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Who's not going to extend their subscription?

  • Tempiis
    Tempiis
    I have opened the proper ports,contacted my ISP, cleared the cache in the router adjusted my security settings(then just tried turning them off all together)the fact that people all over the world are having similar issues means this is a programming problem on zenimax's part lol we can all play every MMO on the market but yours!!! BUUTT the problem is ours ? Hhmm what did sherlock holmes state about the obvious ?
  • Sharee
    Sharee
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    Tempiis wrote: »
    at this point im starting to think its an account bug of some sort :( lol out of ideas

    That should be easy to check - have your son log at his place on his computer using your login details. If it starts crashing, it was an account bug.
  • SMW1980b14a_ESO
    SMW1980b14a_ESO
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    Audigy wrote: »
    The game is in a much better state than AOC, Warhammer or SWTOR were when they saw their release.

    Age of Conan had no content after level 30, Warhammer had a slight show due a bugged client that never got fixed and SWTOR was shipped without HD textures and a few weeks later they wiped all the char names too ...

    TESO has everything so you can play for many weeks, the graphics are great and it runs very smooth (at least it did before last patch on my rig).

    The problems with the retailers and ZO about codes, shipping etc. are unfortunate and a real shame. I am in contact with the customer service since Sunday and hopefully tomorrow when I log in my items are finally there. That said, I got fast replies and at least the last ticket seemed to indicate that help is on the way.

    If I will keep my sub? I don't know yet. I definitely want to, but a lot depends on the current situation about the pre order items and if a content patch will be announced.

    Why those two things?

    1. If they can solve the problem then it shows me they care. Its not even their fault, but they still try to help and this counts a lot in my books.

    2. Content patches usually show a direction for the game. I am not a hardcore raider anymore, so for me its important that stuff like a thieves guild, maybe new crafts or public group quest´s are also coming and not just raids for premades like at wow.

    I played SWTOR on day one and it was nearly flawless for me. Far ahead of the launch of ESO in every way. I didn't trip over broken quests and bad combat lag.

    Rift was pretty good too. Almost as much as SWTOR.

    The only thing worse about WoW at launch was the database bugs that made looting take forever at times, and it did have some down time.. But combining all 3 of those MMOs, none comes close to ESO with the number of broken quests, glitchy character skills, and combat lag.

    SWTOR didnt even have hi res textures when it launched. The game was so bad in the first 60 days they lost over 1 million paying customers. Almost the entire staff of Bioware pre swtor was fired over it. I think someone is either wearing rose colored glasses regarding swtor or making things up.

    I'm not one of the kiddies that obsess over graphics. And it was fixed, but doesn't relate to the discussion.

    And bad is relative, so you can't really use that as a reason. Some people like it more than others. In terms of overall preparation to be launched, it was far ahead of ESO in all ways. Less latency, less glitches, more responsive GMs, and hardly any broken quests that we ever ran in too. It had it's share of problems, but not those I'd directly say impacted the first month of launch.
    Edited by SMW1980b14a_ESO on April 8, 2014 9:34PM
    I know not with what weapons World War III will be fought, but World War IV will be fought with sticks and stones. -Albert Einstein
  • jamesharv2005ub17_ESO
    jamesharv2005ub17_ESO
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    lol you obviously never played swtor. Its still not better than ESO. The first month of launch was a unmitigated disaster for swtor. ESO launch was smooth as silk for 99% of people. You dont notice them because they are buys playing the game and not on the forums.
  • Tempiis
    Tempiis
    Another point that a few of you have made is the lack of communication on zenimax's part. A little communication would go a long way to easing the frustrations of a lot of people.
  • Sedalias_Hope
    Sedalias_Hope
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    Saerydoth wrote: »
    Absolutely continuing my subscription. I'm having a lot of fun so far.
    Interesting, this is probably one of the smoothest launches I've ever experienced in my 10+ years of playing MMO's. And yet I have never seen so many dissatisfied people complaining about bugs and such. People would like to claim that times have changed and they expect more, but realistically that's like expecting jet packs as a form of transportations because the combustion engine has been around for over 100 years.

