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About that dungeon finder
-
Kel✭✭✭✭✭
✭✭✭✭✭The event doesn't depend on it. Even for those without regular groups can still group up in zone chat and port in manually.
They held their word. It's not 100% fixed, so the event doesn't require it. Kinda like how on the pts they are currently testing a new version of dungeon event that only requires killing the final boss. No dungeon finder.
Some Community Ambassadors would be more suited to bear the title of Company Ambassador instead.
Maybe that's your opinion, but I'm reading what Rich wrote as it's written. Do I wish they would actually *fix* the dungeon finder completely, so it would work under heavy load? Absolutely. It would be fantastic! Unfortunately they haven't got there, but I'm not about to say they went against their word either.
That's not just his opinion.
I'm not going to pretend I know what your role as community ambassador entails, but taking our concerns and trying to sweep them under a rug of twisted double speak? Especially about something being broken since it was introduced? " Haven't got there"?
Really?
I think Gralor's right. Doesn't sound much like you are a community ambassador so much as a company ambassador.
Nail, meet head...
It's not twisted double speak to take a statement in its literal sense. And it's not like she said there was no problem either.
I swear, it's like community ambassadors or class reps are never allowed to say anything.
I'll answer this with other quotes....The event doesn't depend on it. Even for those without regular groups can still group up in zone chat and port in manually.
They held their word. It's not 100% fixed, so the event doesn't require it. Kinda like how on the pts they are currently testing a new version of dungeon event that only requires killing the final boss. No dungeon finder.
You are playing semantics and ignoring context. It doesn't befit someone bearing the title community ambassador. What @ZOS_RichLambert said was
If you want to be pedantic, no event has ever required the Activity Finder. You didn't have to do Battlegrounds during Midyear Mayhem, you could very well just do Cyrodiil/Imperial City. Therefore, the quote above becomes nonsensical if you use your definition of "require". I believe ZOS as a company are many things, but I don't believe they are completely devoid of intelligence, so they must have meant that they wouldn't hold an event for which people heavily rely on Activity Finder until that tool had been fixed. This has not happened. They failed to do what they set out to do. Spinning this in any other way is disingenuous and aggravating for players affected by it.we will not hold another in-game event that requires the Activity Finder until we are 100% confident that the tool can support it. Stay tuned for details on that.
Then there's context. The Activity Finder has been broken for years. ZOS initially failed to acknowledge the problem, then said they had "thought it had been fixed" when that was clearly not the case in a case of what I can't really qualify as anything other than lying, given the abundance of reports of ongoing issues. Months ago Gina posted that ZOS had plans to ramp up communication - we have seen nothing so far. @ZOS_RichLambert told us to stay tuned for updates - there have been none. The PC/EU server has been buckling under pressure and underwent extended maintenance for what we thought were fixes - nothing seems to have been fixed. In this context, I think you should really be more tactful when you intervene in the forums signing as Community Ambassador. I doubt many people in the community who are affected by these issues feel represented by your post.
Wasn't Rich's post written as a follow-up to the Undaunted event where we'd receive boxes as a reward for our random daily (which does require the use of the dungeon finder)?
From this context @MissBizz 's definition actually seems more accurate to me.
You only need the group finder for the mystery reward box, not for the event tickets, which came from killing the last boss in a dungeon, with or without group finder. So strictly speaking, the tool is never absolutely required. Yet many people rely on it for all group dungeons and battlegrounds.
Even conceding that they kept their word, what does it say about the game that the tool isn't fixed and we haven't received any updates?The event doesn't depend on it. Even for those without regular groups can still group up in zone chat and port in manually.
They held their word. It's not 100% fixed, so the event doesn't require it. Kinda like how on the pts they are currently testing a new version of dungeon event that only requires killing the final boss. No dungeon finder.
This is just twisting words, and I can't believe you actually wrote that. While it is informative, it's sleazy as hell.
A majority of people make use of the dungeon finder to get into dungeons. It is the primary tool to get into dungeons, and if there is an event that requires people to complete dungeons, that playerbase will naturally make use of that tool to get into groups with people so that they can complete the dungeons.
It's like saying: "We have an event where you have to get to different floors in skyscrapers to complete it. Oh by the way, the elevators are all broken. Don't worry though, you can still complete it, as you can climb the stairs!".
This doesn't just effect the event, it also prevents people who want to do their random normal/veteran from doing so.The event doesn't depend on it. Even for those without regular groups can still group up in zone chat and port in manually.
They held their word. It's not 100% fixed, so the event doesn't require it. Kinda like how on the pts they are currently testing a new version of dungeon event that only requires killing the final boss. No dungeon finder.
Some Community Ambassadors would be more suited to bear the title of Company Ambassador instead.The event doesn't depend on it. Even for those without regular groups can still group up in zone chat and port in manually.
They held their word. It's not 100% fixed, so the event doesn't require it. Kinda like how on the pts they are currently testing a new version of dungeon event that only requires killing the final boss. No dungeon finder.
