ZOS_MichelleA wrote: »We've been investigating the situation, and have two different things we would like to ask you all to please try (if you haven't already).
Rebooting your computerResetting your internet connection
- Please turn your computer completely off, wait for a minute or so, and then turn it back on. If this doesn't work:
If these do not resolve this, please let us know here. Thank you for your patience!
- Unplug your ethernet wire (or disable your wireless connection if you are using wireless).
- Turn off your router and wait for 15 minutes.
- Turn your router back on.
- Plug the ethernet wire/turn on wireless.