    Lasting change is a slow gradual process, and the video game industry is no different. Could there have been things handled differently? Yes absolutely, but by no means is this game so borked or broken that its unplayable, nor is the balance so bad that everyone is band wagoning onto a certain class. As long as Zeni doesn't mess up I can only see this game getting better and better. They can have my $15 because the amount of fun I take away from this game far exceeds the cost of admittance.

    And this is very insightful and pretty much spot on. The people saying "times have changed, there should be 0 bugs and everything should be perfect on launch day" are about like "Back to the Future II had flying cars in 2015. Where's my flying car darnit?"
    Seriously, insightful? Naaaw I was there when WoW threw open their doors, They must have had 20+ GM's ON HAND IN GAME talking to people and solving problems in real time that could be solved. EQ same way... No launch is flawless, but the customer support is failing the game. There are quests that IF you can get EVERY SINGLE PERSON to leave the area, it will reset. You can spend hours trying to do what a GM could do in a second.
    I think the game has problems, but I think the poor community that complains about the people that complain about REAL issues are as bad or worse than any game I have ever been a part of. It is causing way more people to be "haters" because you are already frustrated with broken quests, do you really want to hear some uneducated person talking crap to you in zone because you ASK if a quest is still broken.
    Oh and as far as times have changing?.... When the two giant MMO's threw open their doors for business, 10 years ago... Your cellphone was just that, a phone and the average computer was running windows XP with a single core processor, with a SATA Drive that was around 100gigs and around 2k RAM and a graphics card that that MIGHT have had 128- 250 GIGS... Yea, times HAVE in fact changed. SO pull out your SMARTphone and post onto a forum, that you can sign into with Facebook and follow on Twitter, and tell me that we have not made advancments again.... Please....
  • Audigy
    Audigy
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    Audigy wrote: »
    The game is in a much better state than AOC, Warhammer or SWTOR were when they saw their release.

    Age of Conan had no content after level 30, Warhammer had a slight show due a bugged client that never got fixed and SWTOR was shipped without HD textures and a few weeks later they wiped all the char names too ...

    TESO has everything so you can play for many weeks, the graphics are great and it runs very smooth (at least it did before last patch on my rig).

    The problems with the retailers and ZO about codes, shipping etc. are unfortunate and a real shame. I am in contact with the customer service since Sunday and hopefully tomorrow when I log in my items are finally there. That said, I got fast replies and at least the last ticket seemed to indicate that help is on the way.

    If I will keep my sub? I don't know yet. I definitely want to, but a lot depends on the current situation about the pre order items and if a content patch will be announced.

    Why those two things?

    1. If they can solve the problem then it shows me they care. Its not even their fault, but they still try to help and this counts a lot in my books.

    2. Content patches usually show a direction for the game. I am not a hardcore raider anymore, so for me its important that stuff like a thieves guild, maybe new crafts or public group quest´s are also coming and not just raids for premades like at wow.

    I played SWTOR on day one and it was nearly flawless for me. Far ahead of the launch of ESO in every way. I didn't trip over broken quests and bad combat lag.

    Rift was pretty good too. Almost as much as SWTOR.

    The only thing worse about WoW at launch was the database bugs that made looting take forever at times, and it did have some down time.. But combining all 3 of those MMOs, none comes close to ESO with the number of broken quests, glitchy character skills, and combat lag.

    But SWTOR didn't ship with HD textures ;) I remember how angry people were about that. The game itself was ok, but they opened to many servers and then deleted the names of people because they closed the server, that was when I quit the game :dizzy_face:

    About wow, ya I remember that. Trying to loot and you were floating on your knees through the map :open_mouth:
  • Spiritreaver_ESO
    Spiritreaver_ESO
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    Allchix wrote: »
    Please: This is NOT a "don't hit the door on your way out" or "give me all your stuff" post. This is also not a hater post for people who want to permanently leave TESO.

    I am just honestly interested to hear from others, if they will extend their subscription at the current state of the game/service. Or if someone rather want to take a break and maybe come back in 3-6month when everything is settled?

