serious as soon as they can on launch. I'm just saying that those of you playing should try other MMOs to find out how bad they really can be. Having said that, do you know how much difference it makes folks complaining on forums? Zero, unless it's a game breaker they usually ignore it or file it in a long todo list, so all you really do is end up getting stressed and annoyed and finally not playing.

Drdeath20 · May 2019

When he said they are killing it, he literally meant they are killing eso. Just look at how bad pts has been.

karekiz · May 2019

Its hard coded into the client.
We don't have the technology to fix X.
Come back in 10 years.

eso_lags · May 2019

JackDaniell wrote: »

5 years in, still waiting for a stable PvP experiance.

Thats the thing, so many of us just want that but we never get it. I think things were much more stable up until morrowind, but after that its only been downhill. At least on xbox where vivec is literally unplayable.

Even if they threw balance out the window, at least you could outplay people on stronger or broken builds. Even multiple people. You had the chance to outplay them. But in the lag we get these days (teleporting players, cc break, massive skill delay, etc) you dont have that chance.

So many of us just want to play the game as intended. I dont think thats too much to ask, ffs.

zyk · May 2019

eso_lags wrote: »

So many of us just want to play the game as intended. I dont think thats too much to ask, ffs.

Of course not. It's a basic ethic that a company stand behind its product and do everything within its power to deliver what they sold to the customer. So ZOS should do everything reasonably within their power to deliver the AvA experience they sold to us.

It has never worked properly. They can and should make this right.

It would be one thing if ZOS was struggling financially, but all indications are that ESO is a very successful product. So, absolutely, they should fix what's broken.

They basically gave up on AvA in 2014 to focus on staving off an existential threat. Now that the game is stable, they should allocate the resources necessary to deliver the AvA experience promised to us.

The same is true of all other significant customer facing bugs. A framerate drop of 30-50% is an objectively severe problem. It is corrected merely by zoning which means it should be easy to address. It is ridiculous this issue has persisted since 2.2 which was released in 2015! It's actually shameful IMO.

worrallj · May 2019

Yeah I don't like to be so reactive, but that interview made me want to unsub. Basic features like group finder and guild stores are so glitchy that when it's bad they're un-usable, plus all the server problems & trial glitches everyone goes on about. In the midst of that kind of basic tech failure, they think they're killing it and blithely pump out chapter after chapter along side endless crown store garbage , now they're investing in a whole other game.

WolfingHour · May 2019

Mathius_Mordred wrote: »

Kel wrote: »

Mathius_Mordred wrote: »

casparian wrote: »

Remember what Rob Garrett told one of the class reps:

I spoke with Rob about the fast release of updates and if ZOS had considered doing a “Great Fix Patch” for one of their updates. He said it’s a question they get a lot and whilst it’s not off the table they as a company do need to produce for everyone and a majority of the bugs and issues faced are not ones everyone encounters or are drastically halting gameplay, as such they need to continue creating content for people who want new content to play and and don’t play at the higher level to notice if a skill or mechanic works a little wonky.

What you and I experience as "critical bugs" just don't register for the great majority of ESO players, so it isn't worth ZOS' time.

If you want to play a game with a good, balanced, mostly bug-free combat experience, ESO is looking like a bad bet.

Yeah, but name a game that fits your last line? I've never seen one, the closest was The Witcher 3, and that's only because CDProjektRed spend a phenomenal amount of time polishing before release and as a single player game they can do that. MMOs are dynamic and need constant updating, ESO is pretty good on the whole, try Star Trek Online if you really want a bug fest, an MMO so bad that they literally admit to scrapping content because they don't know how to fix it!

Never understood this line of thinking. It's pretty much saying other games do it, so it's ok. Or it's like saying "Yes, I beat kittens, but the guy across the street beats kittens with puppies! So what I do isn't so bad!"

Other games having issues doesn't and shouldn't mean this game should get a pass. And frankly it's that attitude that sends a message that everything is fine and doesn't need fixed. It's a deterrent to improvement...you are hurting your and other gamers experience by sticking up for a company over your fellow players own interests. Namely, a functional game. And for what? It's not like you win a award or get free crowns for being the top white knight.

Oh I'm no white knight I assure you, I'm banned from the STO forums for telling them what I think, over there the Forum Gestapo patrol with an iron rod, the slightest hint of criticism and you're shadowbanned, so you don't even know you are not being read until someone tells you.

It's just that I don't see many bugs in this game, and what there are are so minor as not to bother me. The only issue we in our guild ever complain about is the damned Dungeon Finder decline bug, that needs fixing for sure.

If something is done I don't agree with I will be the first on here to make my feelings known, be sure of that, however I do believe you have to temper your criticism with a little understanding and tolerance, as I said this is a dynamic and constantly evolving game, it's not down for weeks or months whilst they ensure 100% bug free compatibility, they do the best testing possible with the PTS and then fix anything serious as soon as they can on launch. I'm just saying that those of you playing should try other MMOs to find out how bad they really can be. Having said that, do you know how much difference it makes folks complaining on forums? Zero, unless it's a game breaker they usually ignore it or file it in a long todo list, so all you really do is end up getting stressed and annoyed and finally not playing.

That specific bug, has existed in the game in one form or other (the LFG wasn't always exactly like this) for many many years.

My whole stance on this is that it is embarrassing and makes hearing "killing it" that much of a bitter pill to swallow.