You are playing semantics and ignoring context. It doesn't befit someone bearing the title community ambassador. What @ZOS_RichLambert said was
If you want to be pedantic, no event has ever required the Activity Finder. You didn't have to do Battlegrounds during Midyear Mayhem, you could very well just do Cyrodiil/Imperial City. Therefore, the quote above becomes nonsensical if you use your definition of "require". I believe ZOS as a company are many things, but I don't believe they are completely devoid of intelligence, so they must have meant that they wouldn't hold an event for which people heavily rely on Activity Finder until that tool had been fixed. This has not happened. They failed to do what they set out to do. Spinning this in any other way is disingenuous and aggravating for players affected by it.we will not hold another in-game event that requires the Activity Finder until we are 100% confident that the tool can support it. Stay tuned for details on that.
Then there's context. The Activity Finder has been broken for years. ZOS initially failed to acknowledge the problem, then said they had "thought it had been fixed" when that was clearly not the case in a case of what I can't really qualify as anything other than lying, given the abundance of reports of ongoing issues. Months ago Gina posted that ZOS had plans to ramp up communication - we have seen nothing so far. @ZOS_RichLambert told us to stay tuned for updates - there have been none. The PC/EU server has been buckling under pressure and underwent extended maintenance for what we thought were fixes - nothing seems to have been fixed. In this context, I think you should really be more tactful when you intervene in the forums signing as Community Ambassador. I doubt many people in the community who are affected by these issues feel represented by your post.
Repeating something doesn't make it true though. Her point was that ZOS technically did keep their word on not having any more event that requires the group finder.
Show me how the current event requires (as in no other alternatives) the group finder and I will concede that you are correct.
If you can't then I would suggest you direct you're frustration to the actual culprit (ZOS) and not to the person who tried to explain to you how ZOS was looking at the issue.And we wonder why ZOS don’t bother to comment on the forums.
Someone tries to provide some accurate clarification and all they get is abuse.
Just because YOU don’t like the facts, doesn’t make them any less true. And have the maturity to recognise that the messenger is not the message.
Yes, group finder is still broken. No, it’s not required for any part of this week’s event.
Knowing that it doesn’t work and know that they’ve said they won’t use it for an event until it’s fixed is probably the reason why ZOS have arranged for the boxes to be given out by quest givers.
"Technically" the group finder is never needed to run dungeons....so by your logic, "technically" the group finder will never be fixed.
Semantics. Since when does semantics count as "clear information"?
And abuse? How quickly that buzz word is thrown around.
Again, I won't pretend I know what exactly a community ambassador is supposed to do. If it's to tow some company line and feed the community bs corporate round about speak, or only give positive feedback, then bang up job. Well done.
If it's to hear concerns of the community and speak on our behalf about issues we may face in a understanding "I feel your concern and will do my best to pass it along" manner, or "We are on your side" type of answer..clearly a fail.
Point blank, a community ambassador who slightly acknowledged a issue that's clearly broken and known about for years, takes the side of the company and gives the same "Well, technically...." sleazy non-answer the company gives. It's the "They held thier word" answer that's rubbing me, and perhaps other people, the wrong way. They did not hold thier word, they worked around thier word, and instead of a clear yes or no, we got "technical" muddy waters. And shes defending that.
Technically correct or not, the answer and subsequent follow up sounds unconcerned, while that isn't how most of the community shes supposedly an ambassador to, clearly doesn't feel the same.
And as a member of the community, I have every right to say her dismissive attitude doesn't represent me, or the people I quoted.
That's not "abuse"...that's the facts. Something you just blamed me of not wanting to see.
P.S. Battlegrounds absolutely do require group finder, event or not.
Broken.
And if your answer is you don't care about battlegrounds, don't come speaking to me about "technically" being right about anything.
Getting broken things fixed isn't helped by that complacent attitude.
"Technically" Zos said they would be better at communicating if we are giving "technical" answers as fact. Where's the white knight defense of that statement?
Edit for spellingEdited by Kel on April 28, 2019 10:03AM4 -
LiraTaurwen✭✭✭✭✭Got fed up with this ***... seems it has been like this since ever too lol must be really difficult to fix then. Maybe don't fix it then just create a new system?
The greatest question in the universe for me right now is why this company seems unable to fix their server lag and bugs when they have one of the most popular mmos of the moment. Can't be because they have no funds... so what can it be???1 -
oxygen_thief✭✭✭✭✭
✭LiraTaurwen wrote: »Can't be because they have no funds... so what can it be???
they dont need to. people pay for the bag and cosmetics. its enough for them. managers can post bla bla bla here to let some steam off but zos never will fix it. everybody knows it but dont want to accept.1 -
theyancey✭✭✭✭✭
✭I have lost 3 days of my life waiting for a random normal dungeon. DPS on NA/PC. Not. One. Single. Invite.1 -
tyggerbob✭✭✭✭It's not just getting into the dungeons, either. As an aside, some us use that XP bonus you get from the random queue while you're leveling characters, especially in the last few levels. I did some math last night and with the cake and XP scroll I was using, not being able to use the group finder cost me almost 200,000 experience points on four dungeon runs.0 -
Ogou✭✭✭✭✭The event doesn't depend on it. Even for those without regular groups can still group up in zone chat and port in manually.
