Maintenance for the week of February 23:
· [COMPLETE] NA megaservers for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] EU megaservers for maintenance – February 23, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
· [COMPLETE] ESO Store and Account System for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] NA megaservers for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] EU megaservers for maintenance – February 23, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
· [COMPLETE] ESO Store and Account System for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
ESO support i need help.
Silaf
✭✭✭✭✭
Sorry for using the forum section this way but i have no choice.
I can't enter the eso support section because when i insert my password after selecting the "submit tiket" i get a message "Login failed".
Password is correct and i can use it to login in the normal forum section. Tried using different computers but with no avail.
Thankyou for the attention and help.
I can't enter the eso support section because when i insert my password after selecting the "submit tiket" i get a message "Login failed".
Password is correct and i can use it to login in the normal forum section. Tried using different computers but with no avail.
Thankyou for the attention and help.
0
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reoskit✭✭✭✭✭
✭IIRC, the passwords are not synched for the 3 different areas:- account.elderscrollsonline.com (includes help/support)
- forums.elderscrollsonline.com
- game access
You may want to reset your account.elderscrollsonline password: https://account.elderscrollsonline.com/users/password_reset so you can request more assistance.1 -
theyancey✭✭✭✭✭
✭Reoskit's suggestions are good ones. I'll add that if you are in need of further help this is not the forum for it. You are much more likely to get an official answer if you post in this forum: https://forums.elderscrollsonline.com/en/categories/customer-support-general.0