    In my case, I really like this game, but probably won't subscribe at the current state. I rather wait another 3 month, until I can get a smooth gaming experience, and until Zenimax has shown its customers some respect (e.g. by talking to us)

    Thank you

    I plan to extend my sub, no question.

    I've been through bad MMO launches before and i have to say ZOS did a good job. Sure nothing is ever perfect, but they gave a very strong showing imo and i for one can only see them improving over time.

    Briefly-ish at the last paragraph, There are a few glitches that annoy me(falling through the world if i try and open a door before it is fully loaded sometimes is my #1), but all in all the game is fairly stable.

    Point that stick out to me:

    * I have yet to actually experience any lag(another pet peeve of mine) even in the hairiest of fights i Cyrodiil. People like to latch on to the most asinine things to rag on TESO about, but a lot choose to overlook this awesome point.

    * The progression of the content flows very well(between questing, leveling, crafting, etc.) if you let it develop naturally. Yeah, if your major goal is max level asap, you may not like that, but for ppl want to just enjoy stuff TESO's content layout is pretty cool.

    * ZOS has been very respectful and accomodating. A lot more than they have needed to be and keep up their side of the service provider/customer relationship. I don't know when it happened, but somewhere along the way respect, as it pertains to the aforementioned relationship, has come to mean essentially hand holding of the customer to the extreme. Its just ridiculous.


    So yeah, i'm gonna support TESO with my sub for as long as they take it. For the few points i listed and the tons of points i didn't. And most of all because of something i see MANY players have forgotten in all the fun of complaining and taking themselves way too seriously - the game is a frickin' blast!
  • SMW1980b14a_ESO
    SMW1980b14a_ESO
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    lol you obviously never played swtor. Its still not better than ESO. The first month of launch was a unmitigated disaster for swtor. ESO launch was smooth as silk for 99% of people. You dont notice them because they are buys playing the game and not on the forums.

    I played it for a few months. You don't know me, so you make yourself look foolish making assumptions you have no information about.

    I rarely got lag, the downtime was not bad, and there were very few broken quests or character skills.

    All of those problems I didn't see much of in SWTOR, I get in abundance in ESO. Therefore, worse a launch in my experience. It's simple.

    I know not with what weapons World War III will be fought, but World War IV will be fought with sticks and stones. -Albert Einstein
  • jamesharv2005ub17_ESO
    jamesharv2005ub17_ESO
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    Tempiis wrote: »
    Another point that a few of you have made is the lack of communication on zenimax's part. A little communication would go a long way to easing the frustrations of a lot of people.

    You know what would happen if they posted a "We are working on it." thread? Everyone would yell at them for not giving them new info. The game has been out 4 days can we cut them a little bit of a break?
  • Tempiis
    Tempiis
    lol you obviously never played swtor. Its still not better than ESO. The first month of launch was a unmitigated disaster for swtor. ESO launch was smooth as silk for 99% of people. You dont notice them because they are buys playing the game and not on the forums.
    I agree with you SWTOR is not better than ESO by a long shot buutt......the 1st 30 days of that game were much better than this. I did not drop every 5-20 mins with swtor nor did i just sit and watch a loading screen when i tried to pvp. Please keep things in the proper contrast.
    Edited by Tempiis on April 8, 2014 9:39PM
  • Woenprom
    Woenprom
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    Where is my poll ? :#
    " Multiplayer? M'aiq does not know this word. You wish others to help you in your quest? Coward! "
  • Shanna
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    I have a sort of admiration for those of you who are going to quit based on principles surrounding the (subjectively) crappy service. I'm angry as heck that I can't play since Sunday, but my addiction tendency won't let me stand on such values. That pit of anger and resentment will start fading as soon as that sweet login hits the bloodstream...as long as the bugs don't keep it from flowing.
    This is all part of the game.
  • jamesharv2005ub17_ESO
    jamesharv2005ub17_ESO
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    Tempiis wrote: »
    lol you obviously never played swtor. Its still not better than ESO. The first month of launch was a unmitigated disaster for swtor. ESO launch was smooth as silk for 99% of people. You dont notice them because they are buys playing the game and not on the forums.
    I agree with you SWTOR is not better than ESO by a long shot buutt......the 1st 30 days of that game were much better than this. I did not drop every 5-20 mins with swtor nor did i just sit and watch a loading screen when i tried to pvp. Please keep things in the proper contrast.

