Maintenance for the week of April 6:
• [COMPLETE] ESO Store and Account System for maintenance – April 8, 9:00AM EDT (13:00 UTC) - 6:00PM EDT (22:00 UTC)

How can you justify this? Maintenance on a FRIDAY NIGHT?

  • djodars
    djodars
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    DanteYoda wrote: »
    djodars wrote: »
    What is an Oceanic?

    Some place they have less wars and the Economy is a lot better.

    I know you were joking, as was I, but Australia's economy is only ranking 18th in the world :cold_sweat: Even Iran has a better economy than you guys...

    And I'm in Canada, we don't have wars, sorry eh? (Again, joking. We were involved in more wars than Australia)
    Edited by djodars on April 11, 2014 2:54PM
  • dumbo
    dumbo
    Having 2 maintenance windows per week is weird, and I assume ZOS are planning to drop (or try to drop) the Friday window when they are happier with the servers.

    In general, Friday patches are a terrible idea (anything goes wrong, and you have fewer staff on Sat/Sun to deal with it... calling in staff over the weekend then leads to unhappiness/burnout).
  • Allumis
    Allumis
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    To be fair, its after 10pm on a Friday evening. I always thought prime time on a Friday night was 7pm - 10pm? Or am I missing something?
    Everyone has the option of jumping in on the EU server for a while too which will sate your need for ESO.

    Other options assuming the downtime is 2 hours the same as EU just pop a DVD on and watch that, by its finished the server should be back up and ready to play :)

    The long term solution would be a dedicated server for that side of the world which I don't see as being an issue, if their are enough people who play the game in that time zone then offering them a dedicated server would be the fair thing to do, however I have to ask whats the difference in miles from AUS >> USA EC in comparison to AUS >> Germany? I know that as the crow flys theirs not a massive difference in it, but how about as the cable lies?
  • Junipus
    Junipus
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    It's always 10pm somewhere, and Friday AM in the US allows them to roll out fixes etc and perform maintenance before the weekend load. It's just an unfortunate circumstance that until they invest in an Oceanic server (if they do) that somewhere will have to take the hit and currently it's Australia.

    If it's any consolation, you get to play when most Americans are asleep and can retake any PvP objectives and hit PvE content without overpop bugs.
    The Legendary Nothing
  • Master_Quack14b14_ESO
    As an American that is stationed in Europe I hate the current maintenance schedule... They should either start around 2am or move the days to Monday/Thursday for those of us that want to play on a Friday after we get off work... Very disappointed.....
  • Bluntski
    Bluntski
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    Maintenance is needed, badly. Stop being a damn baby and do something else instead of sit here and cry how you cant play on a single day.
  • Evelyn_Nightingale
    Evelyn_Nightingale
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    ROFL! XD
    I can't believe someone started this thread. This has given me a good laugh to start my day. These maintenance times have been put in place to inconvenience the least amount of people. The lesser of evils has been chosen, so get over it. If they changed the time to cater to the minority then that would be a very bad business decision.
    Ebonheart Pact :: Nord Dragon Knight :: Blacksmith
  • felixgamingx1
    felixgamingx1
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    valen741 wrote: »
    So we all payed good money for this game, including a LOT of people in the Oceanic region.

    How the HELL do you justify taking the game down for maintenance at 10PM on a Friday night for us?

    I just can't describe how disappointed I am in you right now Zenimax. I would've thought you'd actually look after your customers and actually allow them to have a decent play session on a Friday night.

    This NEEDS to be addressed and I can't see the oceanic population backing down on this one guy's. Seriously... Get it together before you lose a whole bunch of subscribers... Really pathetic...

    America comes before other countries sorry man can't keep everyone happy
  • valen741
    valen741
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    No not mad.. Just don't understand why someone would comment on a thread they haven't read...

    As for Mr Dev here, you clearly need to work on your comprehension...
  • Jade1986
    Jade1986
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    I never understood the business decision to not have Asian / Oceanic servers in the first place. The only reason the population is LOW for those areas is BECAUSE they know they get screwed all the time. There is a reason the population for WoW is huge in Asia because BLIZZARD ACTUALLY ACCOMODATES them....
  • Ukraine
    Ukraine
    Soul Shriven
    I come home Friday and i leave sunday evening, payed 80€ for this game and still cant relax in game right now when i have waited this day whole damn week?
    When servers will be online ?
    Edited by Ukraine on April 11, 2014 3:47PM
  • valen741
    valen741
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    been on for a while man, downtime was ~1.5hrs :)
  • djodars
    djodars
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    @valen741 You still haven't explained why Oceanic players can't play on EU servers though...
  • Thechemicals
    Thechemicals
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    Oceanic has been complaining about this and more since ultima online. I wouldnt like not playing on friday night, but id understand and cope with it if i lived in the oceanic.
    Vr14 Templar since release- dual resto
    Vr14 Dk bow/2h

    Brayan Blackthunder
    Goddick
    Daggerfall Covenant

  • djodars
    djodars
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    valen741 wrote: »
    read the thread you ***...