Mathius_Mordred · May 2019

WolfingHour wrote: »

Mathius_Mordred wrote: »

Kel wrote: »

Mathius_Mordred wrote: »

casparian wrote: »

Remember what Rob Garrett told one of the class reps:

I spoke with Rob about the fast release of updates and if ZOS had considered doing a “Great Fix Patch” for one of their updates. He said it’s a question they get a lot and whilst it’s not off the table they as a company do need to produce for everyone and a majority of the bugs and issues faced are not ones everyone encounters or are drastically halting gameplay, as such they need to continue creating content for people who want new content to play and and don’t play at the higher level to notice if a skill or mechanic works a little wonky.

What you and I experience as "critical bugs" just don't register for the great majority of ESO players, so it isn't worth ZOS' time.

If you want to play a game with a good, balanced, mostly bug-free combat experience, ESO is looking like a bad bet.

Yeah, but name a game that fits your last line? I've never seen one, the closest was The Witcher 3, and that's only because CDProjektRed spend a phenomenal amount of time polishing before release and as a single player game they can do that. MMOs are dynamic and need constant updating, ESO is pretty good on the whole, try Star Trek Online if you really want a bug fest, an MMO so bad that they literally admit to scrapping content because they don't know how to fix it!

Never understood this line of thinking. It's pretty much saying other games do it, so it's ok. Or it's like saying "Yes, I beat kittens, but the guy across the street beats kittens with puppies! So what I do isn't so bad!"

Other games having issues doesn't and shouldn't mean this game should get a pass. And frankly it's that attitude that sends a message that everything is fine and doesn't need fixed. It's a deterrent to improvement...you are hurting your and other gamers experience by sticking up for a company over your fellow players own interests. Namely, a functional game. And for what? It's not like you win a award or get free crowns for being the top white knight.

Oh I'm no white knight I assure you, I'm banned from the STO forums for telling them what I think, over there the Forum Gestapo patrol with an iron rod, the slightest hint of criticism and you're shadowbanned, so you don't even know you are not being read until someone tells you.

It's just that I don't see many bugs in this game, and what there are are so minor as not to bother me. The only issue we in our guild ever complain about is the damned Dungeon Finder decline bug, that needs fixing for sure.

If something is done I don't agree with I will be the first on here to make my feelings known, be sure of that, however I do believe you have to temper your criticism with a little understanding and tolerance, as I said this is a dynamic and constantly evolving game, it's not down for weeks or months whilst they ensure 100% bug free compatibility, they do the best testing possible with the PTS and then fix anything serious as soon as they can on launch. I'm just saying that those of you playing should try other MMOs to find out how bad they really can be. Having said that, do you know how much difference it makes folks complaining on forums? Zero, unless it's a game breaker they usually ignore it or file it in a long todo list, so all you really do is end up getting stressed and annoyed and finally not playing.

That specific bug, has existed in the game in one form or other (the LFG wasn't always exactly like this) for many many years.

My whole stance on this is that it is embarrassing and makes hearing "killing it" that much of a bitter pill to swallow.

I understand and agree, however, in most cases it's not a big deal as you can form the group then go directly to the event, it's a problem for those without a full group and I know that in the end some folks end up missing pledges or whatever because it just doesn't work. So whilst there is a workaround that's no excuse to not have it fixed asap. I understand there are more problems in Cyrodiil that need looking at, I don't PvP so I'm not aware what they are other than FPS drops. I still think overall the game is remarkably bug free, however if you are one of those people that is routinely affected with a very annoying bug and the company appears to do nothing about it then I can understand the annoyance.

Uryel · May 2019

When they say they"re killing it", is it some kind of idiom to say they're very proud and making tons of cash, ot do they actually mean that their rash and inconsidred decisions might kill their game ?

Because from where I stand, which is a 4-years customer, racial "balance" through picking favourites and using PvP whiners as a metric, nerfing nightblades in PvE because some Cyrodiil crowd cried about being ganked, advocating for classes and races that need to bring something "unique" (as a reason to change nightblades' "path of shadow" but leaving its templar counterpart unchanged, for instance) all the while creating a new class that is the most OP and versatile so far... Yeah, they could be "killing it".

Gatviper · May 2019

New game with the new engine they're working it, it will go just as buggy as ESO. Made by Zenimax / Bethesda after all. So I think you all know what to expect, if they barely fix this one, the next one won't be much better.

gepe87 · May 2019

Well. I guess I will stop supporting ZOS wallet, because they wont fix the game.
I hope they make an offline/LAN version at the end of game cycle. At last I can have all mats for me

EIGHTS · May 2019

There are lots of bugs in ESO. Some bugs are so old. ZOS had fixed them before and they patch them back someday.
Example :
1.The second floor bug : you can use skills on the floor and hit the people on the upper level floor.
2.You can streak into air and do something at the same time.

ZOS brings new bugs too.
Example :
1.You can't do heavy attack sometimes after you use a skill. You need to release the mouse and press it again to do heavy attack.
2.You point 1 enemy and your attack go to other target next to the enemy.

Radinyn · May 2019

> Cut random part of an interview from a paid magazine
> Make it look like devs want to destroy ESO
> Watch the world burn

500 IQ

FR0STDEE · October 2019

Lol we misunderstood what Matt was say back at e3 when he said "were killing it". They really are killin the game.

SipofMaim · October 2019

I have some thoughts on Matt Firor and that particular quote, but I feel like they would unnecessarily upset the forum moderators. They have enough work already laid out for them today.

The bean counters have no doubt done a thorough cost/benefit analysis. They're going to put money where it will make the most money with least risk. That's the only thing that matters at that level, and that level is what drives decision making.

That's it. Profit motive. That's the whole reason.