    I on the other hand was constantly getting kicked out of the game first month. I was a beta tester and I bought the $150 CE. I quit when it went f2p. People told them in beta the quests were bugged, pvp was bugged and numerous other things. For example the UI was horrible. You couldnt open three windows you could only open two. The UI was not configurable so you were stuck with it. So many issues.
  • zbcole
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    Tempiis wrote: »
    I have opened the proper ports,contacted my ISP, cleared the cache in the router adjusted my security settings(then just tried turning them off all together)the fact that people all over the world are having similar issues means this is a programming problem on zenimax's part lol we can all play every MMO on the market but yours!!! BUUTT the problem is ours ? Hhmm what did sherlock holmes state about the obvious ?
    You do realize that contacting your ISP does not mean the issue is not on your end in terms of connectivity issues, right?

    Your ISP is merely going to do a modem check to see if they can see you on their end and if so, they tell you their end is fine....When plenty of times it is not.

    If the issue was the code, it would not be discriminate in who it effected. Because it is discriminate lends itself to an environment issue. Virgin Online had an issue with it, and all communications they had to an eso server timed out on the same hop in a tracert. And that ISP said they had no issues as well.

    Funny how people are quick to give their ISP the benefit of the doubt with no knowledge in networking and in the same breath are sure the problem is within the game's code with no knowledge in development either.
    Edited by zbcole on April 8, 2014 9:44PM
  • Tempiis
    Tempiis
    Tempiis wrote: »
    Another point that a few of you have made is the lack of communication on zenimax's part. A little communication would go a long way to easing the frustrations of a lot of people.

    You know what would happen if they posted a "We are working on it." thread? Everyone would yell at them for not giving them new info. The game has been out 4 days can we cut them a little bit of a break?
    I am really trying to be understanding but you have to understand the bugs that are being experienced are the same that were reported 4 months ago.
  • darkkterror_ESO
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    lol you obviously never played swtor. Its still not better than ESO. The first month of launch was a unmitigated disaster for swtor. ESO launch was smooth as silk for 99% of people. You dont notice them because they are buys playing the game and not on the forums.

    ^ Obviously never played SWTOR. The servers were up, they didn't seem to have major issues with crashing (not saying ESO has), latency wasn't an issue, no infinite loading screens, and I don't recall any broken quests. SWTOR's initial launch was as smooth as smooth gets in terms of stability and playability.

    People left SWTOR because the end game content was lacking and not well balanced or it just didn't live up to the hype for them (and SWTOR had a total crap ton of hype behind it). I also heard that there were issues with PvP, particularly on Ilum, but I don't usually participate much in PvP.

    If people left SWTOR because of it's launch stability or playability then those people will forever be in search of an absolutely perfect MMO launch (something they are likely to never find).
  • Shanna
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    all jamesharv has done for several days now is troll the posts of people complaining, and post contrary, trollish, replies.
    This is all part of the game.
  • Tempiis
    Tempiis
    I truly believe that the game is awesome and i think most of you agree with that,but that is the crust of the issue we want to play just like the rest of you that dont have these issues :)
    Edited by Tempiis on April 8, 2014 9:46PM
  • jamesharv2005ub17_ESO
    jamesharv2005ub17_ESO
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    Tempiis wrote: »
    Tempiis wrote: »
    Another point that a few of you have made is the lack of communication on zenimax's part. A little communication would go a long way to easing the frustrations of a lot of people.

    You know what would happen if they posted a "We are working on it." thread? Everyone would yell at them for not giving them new info. The game has been out 4 days can we cut them a little bit of a break?
    I am really trying to be understanding but you have to understand the bugs that are being experienced are the same that were reported 4 months ago.