    Wouldn't need to go through 6 pages of comments if you would actually bother writing the answer instead of insulting me 3 times in a row...
  • valen741
    valen741
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    Perhaps we shouldn't open our mouths without knowing the facts.
    We would've known the facts if we read the thread now wouldn't we?
    Edited by valen741 on April 11, 2014 4:21PM
  • djodars
    djodars
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    valen741 wrote: »
    Perhaps we shouldn't open our mouths without knowing the facts.
    We would've known the facts if we read the thread now wouldn't we?

    I read the first page and replied accordingly, if you think everyone reads through all the pages of a post before asking a question or inform themselves on a situation, you're delusional.

    You're the worst kind of poster, always insulting and arguing for no reasons when you could simply answer the question and move along.

    Stop replying if you're not going to answer my original post.
  • Carnage2K4
    Carnage2K4
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    It's always prime time somewhere in the world...
    Human Infant Connoisseur
  • Arsenic_Touch
    Arsenic_Touch
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    I must say, it's really nice playing an mmo I really like in my own timezone from a company housed in my state. Got tired of playing west coast mmos and going through pacific time. Eastern time for the win!
    Is it better to out-monster the monster or to be quietly devoured?

    ╔═════════════ ೋღ☃ღೋ ══════════════╗
    "Hope can drown lost in thunderous sound."
    "Fear can claim what little faith remains."
    "Death will take those who fight alone."
    "But united we can break a fate once set in stone."

    ╚═════════════ ೋღ☃ღೋ ══════════════╝

    NA // Ebonheart Pact // Leader of CORE Legion // Namira Beta Tester // VR11 NB
  • djodars
    djodars
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    valen741 wrote: »
    lol ... Not my issue if you troll before you read kid...

    How is asking a legitimate question trolling now?

    Seems to me like you're the one bringing absolutely nothing useful to the discussion.

    I really hope you're not acting like that with your friends and family... if you have any.
  • Valn
    Valn
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    Damn this forum is so entitled.

    Here's how they justify this:

    1. They can do maintenance whenever they hell they want
    2. They do maintenance to fix important bugs
    3. The game is less than 2 weeks old.
  • supernickx
    supernickx
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    They can justify it by taking it down during non-peak American times, which is where 99% of their player base comes from on the NA server.

    Sorry you feel victimized because they couldn't stop to consider every timezone they might have players in, that's life.

    This is the customer support forum as well, not the "oh god why!@" forum.

    Good day.
  • Carnage2K4
    Carnage2K4
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    djodars wrote: »
    I know you were joking, as was I, but Australia's economy is only ranking 18th in the world :cold_sweat: Even Iran has a better economy than you guys...

    I think you have confused Australia with another country...
    Australia is in the top 3 for Eco freedom, and is currently 12th overall... Iran is 21st, they are equal in "Purchasing Power", in that what they export is of about the same value... however Iran has a population of 77M Aus on has 23.5M... If a country of 77M is only outputting the same as a country of 23.5M it's not had to do the maths on who has the better economy, as a generalisation Australians are more then 3 times better of then Iranians...

    Human Infant Connoisseur
  • andrantos
    andrantos
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    Why does all feedback have to devolve into some really awful discussion. The OP expressed some valid complaints (though, could've been more constructive in nature)

    It is entirely possible the devs didn't fully vet their maintenance schedule and thus should inspire some discussion as to what could work best for everyone.

    I wouldn't want my prime gaming time to be completely nixed right off the bat, especially if it doesn't need to be.
  • SaibotLiu
    SaibotLiu
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    Australia here, downtime doesnt bother me.

    If two hours missed on a video game on Friday night really upsets you this much, you need to rearrange some priorities. Or just stop playing. Australia always gets screwed when it comes to this, suck it up and move on, or dont. Nobody cares.
  • randomaffliction66
    randomaffliction66
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    valen741 wrote: »
    valen741 wrote: »
    So we all payed good money for this game, including a LOT of people in the Oceanic region.

    How the HELL do you justify taking the game down for maintenance at 10PM on a Friday night for us?

    I just can't describe how disappointed I am in you right now Zenimax. I would've thought you'd actually look after your customers and actually allow them to have a decent play session on a Friday night.

    This NEEDS to be addressed and I can't see the oceanic population backing down on this one guy's. Seriously... Get it together before you lose a whole bunch of subscribers... Really pathetic...

