Maintenance for the week of October 12:
• PC/Mac: NA and EU megaservers for maintenance – October 12, 6:00AM EDT (10:00 UTC) – 8:00AM EDT (12:00 UTC)
• Xbox One: NA and EU megaservers for maintenance – October 14, 6:00AM EDT (10:00 UTC) – 9:00AM EDT (13:00 UTC)
• PlayStation®4: NA and EU megaservers for maintenance – October 14, 6:00AM EDT (10:00 UTC) – 9:00AM EDT (13:00 UTC)
• PC/Mac: NA and EU megaservers for maintenance – October 12, 6:00AM EDT (10:00 UTC) – 8:00AM EDT (12:00 UTC)
• Xbox One: NA and EU megaservers for maintenance – October 14, 6:00AM EDT (10:00 UTC) – 9:00AM EDT (13:00 UTC)
• PlayStation®4: NA and EU megaservers for maintenance – October 14, 6:00AM EDT (10:00 UTC) – 9:00AM EDT (13:00 UTC)
The Markarth DLC and Update 28 base game patch are now available to test on the PTS! Read the full patch notes here: https://forums.elderscrollsonline.com/en/categories/pts/
ESO support i need help.
Silaf
✭✭✭
Sorry for using the forum section this way but i have no choice.
I can't enter the eso support section because when i insert my password after selecting the "submit tiket" i get a message "Login failed".
Password is correct and i can use it to login in the normal forum section. Tried using different computers but with no avail.
Thankyou for the attention and help.
I can't enter the eso support section because when i insert my password after selecting the "submit tiket" i get a message "Login failed".
Password is correct and i can use it to login in the normal forum section. Tried using different computers but with no avail.
Thankyou for the attention and help.
-
reoskit✭✭✭✭✭
✭IIRC, the passwords are not synched for the 3 different areas:- account.elderscrollsonline.com (includes help/support)
- forums.elderscrollsonline.com
- game access
You may want to reset your account.elderscrollsonline password: https://account.elderscrollsonline.com/users/password_reset so you can request more assistance. -
theyancey✭✭✭✭✭
✭Reoskit's suggestions are good ones. I'll add that if you are in need of further help this is not the forum for it. You are much more likely to get an official answer if you post in this forum: https://forums.elderscrollsonline.com/en/categories/customer-support-general.