Maintenance for the week of October 6:
• [IN PROGRESS] ESO Store and Account System for maintenance – October 7, 6:00AM EDT (10:00 UTC) - 4:00PM EDT (20:00 UTC)
subtitles? U need to press eso symbol on chat and press settings and I think it's called npc chat or something like that, it's window where you can select what chats u want to see
On consoles I think u need to go through settings > commuication, if Im not wrong