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Crafting Helmet Removal - Losing Helmet from inventory! (3 times in a row.)
Nnaver
Soul Shriven
Hello,
Occasionally when I go into the crafting menu (where it removes your helmet) the game destroys my helmet completely. I also have a suspicion that it might be taking up it's own slot in my inventory, but it's invisible so I can't remove it (if it is there.)
I've lost my helm to this glitch 3 times at least, I've sent a bug report but not getting any response.
Can I please get some solutions / compensation?
Edited by Nnaver on April 8, 2014 10:13AM Occasionally when I go into the crafting menu (where it removes your helmet) the game destroys my helmet completely. I also have a suspicion that it might be taking up it's own slot in my inventory, but it's invisible so I can't remove it (if it is there.)
I've lost my helm to this glitch 3 times at least, I've sent a bug report but not getting any response.
Can I please get some solutions / compensation?
We have contacted our Customer support team to help you solve your issue.
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sonix2003b16_ESO✭✭✭I had the same problem. I did not write a bug report, but asked for help ingame (email). Support contacted me and told me that support will restore the helmet (this is still in progress).0 -
almsi✭Happened to me since beta. Sent bug reports then, i was hoping it was fixed. Seen it happen frequently on light armors. Haven't had the issue yet with a heavy helmet, if this helps in any way.0
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Halefire✭✭It's happened several times to my characters, .
It seems to happen when I'm wearing self crafted helm, and then I'll attempt to improve an item, if a that fails then bye bye helm. .
So lately I just remove the self crafted items when I attempt to do that action.
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That's so odd, I've been paying more attention when I craft lately and it no longer removes my helmet while crafting. I've never lost one either. Not sure what would cause this issue. It use to remove my helmet then I read these posts and paid more attention, now I always have my helmet on. Hmm"Every man dies, not every man really lives." ~ William Wallace
Be sure to check out my ESO music Vid and enjoy, more to come;
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Lundgreen1975Soul ShrivenIt happened to me too when I changed the settings to *hide helmet* as appearance... but when I changed it back so my helmet shows then no problem. It may be a coincidence but I lost it three times in a row too on the hidden helm settings and none otherwise0
