Matt Firor says they're "killing it", so why aren't they fixing critical bugs?

  • Morgul667
    Morgul667
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    They are killing it (the game, the performance, self-respect, communication, ...)


  • Lord_Eomer
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    From the article it seems, ESO will not make much longer.

    Time To Stop Investing (Time+Money) in ESO.
  • rpa
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    Its an AAA game. Of course management is not interested of player experience and polish, all that matters is min/max cost and revenue. But with all whining about greed and monetization it really is buy to play. Yes, cash shop and ESO+ are very tempting but can be ignored.

    This is generic but pretty good MMO with rather low quality of life. Because most other current competitors apparently are worse or at least not any better (*) it is successful.
    Time To Stop Investing (Time+Money) in ESO.

    No matter how good or bad, playing a MMO definitely is not an investment in any sane sense. IMO.

    (*) If you know a better live MMO with reasonable QOL please tell me and I'll give it a try.

    Edited by rpa on May 8, 2019 7:43AM
  • Nerftheforums
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    geonsocal wrote: »
    why aren't they fixing critical bugs?

    maybe they're unable to complete that action because they're stuck ;)

    In combat?
  • WolfingHour
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    geonsocal wrote: »
    why aren't they fixing critical bugs?

    maybe they're unable to complete that action because they're stuck ;)

    In combat?

    Behind that one door in wayrest sewers.
    Edited by WolfingHour on May 8, 2019 7:54AM
  • Mathius_Mordred
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    casparian wrote: »
    Remember what Rob Garrett told one of the class reps:
    I spoke with Rob about the fast release of updates and if ZOS had considered doing a “Great Fix Patch” for one of their updates. He said it’s a question they get a lot and whilst it’s not off the table they as a company do need to produce for everyone and a majority of the bugs and issues faced are not ones everyone encounters or are drastically halting gameplay, as such they need to continue creating content for people who want new content to play and and don’t play at the higher level to notice if a skill or mechanic works a little wonky.

    What you and I experience as "critical bugs" just don't register for the great majority of ESO players, so it isn't worth ZOS' time.

    If you want to play a game with a good, balanced, mostly bug-free combat experience, ESO is looking like a bad bet.

    Yeah, but name a game that fits your last line? I've never seen one, the closest was The Witcher 3, and that's only because CDProjektRed spend a phenomenal amount of time polishing before release and as a single player game they can do that. MMOs are dynamic and need constant updating, ESO is pretty good on the whole, try Star Trek Online if you really want a bug fest, an MMO so bad that they literally admit to scrapping content because they don't know how to fix it!
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  • MikaHR
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    Witcher 3 was a mess at launch and combat is...terrible.
  • actosh
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    Less support for eso incoming in the future. Just expect content patches and fuckups balancewise every 3 Months.....

    Maybe they have learned something from eso and their mistakes
  • G1Countdown
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    Maybe Matt was being literal?
  • r34lian
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    zyk wrote: »
    It took a while to sink in that we’re killing it right now
    https://wccftech.com/eso-boss-says-his-devs-have-been-killing-it-confirms-the-studio-is-working-on-a-new-game-with-a-new-engine/

    Put some of that profit back in the game. For example, invest in cheat mitigation, solve Cyrodiil's performance issues and fix the dozens of other years-old bugs like the 30-50% FPS drop bug and the terrain LOD bug.

    No why should they? when you peeps keep subing giving them free money for potato :rage:
    Edited by r34lian on May 8, 2019 10:47AM
    2000 CP • 18 Maxed Characters • 6 Altmers • 7 Redguards • Necromancer Orc • Warden Dunmer • DK Nord • DK Imperial • Templar Breton
  • Numerikuu
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    Ohtimbar wrote: »
    Because they don't have to. Simple as that. Until customers stand up for themselves (or a competitor turns up the heat) little will change.