    The only thing that needs to be addressed is that people like you can't comprehend that this is a brand new mmo, honestly they should bring the servers down a lot more to fix the issues that they have, and most mmos would do just that regardless of what day or time it happens to be.


    If there is a problem it should be fixed, they're going slowly enough with fixes because people like you complain so much, go back to your xbox if you can't handle down time, it's the nature of the beast when it comes to mmos.



    Oh dear... Another one...

    Yes I'm another one who puts forth the facts, and you're another one that complains about things that better the game, allow me ot welcome you to ann mmorpg, this is clearly your first go look through the forums on any other mmo, and you will see people just like you and just like me. Cry Moar prease.
    Brave New World.
  • cheeser123
    cheeser123
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    Valn wrote: »
    Damn this forum is so entitled.

    I hate it when people in the customer support forum feel entitled to request customer support so that they can play a pay-to-play game. What a bunch of goobers!
    Edited by cheeser123 on April 11, 2014 5:08PM
  • Cously
    Cously
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    Mawgrim wrote: »
    My mistake, I forgot about the change in maintenance times.

    North American Megaserver
    Tuesdays at 8:00am EDT (12pm GMT)
    Fridays at 8:00am EDT (12pm GMT)

    European Megaserver
    Tuesdays at 6:00am CEST (5:00am BST)
    Fridays at 6:00am CEST (5:00am BST)

    It was on sundays, but there was a huge back lash from the NA and EU communities about having it on weekends when most people in these zones are off work.

    Unfortunately someone has to take the bullet for maintenance, and since NA and EU are likely their biggest audience, they sort of set the schedules, like it or not.

    Yes, someone has to take a bullet for maintenance. Yes, it is usually going to be the Oceanic player-base due to population proportions.

    But why a Friday?

    Why not have the regular maintenance periods be on Monday and Thursday, when the majority of Oceanic players still have to be awake for work/school the next morning? It's still the same period of time between maintenance days, without causing as many issues for peak playing time.

    ^^ This. ES players prefer get to lv.50 than go out on a friday night. The problem is it was a friday, why don't pick a useless day like wednesdays, and leave the weekend alone. Whilst many ppls works on shifts, I think weekends should always be sacred and the server running 24/3.
  • djodars
    djodars
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    Carnage2K4 wrote: »
    djodars wrote: »
    I know you were joking, as was I, but Australia's economy is only ranking 18th in the world :cold_sweat: Even Iran has a better economy than you guys...

    I think you have confused Australia with another country...
    Australia is in the top 3 for Eco freedom, and is currently 12th overall... Iran is 21st, they are equal in "Purchasing Power", in that what they export is of about the same value... however Iran has a population of 77M Aus on has 23.5M... If a country of 77M is only outputting the same as a country of 23.5M it's not had to do the maths on who has the better economy, as a generalisation Australians are more then 3 times better of then Iranians...

    Mmmmh... you're wrong. Not sure where you're taking your numbers but this is not how you look at a country's economy.

    Take a look at the first chart here:
    http://en.wikipedia.org/wiki/List_of_countries_by_GDP_(PPP)

    And you can have 2014 numbers here:
    http://www.imf.org/external/pubs/ft/weo/2013/02/weodata/weorept.aspx?sy=2010&ey=2018&scsm=1&ssd=1&sic=1&sort=subject&ds=.&br=1&pr1.x=55&pr1.y=1&c=512,668,914,672,612,946,614,137,311,962,213,674,911,676,193,548,122,556,912,678,313,181,419,867,513,682,316,684,913,273,124,868,339,921,638,948,514,943,218,686,963,688,616,518,223,728,516,558,918,138,748,196,618,278,522,692,622,694,156,142,624,449,626,564,628,565,228,283,924,853,233,288,632,293,636,566,634,964,238,182,662,453,960,968,423,922,935,714,128,862,611,135,321,716,243,456,248,722,469,942,253,718,642,724,643,576,939,936,644,961,819,813,172,199,132,733,646,184,648,524,915,361,134,362,652,364,174,732,328,366,258,734,656,144,654,146,336,463,263,528,268,923,532,738,944,578,176,537,534,742,536,866,429,369,433,744,178,186,436,925,136,869,343,746,158,926,439,466,916,112,664,111,826,298,542,927,967,846,443,299,917,582,544,474,941,754,446,698,666&s=NGDPD,PPPGDP&grp=0&a=
  • SaibotLiu
    SaibotLiu
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    cheeser123 wrote: »
    Valn wrote: »
    Damn this forum is so entitled.

    I hate it when people in the customer support forum feel entitled to request customer support so that they can play a pay-to-play game. What a bunch of goobers!

    I hate it when people pretend like this is really a customer support topic.
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