They held their word. It's not 100% fixed, so the event doesn't require it. Kinda like how on the pts they are currently testing a new version of dungeon event that only requires killing the final boss. No dungeon finder.
Some Community Ambassadors would be more suited to bear the title of Company Ambassador instead.
Maybe that's your opinion, but I'm reading what Rich wrote as it's written. Do I wish they would actually *fix* the dungeon finder completely, so it would work under heavy load? Absolutely. It would be fantastic! Unfortunately they haven't got there, but I'm not about to say they went against their word either.
That's not just his opinion.
I'm not going to pretend I know what your role as community ambassador entails, but taking our concerns and trying to sweep them under a rug of twisted double speak? Especially about something being broken since it was introduced? " Haven't got there"?
Really?
I think Gralor's right. Doesn't sound much like you are a community ambassador so much as a company ambassador.
Nail, meet head...
It's not twisted double speak to take a statement in its literal sense. And it's not like she said there was no problem either.
I swear, it's like community ambassadors or class reps are never allowed to say anything.
I'll answer this with other quotes....The event doesn't depend on it. Even for those without regular groups can still group up in zone chat and port in manually.
They held their word. It's not 100% fixed, so the event doesn't require it. Kinda like how on the pts they are currently testing a new version of dungeon event that only requires killing the final boss. No dungeon finder.
You are playing semantics and ignoring context. It doesn't befit someone bearing the title community ambassador. What @ZOS_RichLambert said was
If you want to be pedantic, no event has ever required the Activity Finder. You didn't have to do Battlegrounds during Midyear Mayhem, you could very well just do Cyrodiil/Imperial City. Therefore, the quote above becomes nonsensical if you use your definition of "require". I believe ZOS as a company are many things, but I don't believe they are completely devoid of intelligence, so they must have meant that they wouldn't hold an event for which people heavily rely on Activity Finder until that tool had been fixed. This has not happened. They failed to do what they set out to do. Spinning this in any other way is disingenuous and aggravating for players affected by it.we will not hold another in-game event that requires the Activity Finder until we are 100% confident that the tool can support it. Stay tuned for details on that.
Then there's context. The Activity Finder has been broken for years. ZOS initially failed to acknowledge the problem, then said they had "thought it had been fixed" when that was clearly not the case in a case of what I can't really qualify as anything other than lying, given the abundance of reports of ongoing issues. Months ago Gina posted that ZOS had plans to ramp up communication - we have seen nothing so far. @ZOS_RichLambert told us to stay tuned for updates - there have been none. The PC/EU server has been buckling under pressure and underwent extended maintenance for what we thought were fixes - nothing seems to have been fixed. In this context, I think you should really be more tactful when you intervene in the forums signing as Community Ambassador. I doubt many people in the community who are affected by these issues feel represented by your post.
Wasn't Rich's post written as a follow-up to the Undaunted event where we'd receive boxes as a reward for our random daily (which does require the use of the dungeon finder)?
From this context @MissBizz 's definition actually seems more accurate to me.
You only need the group finder for the mystery reward box, not for the event tickets, which came from killing the last boss in a dungeon, with or without group finder. So strictly speaking, the tool is never absolutely required. Yet many people rely on it for all group dungeons and battlegrounds.
Even conceding that they kept their word, what does it say about the game that the tool isn't fixed and we haven't received any updates?The event doesn't depend on it. Even for those without regular groups can still group up in zone chat and port in manually.
They held their word. It's not 100% fixed, so the event doesn't require it. Kinda like how on the pts they are currently testing a new version of dungeon event that only requires killing the final boss. No dungeon finder.
This is just twisting words, and I can't believe you actually wrote that. While it is informative, it's sleazy as hell.
A majority of people make use of the dungeon finder to get into dungeons. It is the primary tool to get into dungeons, and if there is an event that requires people to complete dungeons, that playerbase will naturally make use of that tool to get into groups with people so that they can complete the dungeons.
It's like saying: "We have an event where you have to get to different floors in skyscrapers to complete it. Oh by the way, the elevators are all broken. Don't worry though, you can still complete it, as you can climb the stairs!".
This doesn't just effect the event, it also prevents people who want to do their random normal/veteran from doing so.The event doesn't depend on it. Even for those without regular groups can still group up in zone chat and port in manually.
They held their word. It's not 100% fixed, so the event doesn't require it. Kinda like how on the pts they are currently testing a new version of dungeon event that only requires killing the final boss. No dungeon finder.
Some Community Ambassadors would be more suited to bear the title of Company Ambassador instead.The event doesn't depend on it. Even for those without regular groups can still group up in zone chat and port in manually.
They held their word. It's not 100% fixed, so the event doesn't require it. Kinda like how on the pts they are currently testing a new version of dungeon event that only requires killing the final boss. No dungeon finder.
