Edited by Nathriel on February 21, 2019 6:21PM
As the title says, I have forgotten the answer to my Security Question. I do have access to my account, but the problem is that in order to change my Account Info I need that.
I eventually found the Support page where I can find help on the issue and should be able to make a ticket: https://help.elderscrollsonline.com/app/incident
The problem is that when I click on Submit ticket, select my Platform (PC) and then select my issue, all it does is give me two blurps of text with suggestions but no way to make a ticket. Neither blurb is something I have much use of.
The second blurb does say I should use the form found at https://help.bethesda.net/app/account_recovery/p_id/eso
and choose the option "No longer have access / can't remember email on account.". The problem is that this option isn't listed on that form, so that's not an option either.
With those two blurbs being useless to me, I expected to find a button below that to create an actual ticket, but there's nothing there.
Am I doing something wrong? Is there any other way I can go about this?