If they do not address the unknown error drops to login screen i will not play after the 1st 30 days.

It is a fun game and is worth the money. It's sad that it was rushed and as a result we are stuck with most of these problems as 80% of them could have been fixed had the did longer/ open testing. 5% Is account issues whether it be billing or other payment issues. Another 5% might be issues with installing/ launching the game. The remaining 10% is confusion between the resellers about how many game codes there are/ not having product delivered before launch. Despite all that it isn't the worst launch I have seen. (ffxiv comes to mind, a game so bad that they refused to charge anyone several months after release before scraping it and pretty much making the exact same game. They focused more on crafting than actual gameplay.)

I've activated my sub for 3 months. It's not a lot of money.
But I'm not sure if I'll keep playing. The game isn't as well-crafted as I had hoped. The graphics and animation are poor and the quest structures unsophisticated.

I had hopes for the PvP but my experience so far is of massive faction imbalance, which makes it predictable and uninteresting.

There is enormous potential but I'm not sure the will is there to make it a game worth playing. I fear that it will just be a method of milking the franchise for cash - a sort of virtual asset stripping operation.

I renewed my subscription happly. I have had bugged quest, I have seen them fixed in a matter of days; beside there is always so much to do, I just leave it and plan to come back after a few days. I have had one major issue that kept me out of the game for a day which was really frustrating but other players were able to help me out. I guess I just expect different things for online games as the scope is amazing. The few difficulties are worth tolerating to enjoy the game experience of ESO. But I am relatively new to online games. My first and only other online game was Ghost Recon Online.

squicker wrote: »

The game is fantastic and I don't begrudge the initial cost or an ongoing sub. In fact, I was going to sub for 6 months right off the bat but there are a few customer services practises that are not right.

I am going to play the game for my free month, monitor the forums, monitor how well Zenimax seem to be getting their house in order and then decide what to do when my free month runs out.

I've advised my friends to not subscribe but to hold on so I can let them know how this month works out.

Awesome game, the developers should be proud of their creation here. But customer support should not be proud, as they are letting down both the artists who made this thing, and Bethesda who entrusted support of their valuable franchise to them. And they are clearly letting down a lot of customers.

Couldn't have said it better.

Dont know, right now my retailer still dont have received the standard edition of the game, and its the same to all retailers in Portugal witch is a 1st time i know something like this happens around here. My initial excitment is now gone... So we will see. When the 30 days end if things dont get a bit more sunny in Tamriel i will probably not pay for another month.

Interesting, this is probably one of the smoothest launches I've ever experienced in my 10+ years of playing MMO's. And yet I have never seen so many dissatisfied people complaining about bugs and such. People would like to claim that times have changed and they expect more, but realistically that's like expecting jet packs as a form of transportations because the combustion engine has been around for over 100 years.

Lasting change is a slow gradual process, and the video game industry is no different. Could there have been things handled differently? Yes absolutely, but by no means is this game so borked or broken that its unplayable, nor is the balance so bad that everyone is band wagoning onto a certain class. As long as Zeni doesn't mess up I can only see this game getting better and better. They can have my $15 because the amount of fun I take away from this game far exceeds the cost of admittance.

I plan to, going for the 3 months that should be long enough.

Absolutely continuing my subscription. I'm having a lot of fun so far.

SuperScrubby wrote: »

Interesting, this is probably one of the smoothest launches I've ever experienced in my 10+ years of playing MMO's. And yet I have never seen so many dissatisfied people complaining about bugs and such. People would like to claim that times have changed and they expect more, but realistically that's like expecting jet packs as a form of transportations because the combustion engine has been around for over 100 years.

Lasting change is a slow gradual process, and the video game industry is no different. Could there have been things handled differently? Yes absolutely, but by no means is this game so borked or broken that its unplayable, nor is the balance so bad that everyone is band wagoning onto a certain class. As long as Zeni doesn't mess up I can only see this game getting better and better. They can have my $15 because the amount of fun I take away from this game far exceeds the cost of admittance.

And this is very insightful and pretty much spot on. The people saying "times have changed, there should be 0 bugs and everything should be perfect on launch day" are about like "Back to the Future II had flying cars in 2015. Where's my flying car darnit?"

So far I am not extending my subscription because I have been facing random daily bugs from login issues, lag spikes, infinite loading screens which end up with an unknown error.

I know that any new game would have the same bugs, and sometimes worse, but ESO Support are not trying to help us at all, they never admit they got bugs or give us a timeframe for it to be fixed. It takes days and days before they reply on email, and phone support is now almost dead.

ESO so far is doing each and every maintenance in Europe prime times making the game inaccessible for hours, followed by random bugs after every patch which sometimes prevents us from accessing the game for few more hours, yet they are not compensating us with any free in-game rewards, or game time.

Again I am not saying ESO should have been bug free, although it was almost bug free during the Beta. All I am asking for is a little compensation because I believe I should not be charged for bugs!

kickamyassa_ESO wrote: »

80% of them could have been fixed had the did longer/ open testing.

Indeed. Many of the issues I have today are the same ones I had during beta testing. Work quickly ZOS, people will be patient, but only for so long.

I love what the game could be if they gave a flying whatever about fixing bugs and communicating with their audience.

Every TES game I have played has begun bugged and become pure pleasure... but that has been based on a one time payment not a monthly fee...

They need to shape up and fix things or employ people who can because if progress blocking bugs carry on people will simply leave.

Well I think we have to show them how urgent this matter is and the only way these companies understand this is by hitting their bottom line (cash flow). I will stop playing as hard as that is to do ( i still love the game). But these problems existed in beta and we did our job and reported these unknown error drops so how... a week into launch are we still dealing with a 4 month old reported bug?

Subbing and happy to be doing so. I'm fortunate enough that I've had next to no bug issues and I love the game.

kewl wrote: »

kickamyassa_ESO wrote: »

80% of them could have been fixed had the did longer/ open testing.

Indeed. Many of the issues I have today are the same ones I had during beta testing. Work quickly ZOS, people will be patient, but only for so long.

Exactly !! and mine has worn out i just cant play anymore it's not worth logging on for 5mins then getting dropped