    This. Speak with your wallet. Though honestly even then I don't think they'll care. Despite being a TES game it's still an MMO, so the more it declines the more microtransactions/p2w crap you'll see in the crown store. Skyshards is the first red flag for this imo. Expect more and worse in the future. Always happens. So long as there are whales to target that's all that matters. And no, you can't use the 'but they fund the game!' excuse. They do not. The only people they fund are the shareholders, CEO's, the people at the top. Little goes back into the game, as has been shown.
    Edited by Numerikuu on May 8, 2019 10:50AM
  • pauli133
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    Matt Firor says they're "killing it", so why aren't they fixing critical bugs?
    If it doesn't impact revenue, it's not a critical bug.
  • Reverb
    Reverb
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    Firor has had one talking point for years now: number of copies sold.

    It’s all he says when interviewed, it’s all he says when given the stage at industry events. Whenever it seems like he’s talking about another subject, it’s really just a lead up to talking about how many players and how many sales.

    It is clearly his sole priority and strategy. Fixing bugs doesn’t pad those numbers, so he won’t authorize focus on it.
    Battle not with monsters, lest ye become a monster, and if you gaze into the abyss, the abyss gazes also into you. ~Friedrich Nietzsche
  • Kel
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    casparian wrote: »
    Remember what Rob Garrett told one of the class reps:
    I spoke with Rob about the fast release of updates and if ZOS had considered doing a “Great Fix Patch” for one of their updates. He said it’s a question they get a lot and whilst it’s not off the table they as a company do need to produce for everyone and a majority of the bugs and issues faced are not ones everyone encounters or are drastically halting gameplay, as such they need to continue creating content for people who want new content to play and and don’t play at the higher level to notice if a skill or mechanic works a little wonky.

    What you and I experience as "critical bugs" just don't register for the great majority of ESO players, so it isn't worth ZOS' time.

    If you want to play a game with a good, balanced, mostly bug-free combat experience, ESO is looking like a bad bet.

    Yeah, but name a game that fits your last line? I've never seen one, the closest was The Witcher 3, and that's only because CDProjektRed spend a phenomenal amount of time polishing before release and as a single player game they can do that. MMOs are dynamic and need constant updating, ESO is pretty good on the whole, try Star Trek Online if you really want a bug fest, an MMO so bad that they literally admit to scrapping content because they don't know how to fix it!

    Never understood this line of thinking. It's pretty much saying other games do it, so it's ok. Or it's like saying "Yes, I beat kittens, but the guy across the street beats kittens with puppies! So what I do isn't so bad!"

    Other games having issues doesn't and shouldn't mean this game should get a pass. And frankly it's that attitude that sends a message that everything is fine and doesn't need fixed. It's a deterrent to improvement...you are hurting your and other gamers experience by sticking up for a company over your fellow players own interests. Namely, a functional game. And for what? It's not like you win a award or get free crowns for being the top white knight.
  • IwakuraLain42
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    Reverb wrote: »
    Firor has had one talking point for years now: number of copies sold.

    It’s all he says when interviewed, it’s all he says when given the stage at industry events. Whenever it seems like he’s talking about another subject, it’s really just a lead up to talking about how many players and how many sales.

    It is clearly his sole priority and strategy. Fixing bugs doesn’t pad those numbers, so he won’t authorize focus on it.

    That’s the whole business model ZOS has for TESO: churning out yearly refreshed version (called chapters) to reel in new players. Retention of players (with the exception of high-profile endgamers) is not important. That’s the reason why they choose the themes of their chapters (Morrowind! Summerset! Elswyr! Dragons!) and why they all can be played stand-alone.
  • WeerW3ir
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    I dont think you have to understand it literally. But sure. Lets spread the fire
  • Ri_Khan
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    I killed my sub, does that count? :p
  • anitajoneb17_ESO
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    Why is the picture in the advertising always better than the product... ?