You are playing semantics and ignoring context. It doesn't befit someone bearing the title community ambassador. What @ZOS_RichLambert said was
If you want to be pedantic, no event has ever required the Activity Finder. You didn't have to do Battlegrounds during Midyear Mayhem, you could very well just do Cyrodiil/Imperial City. Therefore, the quote above becomes nonsensical if you use your definition of "require". I believe ZOS as a company are many things, but I don't believe they are completely devoid of intelligence, so they must have meant that they wouldn't hold an event for which people heavily rely on Activity Finder until that tool had been fixed. This has not happened. They failed to do what they set out to do. Spinning this in any other way is disingenuous and aggravating for players affected by it.we will not hold another in-game event that requires the Activity Finder until we are 100% confident that the tool can support it. Stay tuned for details on that.
Then there's context. The Activity Finder has been broken for years. ZOS initially failed to acknowledge the problem, then said they had "thought it had been fixed" when that was clearly not the case in a case of what I can't really qualify as anything other than lying, given the abundance of reports of ongoing issues. Months ago Gina posted that ZOS had plans to ramp up communication - we have seen nothing so far. @ZOS_RichLambert told us to stay tuned for updates - there have been none. The PC/EU server has been buckling under pressure and underwent extended maintenance for what we thought were fixes - nothing seems to have been fixed. In this context, I think you should really be more tactful when you intervene in the forums signing as Community Ambassador. I doubt many people in the community who are affected by these issues feel represented by your post.
Repeating something doesn't make it true though. Her point was that ZOS technically did keep their word on not having any more event that requires the group finder.
Show me how the current event requires (as in no other alternatives) the group finder and I will concede that you are correct.
If you can't then I would suggest you direct you're frustration to the actual culprit (ZOS) and not to the person who tried to explain to you how ZOS was looking at the issue.And we wonder why ZOS don’t bother to comment on the forums.
Someone tries to provide some accurate clarification and all they get is abuse.
Just because YOU don’t like the facts, doesn’t make them any less true. And have the maturity to recognise that the messenger is not the message.
Yes, group finder is still broken. No, it’s not required for any part of this week’s event.
Knowing that it doesn’t work and know that they’ve said they won’t use it for an event until it’s fixed is probably the reason why ZOS have arranged for the boxes to be given out by quest givers.
"Technically" the group finder is never needed to run dungeons....so by your logic, "technically" the group finder will never be fixed.
Semantics. Since when does semantics count as "clear information"?
And abuse? How quickly that buzz word is thrown around.
Again, I won't pretend I know what exactly a community ambassador is supposed to do. If it's to tow some company line and feed the community bs corporate round about speak, or only give positive feedback, then bang up job. Well done.
If it's to hear concerns of the community and speak on our behalf about issues we may face in a understanding "I feel your concern and will do my best to pass it along" manner, or "We are on your side" type of answer..clearly a fail.
Point blank, a community ambassador who slightly acknowledged a issue that's clearly broken and known about for years, takes the side of the company and gives the same "Well, technically...." sleazy non-answer the company gives. It's the "They held thier word" answer that's rubbing me, and perhaps other people, the wrong way. They did not hold thier word, they worked around thier word, and instead of a clear yes or no, we got "technical" muddy waters. And shes defending that.
Technically correct or not, the answer and subsequent follow up sounds unconcerned, while that isn't how most of the community shes supposedly an ambassador to, clearly doesn't feel the same.
And as a member of the community, I have every right to say her dismissive attitude doesn't represent me, or the people I quoted.
That's not "abuse"...that's the facts. Something you just blamed me of not wanting to see.
P.S. Battlegrounds absolutely do require group finder, event or not.
Broken.
And if your answer is you don't care about battlegrounds, don't come speaking to me about "technically" being right about anything.
Getting broken things fixed isn't helped by that complacent attitude.
"Technically" Zos said they would be better at communicating if we are giving "technical" answers as fact. Where's the white knight defense of that statement?
Edit for spelling
The Undaunted event last year required you to use the Group Finder in order to get the Mysterious Reward Box. Rich's post about not making any more event that requires the Group Finder was written as a follow-up to that fiasco. So yes, the group used to be necessary to get event rewards (which is what we were talking about).
Unconcerned? Dismissive attitude? Are you sure you're not reading too much into this? Show me where anyone said or even implied that the Group Finder is working as it should or that it shouldn't be fixed. Someone just explained to the OP why ZOS organized the event even though the Group Finder is still not fixed and because they also happened to be a community manager you started attacking them as if they were responsible for the Group Finder being in this state.
I ger that the Group Finder being broken os frustrating but what you're doing right now is not helping getting it fixed.0 -
daemonios✭✭✭✭✭
✭✭✭✭✭The event doesn't depend on it. Even for those without regular groups can still group up in zone chat and port in manually.
They held their word. It's not 100% fixed, so the event doesn't require it. Kinda like how on the pts they are currently testing a new version of dungeon event that only requires killing the final boss. No dungeon finder.
Some Community Ambassadors would be more suited to bear the title of Company Ambassador instead.
Maybe that's your opinion, but I'm reading what Rich wrote as it's written. Do I wish they would actually *fix* the dungeon finder completely, so it would work under heavy load? Absolutely. It would be fantastic! Unfortunately they haven't got there, but I'm not about to say they went against their word either.