    You act like once a bug is reported they can immediately know exactly what causes AND how to fix it. Also your bug is not affecting everyone. In fact most are able to login and play just fine. Sometimes these kind of errors are hard to track down.
    Edited by jamesharv2005ub17_ESO on April 8, 2014 9:46PM
  • SMW1980b14a_ESO
    SMW1980b14a_ESO
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    Tempiis wrote: »
    lol you obviously never played swtor. Its still not better than ESO. The first month of launch was a unmitigated disaster for swtor. ESO launch was smooth as silk for 99% of people. You dont notice them because they are buys playing the game and not on the forums.
    I agree with you SWTOR is not better than ESO by a long shot buutt......the 1st 30 days of that game were much better than this. I did not drop every 5-20 mins with swtor nor did i just sit and watch a loading screen when i tried to pvp. Please keep things in the proper contrast.

    I on the other hand was constantly getting kicked out of the game first month. I was a beta tester and I bought the $150 CE. I quit when it went f2p. People told them in beta the quests were bugged, pvp was bugged and numerous other things. For example the UI was horrible. You couldnt open three windows you could only open two. The UI was not configurable so you were stuck with it. So many issues.

    I quit shortly after F2P when I logged in and saw that some complete and utter moron thought that extra skills bars on the UI was a luxury to be purchased in the game store and not a default feature.

    My 50 tank did NOT have enough room on the UI for all his abilities. Ludicrous. For me that made me lose all faith in their design priorities and common sense and I quit the game on the spot.

    I know not with what weapons World War III will be fought, but World War IV will be fought with sticks and stones. -Albert Einstein
  • SuperScrubby
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    Man so much anger. This is something that's changed throughout the times too. The amount of angry individuals that play games. Computers are relatively unchanged in the last 10 years. They still do the exact same functions just faster. So your example really is moot due to the fact that while it has progressed, by no means is it groundbreaking.

    However I will give you the smartphone, that was a big achievement. But how long did that take? The first cell phone was made in 1973 by Motorola. So something that took roughly 34 years isn't slow?

    Nobody ever said that things were stagnate, I surely didn't in my post. I said that change is not as fast as you think it is, especially not for meaningful change. The MMO genre has progressed since the early days of Ultima Online and EQ. But doesn't mean that we're at the point where things go smoothly especially due to expectations and an even larger audience. Games are more global now then they were back in the day. EQ and UO were played on dial up which a lot of countries didn't even have at the time. Now broadband internet is starting to become the commonplace allowing a higher penetration of online games.

    So to only remember portions of a launch and say that GM's fixed everything is just an inaccurate recollection of how something really happened. So you can continue to rage, get upset and make yourself look like an ass or you could calm down and actually try to use logic and reasoning in your rebuttals.
    Edited by SuperScrubby on April 8, 2014 9:49PM
  • raglau
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    They do not know that as they have not tried.

    And the onus is on the supplier to do this and take any flak that comes their way, that's part of being in business.
    Tempiis wrote: »
    Another point that a few of you have made is the lack of communication on zenimax's part. A little communication would go a long way to easing the frustrations of a lot of people.

    You know what would happen if they posted a "We are working on it." thread? Everyone would yell at them for not giving them new info. The game has been out 4 days can we cut them a little bit of a break?

  • felixgamingx1
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    70% of me wants to discontinue let's see how this month goes maybe the odds will even out.
  • Blank83
    Blank83
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    Well seein as I can't even set up a subscription right now because they haven't emailed me my code it is hard to say. It has been days since I filed a ticket and I still haven't heard back. At this rate I may end up taking a break from this for a month or so since that is probably how long it will take for me to get back to me on this.
  • Tempiis
    Tempiis
    zbcole wrote: »
    Tempiis wrote: »
    I have opened the proper ports,contacted my ISP, cleared the cache in the router adjusted my security settings(then just tried turning them off all together)the fact that people all over the world are having similar issues means this is a programming problem on zenimax's part lol we can all play every MMO on the market but yours!!! BUUTT the problem is ours ? Hhmm what did sherlock holmes state about the obvious ?
    You do realize that contacting your ISP does not mean the issue is not on your end in terms of connectivity issues, right?

    Your ISP is merely going to do a modem check to see if they can see you on their end and if so, they tell you their end is fine....When plenty of times it is not.

