Why i'm not getting any Event Tickets?

yRaven · April 2019

There's already 4 days that i do not get any, i just notice now when i was going to take a Luminous Indrik Feather that i had only 2 Tickets, even if a eat the cake everyday in-game

So i want to know what you're going to do to fix my problem

Harrdarrzarr · April 2019

just in case, it is the 2019 cake you use?

yRaven · April 2019

Yes, it's the only one i have

yRaven · April 2019

Everything was normal, i get one Luminous Indrik Feather before it start to not give me Tickets

ZOS_BillE · April 2019

@yRaven

You can open a ticket with customer support so they can investigate into why you are not getting event tickets. If you have any trouble doing so please let us know.

yRaven · April 2019

I did a ticket after this post, i just wanted to know if someone else was getting this. Or not getting in this case, i'm waiting a agent right now

NeeScrolls · April 2019

yRaven wrote: »

I did a ticket after this post, i just wanted to know if someone else was getting this. Or not getting in this case,

yep, just happened to me as well

*EDIT/UPDATE: See my latest post BELOW yep, sorry about that

yRaven · April 2019

I was suppose to had 10 Tickets by now, i was just going to buy another Luminous Indrik Fruit when i discover it

Vapirko · April 2019

There’s been some bugs with the cakes. Open a support ticket as they suggest. I had an issue where one of my toons couuldnt eat the cake at all. It would activate the cool down but no cake would appear. Had to relog to get it to work. But if you eat the cake and don’t see any tickets appear as loot then don’t wait days to try relogging or switching to a different toon to see if you can get it to work.

yRaven · April 2019

I tried with my second character didn't work either, maybe it was a Addon, i use Smarter Auto Loot, i will try tomorrow and see if i get, if i can get i will update this post

yRaven · April 2019

Confirmed today that was Smarter Auto Loot Addon that prevent me from getting the Tickets, and i understand it's was my fault, i will just get my Luminous Indrik on the next Event, someone can close this post if feel like

NeeScrolls · April 2019

yRaven wrote: »

Confirmed today that was Smarter Auto Loot Addon that prevent me from getting the Tickets,

okay so.... LOL /bonk self ... i just realized the reason why i wasn't getting the 'event tickets' was because....i'm a NEWB lol...ugh...i wasn't actually exiting out of the Collections window to CLICK (use) the CAKE

Go ahead, flame away at my stupidity!

I'll edit/delete my above earlier post. sheesh, sorry everyone!

yRaven · April 2019

NeeScrolls wrote: »

okay so.... LOL /bonk self ... i just realized the reason why i wasn't getting the 'event tickets' was because....i'm a NEWB lol...ugh...i wasn't actually exiting out of the Collections window to CLICK (use) the CAKE

Go ahead, flame away at my stupidity!

I'll edit/delete my above earlier post. sheesh, sorry everyone!

Put the Cake on Quickslot items, so you don't need to open Collections window