That's not just his opinion.
I'm not going to pretend I know what your role as community ambassador entails, but taking our concerns and trying to sweep them under a rug of twisted double speak? Especially about something being broken since it was introduced? " Haven't got there"?
Really?
I think Gralor's right. Doesn't sound much like you are a community ambassador so much as a company ambassador.
Nail, meet head...
It's not twisted double speak to take a statement in its literal sense. And it's not like she said there was no problem either.
I swear, it's like community ambassadors or class reps are never allowed to say anything.
I'll answer this with other quotes....The event doesn't depend on it. Even for those without regular groups can still group up in zone chat and port in manually.
They held their word. It's not 100% fixed, so the event doesn't require it. Kinda like how on the pts they are currently testing a new version of dungeon event that only requires killing the final boss. No dungeon finder.
You are playing semantics and ignoring context. It doesn't befit someone bearing the title community ambassador. What @ZOS_RichLambert said was
If you want to be pedantic, no event has ever required the Activity Finder. You didn't have to do Battlegrounds during Midyear Mayhem, you could very well just do Cyrodiil/Imperial City. Therefore, the quote above becomes nonsensical if you use your definition of "require". I believe ZOS as a company are many things, but I don't believe they are completely devoid of intelligence, so they must have meant that they wouldn't hold an event for which people heavily rely on Activity Finder until that tool had been fixed. This has not happened. They failed to do what they set out to do. Spinning this in any other way is disingenuous and aggravating for players affected by it.we will not hold another in-game event that requires the Activity Finder until we are 100% confident that the tool can support it. Stay tuned for details on that.
Then there's context. The Activity Finder has been broken for years. ZOS initially failed to acknowledge the problem, then said they had "thought it had been fixed" when that was clearly not the case in a case of what I can't really qualify as anything other than lying, given the abundance of reports of ongoing issues. Months ago Gina posted that ZOS had plans to ramp up communication - we have seen nothing so far. @ZOS_RichLambert told us to stay tuned for updates - there have been none. The PC/EU server has been buckling under pressure and underwent extended maintenance for what we thought were fixes - nothing seems to have been fixed. In this context, I think you should really be more tactful when you intervene in the forums signing as Community Ambassador. I doubt many people in the community who are affected by these issues feel represented by your post.
Wasn't Rich's post written as a follow-up to the Undaunted event where we'd receive boxes as a reward for our random daily (which does require the use of the dungeon finder)?
From this context @MissBizz 's definition actually seems more accurate to me.
You only need the group finder for the mystery reward box, not for the event tickets, which came from killing the last boss in a dungeon, with or without group finder. So strictly speaking, the tool is never absolutely required. Yet many people rely on it for all group dungeons and battlegrounds.
Even conceding that they kept their word, what does it say about the game that the tool isn't fixed and we haven't received any updates?The event doesn't depend on it. Even for those without regular groups can still group up in zone chat and port in manually.
They held their word. It's not 100% fixed, so the event doesn't require it. Kinda like how on the pts they are currently testing a new version of dungeon event that only requires killing the final boss. No dungeon finder.
This is just twisting words, and I can't believe you actually wrote that. While it is informative, it's sleazy as hell.
A majority of people make use of the dungeon finder to get into dungeons. It is the primary tool to get into dungeons, and if there is an event that requires people to complete dungeons, that playerbase will naturally make use of that tool to get into groups with people so that they can complete the dungeons.
It's like saying: "We have an event where you have to get to different floors in skyscrapers to complete it. Oh by the way, the elevators are all broken. Don't worry though, you can still complete it, as you can climb the stairs!".
This doesn't just effect the event, it also prevents people who want to do their random normal/veteran from doing so.The event doesn't depend on it. Even for those without regular groups can still group up in zone chat and port in manually.
They held their word. It's not 100% fixed, so the event doesn't require it. Kinda like how on the pts they are currently testing a new version of dungeon event that only requires killing the final boss. No dungeon finder.
Some Community Ambassadors would be more suited to bear the title of Company Ambassador instead.The event doesn't depend on it. Even for those without regular groups can still group up in zone chat and port in manually.
They held their word. It's not 100% fixed, so the event doesn't require it. Kinda like how on the pts they are currently testing a new version of dungeon event that only requires killing the final boss. No dungeon finder.
You are playing semantics and ignoring context. It doesn't befit someone bearing the title community ambassador. What @ZOS_RichLambert said was
If you want to be pedantic, no event has ever required the Activity Finder. You didn't have to do Battlegrounds during Midyear Mayhem, you could very well just do Cyrodiil/Imperial City. Therefore, the quote above becomes nonsensical if you use your definition of "require". I believe ZOS as a company are many things, but I don't believe they are completely devoid of intelligence, so they must have meant that they wouldn't hold an event for which people heavily rely on Activity Finder until that tool had been fixed. This has not happened. They failed to do what they set out to do. Spinning this in any other way is disingenuous and aggravating for players affected by it.we will not hold another in-game event that requires the Activity Finder until we are 100% confident that the tool can support it. Stay tuned for details on that.