  • daemonios
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    Ri_Khan wrote: »
    I killed my sub, does that count? :p

    Same. But the game is now supported by people who buy costumes and dress up. It won't matter.
  • Narvuntien
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    Most likely because they don't know how to fix them. The bugs are buried in piles of spaghetti code written by people that are probably no longer at the company
  • Minno
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    casparian wrote: »
    Remember what Rob Garrett told one of the class reps:
    I spoke with Rob about the fast release of updates and if ZOS had considered doing a “Great Fix Patch” for one of their updates. He said it’s a question they get a lot and whilst it’s not off the table they as a company do need to produce for everyone and a majority of the bugs and issues faced are not ones everyone encounters or are drastically halting gameplay, as such they need to continue creating content for people who want new content to play and and don’t play at the higher level to notice if a skill or mechanic works a little wonky.

    What you and I experience as "critical bugs" just don't register for the great majority of ESO players, so it isn't worth ZOS' time.

    If you want to play a game with a good, balanced, mostly bug-free combat experience, ESO is looking like a bad bet.

    this is why its now important to not tell the devs about game breaking bugs on sets giving advantage to players. Let them figure it out, players in this game should stop doing their work for them lol.
    Minno - DC - Forum-plar Extraordinaire
    - Guild-lead for MV
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  • JackDaniell
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    5 years in, still waiting for a stable PvP experiance.
    Ebonheart Templar

    www.youtube.com/user/kristofersommermusic
  • xenowarrior92eb17_ESO
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    idk why people freak out...that guy meant it as financially...but since he is the boss and loosing money?...cant he fix the issue at its core...u know if ur devs are killing it...erm...replace them? :smiley:
  • Kingslayer513
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    Fischblut wrote: »
    I'm not even sure what "critical bugs" are.

    Inconveniences, most of them.

    The first and easiest example: ignored group finder issues :|
    It often prevents players from playing battlegounds completely, cause we can't just form a group manually and port into a battleground.

    To be clear, ZOS has tried to fix the group finder issues many times over now. Their fixes have always failed thus far, but I can't say they flat out ignore those issues.

    Now if we're talking about the raiding scene, ZOS has completely ignored critical issues for years because the casual player base is more important.
  • grannas211
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    they are "killing it" alright. Literally
  • SwampDrainerGoat
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    They will fix *** all so long as the whales are propping up the crown store, and people keep subbing. Only way is to hit them where it hurts, their pockets.
  • Lord_Eomer
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    So will ESO last next 2 years?
  • JumpmanLane
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    DenMoria wrote: »
    I'm not even sure what "critical bugs" are.

    Inconveniences, most of them.

    Meta issues, most of them.

    This is a game by ZoS based on a Bethesda game.

    We all know that Bethesda games do not have glitches of bugs, they have "random features".

    Stuck in combat is a critical bug. Not being able to mount is the main issue. I walked all the way from Warden to Arrius once. Uncool! Swapping campaigns is the only effective way to end it and you can’t always do that if you’re in a locked campaign.
  • DenMoria
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    DenMoria wrote: »
    I'm not even sure what "critical bugs" are.

    Inconveniences, most of them.

    Meta issues, most of them.

    This is a game by ZoS based on a Bethesda game.

    We all know that Bethesda games do not have glitches of bugs, they have "random features".

    Stuck in combat is a critical bug. Not being able to mount is the main issue. I walked all the way from Warden to Arrius once. Uncool! Swapping campaigns is the only effective way to end it and you can’t always do that if you’re in a locked campaign.

    I think the game is trying to tell you that you chose the wrong campaign and, therefor, the wrong alliance! :)
  • Caligamy_ESO
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    geonsocal wrote: »
    why aren't they fixing critical bugs?

    maybe they're unable to complete that action because they're stuck ;)

    In combat?

    Behind that one door in wayrest sewers.

    hahaha This bug and I are familiar on an intimate level.
    gsTpawH.png
    :(
    love is love
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