    If the issue was the code, it would not be discriminate in who it effected. Because it is discriminate lends itself to an environment issue. Virgin Online had an issue with it, and all communications they had to an eso server timed out on the same hop in a tracert. And that ISP said they had no issues as well.

    Funny how people are quick to give their ISP the benefit of the doubt with no knowledge in networking and in the same breath are sure the problem is within the game's code with no knowledge in development either.
    I completely agree with you :) but there are people all over the world having these connection issues, but have no trouble playing other MMO's that suggest to me that its still something zenimax has done differently with their game, and yes I did not just stop at the ISP but look at it from their end ( Well sir do you any other connection issues ? uhh no everything else is fine. hmm well sir we have checked your modem and opened up the requested ports perhaps the problem is on the other end. can we help you with anything else ? No but i still have this problem. thank you for using (fill in ISP) Phone hangs up.......................
    Edited by Tempiis on April 8, 2014 9:55PM
  • SMW1980b14a_ESO
    SMW1980b14a_ESO
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    Tempiis wrote: »
    I truly believe that the game is awesome and i think most of you agree with that,but that is the crust of the issue we want to play just like the rest of you that dont have these issues :)

    I really want to like the game that much. You have no idea how badly I want this game to succeed. Not only so there is another strong MMO on the market, but as a current WoW player, I believe Blizzard has become grossly complacent and lazy and needs a strong competitor to repeatedly kick them in the balls to wake them up.

    And when we run into the 4th or 5th completely broken quest, which I heard there had been problems with for months, it really grinds my gears something fierce. That means they know it's a problem, but don't consider it important enough to fix in nearly half a year. Broken quests and character skills need far more attention than they are getting.

    I contacted a GM about a class ability that is so bugged I can't even use it, and they don't answer, even after days.

    I play with my girlfriend and there are times where an hour goes by where we can't play together because they decided that so many guild/main story quests JUST HAVE TO BE PLAYED SOLO. For an MMO to force you to play solo for so many of the quests, it's just screams bad design.

    But, here I hold out faith, hoping for the best. But it's dubious at best, my girlfriend at present plans to cancel and only play WoW if there aren't significant improvements very soon.


    So many problems, and so many of them the dumbest kinds of problems to be having.

    I know not with what weapons World War III will be fought, but World War IV will be fought with sticks and stones. -Albert Einstein
  • jamesharv2005ub17_ESO
    jamesharv2005ub17_ESO
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    Blank83 wrote: »
    Well seein as I can't even set up a subscription right now because they haven't emailed me my code it is hard to say. It has been days since I filed a ticket and I still haven't heard back. At this rate I may end up taking a break from this for a month or so since that is probably how long it will take for me to get back to me on this.

    When you say "they" havent sent you a code. What code the game code you need to setup an account? also who is they? I had someone yesterday waiting on gamestop to email them a code. They had been locked out two days. Come to find out they dont email codes. The code had been in her download locker the entire time.
  • epoling
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    I happily signed up for a six-month sub Saturday evening. This is the best MMO launch I have been part of or heard about. And let's not forget that game forums are always filled with people who will never be happy or admit that things aren't as bad as they want to believe. The game itself is full of happy folks busy playing. Back to playing. *smile*
  • Tempiis
    Tempiis
    Tempiis wrote: »
    Tempiis wrote: »
    Another point that a few of you have made is the lack of communication on zenimax's part. A little communication would go a long way to easing the frustrations of a lot of people.

    You know what would happen if they posted a "We are working on it." thread? Everyone would yell at them for not giving them new info. The game has been out 4 days can we cut them a little bit of a break?
    I am really trying to be understanding but you have to understand the bugs that are being experienced are the same that were reported 4 months ago.

    You act like once a bug is reported they can immediately know exactly what causes AND how to fix it. Also your bug is not affecting everyone. In fact most are able to login and play just fine. Sometimes these kind of errors are hard to track down.
    James I get that i really do but alot of us reported these same bugs 4 months ago now common sense tells me that perhaps there was not enough of us with this issue back then for them to take it seriously but multiply the player base by 100x and now it is a problem a 4 MONTH old problem. Not trying to argue with you but 4 months is a lot of time in this industry

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