Then there's context. The Activity Finder has been broken for years. ZOS initially failed to acknowledge the problem, then said they had "thought it had been fixed" when that was clearly not the case in a case of what I can't really qualify as anything other than lying, given the abundance of reports of ongoing issues. Months ago Gina posted that ZOS had plans to ramp up communication - we have seen nothing so far. @ZOS_RichLambert told us to stay tuned for updates - there have been none. The PC/EU server has been buckling under pressure and underwent extended maintenance for what we thought were fixes - nothing seems to have been fixed. In this context, I think you should really be more tactful when you intervene in the forums signing as Community Ambassador. I doubt many people in the community who are affected by these issues feel represented by your post.
Repeating something doesn't make it true though. Her point was that ZOS technically did keep their word on not having any more event that requires the group finder.
Show me how the current event requires (as in no other alternatives) the group finder and I will concede that you are correct.
If you can't then I would suggest you direct you're frustration to the actual culprit (ZOS) and not to the person who tried to explain to you how ZOS was looking at the issue.And we wonder why ZOS don’t bother to comment on the forums.
Someone tries to provide some accurate clarification and all they get is abuse.
Just because YOU don’t like the facts, doesn’t make them any less true. And have the maturity to recognise that the messenger is not the message.
Yes, group finder is still broken. No, it’s not required for any part of this week’s event.
Knowing that it doesn’t work and know that they’ve said they won’t use it for an event until it’s fixed is probably the reason why ZOS have arranged for the boxes to be given out by quest givers.
"Technically" the group finder is never needed to run dungeons....so by your logic, "technically" the group finder will never be fixed.
Semantics. Since when does semantics count as "clear information"?
And abuse? How quickly that buzz word is thrown around.
Again, I won't pretend I know what exactly a community ambassador is supposed to do. If it's to tow some company line and feed the community bs corporate round about speak, or only give positive feedback, then bang up job. Well done.
If it's to hear concerns of the community and speak on our behalf about issues we may face in a understanding "I feel your concern and will do my best to pass it along" manner, or "We are on your side" type of answer..clearly a fail.
Point blank, a community ambassador who slightly acknowledged a issue that's clearly broken and known about for years, takes the side of the company and gives the same "Well, technically...." sleazy non-answer the company gives. It's the "They held thier word" answer that's rubbing me, and perhaps other people, the wrong way. They did not hold thier word, they worked around thier word, and instead of a clear yes or no, we got "technical" muddy waters. And shes defending that.
Technically correct or not, the answer and subsequent follow up sounds unconcerned, while that isn't how most of the community shes supposedly an ambassador to, clearly doesn't feel the same.
And as a member of the community, I have every right to say her dismissive attitude doesn't represent me, or the people I quoted.
That's not "abuse"...that's the facts. Something you just blamed me of not wanting to see.
P.S. Battlegrounds absolutely do require group finder, event or not.
Broken.
And if your answer is you don't care about battlegrounds, don't come speaking to me about "technically" being right about anything.
Getting broken things fixed isn't helped by that complacent attitude.
"Technically" Zos said they would be better at communicating if we are giving "technical" answers as fact. Where's the white knight defense of that statement?
Edit for spelling
The Undaunted event last year required you to use the Group Finder in order to get the Mysterious Reward Box. Rich's post about not making any more event that requires the Group Finder was written as a follow-up to that fiasco. So yes, the group used to be necessary to get event rewards (which is what we were talking about).
Unconcerned? Dismissive attitude? Are you sure you're not reading too much into this? Show me where anyone said or even implied that the Group Finder is working as it should or that it shouldn't be fixed. Someone just explained to the OP why ZOS organized the event even though the Group Finder is still not fixed and because they also happened to be a community manager you started attacking them as if they were responsible for the Group Finder being in this state.
I ger that the Group Finder being broken os frustrating but what you're doing right now is not helping getting it fixed.
I'll try to say this in a way even you can parse it.
Many. Players. Use. Activity. Finder. Exclusively. For. All. Group. Content.
The. Current. Event. Involves. Group. Content.
Consequently. Many. Players. Are. Unable. To. Participate. Due. To. Activity. Finder. Still. Being. Broken.
Saying the Activity Finder isn't required is making fun of people who are currently unable to take part. While "technically" true (and whenever "technically" and "true" come together you know you're entering BS country), it is not what players were led to believe, and it certainly is not what ZOS should deliver to paying customers.1 -
shaielzafine✭✭✭✭✭They are aware of the problem with dungeon queue finder and would also like to sell you some event tickets for IRL money. I don't even want to do any dungeons for this anniversary, it's still broken AF just like battlegrounds group finder was during PvP week.1
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Ogou✭✭✭✭✭The event doesn't depend on it. Even for those without regular groups can still group up in zone chat and port in manually.
They held their word. It's not 100% fixed, so the event doesn't require it. Kinda like how on the pts they are currently testing a new version of dungeon event that only requires killing the final boss. No dungeon finder.
Some Community Ambassadors would be more suited to bear the title of Company Ambassador instead.
Maybe that's your opinion, but I'm reading what Rich wrote as it's written. Do I wish they would actually *fix* the dungeon finder completely, so it would work under heavy load? Absolutely. It would be fantastic! Unfortunately they haven't got there, but I'm not about to say they went against their word either.
That's not just his opinion.
I'm not going to pretend I know what your role as community ambassador entails, but taking our concerns and trying to sweep them under a rug of twisted double speak? Especially about something being broken since it was introduced? " Haven't got there"?
Really?
I think Gralor's right. Doesn't sound much like you are a community ambassador so much as a company ambassador.
Nail, meet head...
It's not twisted double speak to take a statement in its literal sense. And it's not like she said there was no problem either.
I swear, it's like community ambassadors or class reps are never allowed to say anything.
I'll answer this with other quotes....The event doesn't depend on it. Even for those without regular groups can still group up in zone chat and port in manually.
They held their word. It's not 100% fixed, so the event doesn't require it. Kinda like how on the pts they are currently testing a new version of dungeon event that only requires killing the final boss. No dungeon finder.
You are playing semantics and ignoring context. It doesn't befit someone bearing the title community ambassador. What @ZOS_RichLambert said was
If you want to be pedantic, no event has ever required the Activity Finder. You didn't have to do Battlegrounds during Midyear Mayhem, you could very well just do Cyrodiil/Imperial City. Therefore, the quote above becomes nonsensical if you use your definition of "require". I believe ZOS as a company are many things, but I don't believe they are completely devoid of intelligence, so they must have meant that they wouldn't hold an event for which people heavily rely on Activity Finder until that tool had been fixed. This has not happened. They failed to do what they set out to do. Spinning this in any other way is disingenuous and aggravating for players affected by it.we will not hold another in-game event that requires the Activity Finder until we are 100% confident that the tool can support it. Stay tuned for details on that.
Then there's context. The Activity Finder has been broken for years. ZOS initially failed to acknowledge the problem, then said they had "thought it had been fixed" when that was clearly not the case in a case of what I can't really qualify as anything other than lying, given the abundance of reports of ongoing issues. Months ago Gina posted that ZOS had plans to ramp up communication - we have seen nothing so far. @ZOS_RichLambert told us to stay tuned for updates - there have been none. The PC/EU server has been buckling under pressure and underwent extended maintenance for what we thought were fixes - nothing seems to have been fixed. In this context, I think you should really be more tactful when you intervene in the forums signing as Community Ambassador. I doubt many people in the community who are affected by these issues feel represented by your post.
Wasn't Rich's post written as a follow-up to the Undaunted event where we'd receive boxes as a reward for our random daily (which does require the use of the dungeon finder)?
From this context @MissBizz 's definition actually seems more accurate to me.
You only need the group finder for the mystery reward box, not for the event tickets, which came from killing the last boss in a dungeon, with or without group finder. So strictly speaking, the tool is never absolutely required. Yet many people rely on it for all group dungeons and battlegrounds.
Even conceding that they kept their word, what does it say about the game that the tool isn't fixed and we haven't received any updates?The event doesn't depend on it. Even for those without regular groups can still group up in zone chat and port in manually.
They held their word. It's not 100% fixed, so the event doesn't require it. Kinda like how on the pts they are currently testing a new version of dungeon event that only requires killing the final boss. No dungeon finder.
This is just twisting words, and I can't believe you actually wrote that. While it is informative, it's sleazy as hell.
A majority of people make use of the dungeon finder to get into dungeons. It is the primary tool to get into dungeons, and if there is an event that requires people to complete dungeons, that playerbase will naturally make use of that tool to get into groups with people so that they can complete the dungeons.
It's like saying: "We have an event where you have to get to different floors in skyscrapers to complete it. Oh by the way, the elevators are all broken. Don't worry though, you can still complete it, as you can climb the stairs!".
This doesn't just effect the event, it also prevents people who want to do their random normal/veteran from doing so.The event doesn't depend on it. Even for those without regular groups can still group up in zone chat and port in manually.
They held their word. It's not 100% fixed, so the event doesn't require it. Kinda like how on the pts they are currently testing a new version of dungeon event that only requires killing the final boss. No dungeon finder.
Some Community Ambassadors would be more suited to bear the title of Company Ambassador instead.The event doesn't depend on it. Even for those without regular groups can still group up in zone chat and port in manually.
They held their word. It's not 100% fixed, so the event doesn't require it. Kinda like how on the pts they are currently testing a new version of dungeon event that only requires killing the final boss. No dungeon finder.
You are playing semantics and ignoring context. It doesn't befit someone bearing the title community ambassador. What @ZOS_RichLambert said was
If you want to be pedantic, no event has ever required the Activity Finder. You didn't have to do Battlegrounds during Midyear Mayhem, you could very well just do Cyrodiil/Imperial City. Therefore, the quote above becomes nonsensical if you use your definition of "require". I believe ZOS as a company are many things, but I don't believe they are completely devoid of intelligence, so they must have meant that they wouldn't hold an event for which people heavily rely on Activity Finder until that tool had been fixed. This has not happened. They failed to do what they set out to do. Spinning this in any other way is disingenuous and aggravating for players affected by it.we will not hold another in-game event that requires the Activity Finder until we are 100% confident that the tool can support it. Stay tuned for details on that.
Then there's context. The Activity Finder has been broken for years. ZOS initially failed to acknowledge the problem, then said they had "thought it had been fixed" when that was clearly not the case in a case of what I can't really qualify as anything other than lying, given the abundance of reports of ongoing issues. Months ago Gina posted that ZOS had plans to ramp up communication - we have seen nothing so far. @ZOS_RichLambert told us to stay tuned for updates - there have been none. The PC/EU server has been buckling under pressure and underwent extended maintenance for what we thought were fixes - nothing seems to have been fixed. In this context, I think you should really be more tactful when you intervene in the forums signing as Community Ambassador. I doubt many people in the community who are affected by these issues feel represented by your post.
Repeating something doesn't make it true though. Her point was that ZOS technically did keep their word on not having any more event that requires the group finder.
Show me how the current event requires (as in no other alternatives) the group finder and I will concede that you are correct.
If you can't then I would suggest you direct you're frustration to the actual culprit (ZOS) and not to the person who tried to explain to you how ZOS was looking at the issue.And we wonder why ZOS don’t bother to comment on the forums.
Someone tries to provide some accurate clarification and all they get is abuse.
Just because YOU don’t like the facts, doesn’t make them any less true. And have the maturity to recognise that the messenger is not the message.
Yes, group finder is still broken. No, it’s not required for any part of this week’s event.
Knowing that it doesn’t work and know that they’ve said they won’t use it for an event until it’s fixed is probably the reason why ZOS have arranged for the boxes to be given out by quest givers.
"Technically" the group finder is never needed to run dungeons....so by your logic, "technically" the group finder will never be fixed.
Semantics. Since when does semantics count as "clear information"?
And abuse? How quickly that buzz word is thrown around.
Again, I won't pretend I know what exactly a community ambassador is supposed to do. If it's to tow some company line and feed the community bs corporate round about speak, or only give positive feedback, then bang up job. Well done.
If it's to hear concerns of the community and speak on our behalf about issues we may face in a understanding "I feel your concern and will do my best to pass it along" manner, or "We are on your side" type of answer..clearly a fail.
Point blank, a community ambassador who slightly acknowledged a issue that's clearly broken and known about for years, takes the side of the company and gives the same "Well, technically...." sleazy non-answer the company gives. It's the "They held thier word" answer that's rubbing me, and perhaps other people, the wrong way. They did not hold thier word, they worked around thier word, and instead of a clear yes or no, we got "technical" muddy waters. And shes defending that.
Technically correct or not, the answer and subsequent follow up sounds unconcerned, while that isn't how most of the community shes supposedly an ambassador to, clearly doesn't feel the same.
And as a member of the community, I have every right to say her dismissive attitude doesn't represent me, or the people I quoted.
That's not "abuse"...that's the facts. Something you just blamed me of not wanting to see.
P.S. Battlegrounds absolutely do require group finder, event or not.
Broken.
And if your answer is you don't care about battlegrounds, don't come speaking to me about "technically" being right about anything.
Getting broken things fixed isn't helped by that complacent attitude.
"Technically" Zos said they would be better at communicating if we are giving "technical" answers as fact. Where's the white knight defense of that statement?
Edit for spelling
The Undaunted event last year required you to use the Group Finder in order to get the Mysterious Reward Box. Rich's post about not making any more event that requires the Group Finder was written as a follow-up to that fiasco. So yes, the group used to be necessary to get event rewards (which is what we were talking about).
Unconcerned? Dismissive attitude? Are you sure you're not reading too much into this? Show me where anyone said or even implied that the Group Finder is working as it should or that it shouldn't be fixed. Someone just explained to the OP why ZOS organized the event even though the Group Finder is still not fixed and because they also happened to be a community manager you started attacking them as if they were responsible for the Group Finder being in this state.
I ger that the Group Finder being broken os frustrating but what you're doing right now is not helping getting it fixed.
I'll try to say this in a way even you can parse it.
Many. Players. Use. Activity. Finder. Exclusively. For. All. Group. Content.
But they don't have to.The. Current. Event. Involves. Group. Content.
Consequently. Many. Players. Are. Unable. To. Participate. Due. To. Activity. Finder. Still. Being. Broken.
Because of restriction that they put on themselves.
Nope, it's just stating the truth. Is there a particular reason those people can't get a group from zone chat?Saying the Activity Finder isn't required is making fun of people who are currently unable to take part.While "technically" true (and whenever "technically" and "true" come together you know you're entering BS country), it is not what players were led to believe, and it certainly is not what ZOS should deliver to paying customers.
No one was led to believe anything. Rich's statement wasn't ambiguous or anything. You attached a meaning to the statement that wasn't there at all.
Should ZOS fix the Group Finder? Yes.
Is it sad that it stayed broken that long? Yes.
Can you still get the event rewards without the GF? Yes.
Are some people inconvenienced by the fact that the GF is broken? Yes.
Does that give you the right to berate someone for telling you you don't have to use the GF? Absolutely not.
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