Maintenance for the week of February 23:
· [COMPLETE] NA megaservers for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] EU megaservers for maintenance – February 23, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
· [COMPLETE] ESO Store and Account System for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] NA megaservers for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] EU megaservers for maintenance – February 23, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
· [COMPLETE] ESO Store and Account System for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
EU megaserver should go down for maintenance after midnight EU hour
teveze
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Why do they shut down EU megaserver in the afternoon hours ? ..another day passed and i couldnt log in 
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Mennox✭✭As posted several times, the reasoning it was brought down during the afternoon is due to the EU server currently hosted in the US...once they move to the EU based server, you may likely see a change in maintenance times - seriously, one patch downtime (which is not even during prime time) and people are not happyTo make no mistakes is not in the power of man; but from their errors and mistakes the wise and good learn wisdom for the future.0 -
SilverWF✭✭✭✭✭
✭They need to return this morning game version to let people normally play this evening and start testing this patch harder before release.
I can live with some bugged low-lvl quest 1-2 days more and I'm sure - not only me- PC EU. Ebonheart Pact. CP 1k+
- YouTube: All ESO disguises (2014)
- EU players are humans too! We want our maintenances in the least pop time (at deep night) and not lasted for several hours!
- Animation canceR - is true PvP cancer! When you can't see which actions your opponent do - you can't react properly on them!
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As posted several times, the reasoning it was brought down during the afternoon is due to the EU server currently hosted in the US...once they move to the EU based server, you may likely see a change in maintenance times - seriously, one patch downtime (which is not even during prime time) and people are not happy
Do you have a link to an official post that confirms the EU server is being hosted in the US?How can you soar with eagles.....when you work with turkeys?0 -
Mennox✭✭Taken from the ESO supprt page
https://help.elderscrollsonline.com/app/answers/detail/a_id/6422/kw/megaserver/session/L3RpbWUvMTM5NjkwMTI5Mi9zaWQvVkcxSTZkUmw=To make no mistakes is not in the power of man; but from their errors and mistakes the wise and good learn wisdom for the future.0 -
Ticare✭✭As posted several times, the reasoning it was brought down during the afternoon is due to the EU server currently hosted in the US...once they move to the EU based server, you may likely see a change in maintenance times - seriously, one patch downtime (which is not even during prime time) and people are not happy
What do you mean not even during prime time? The server went down 5pm for most of the EU. It's now 10pm and people are still not able to play
Edited by Ticare on April 7, 2014 8:09PM0 -
makkon✭✭✭agree. why patching in euro prime time?
need to do it in the right times (not only while NA is sleeping/working)
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Chanz✭✭Even if it is hosted in the US, the maintenance can be done few hours earlier for the EU megaserver. I don't see one reason why they shouldn't separate the timings.0 -
Well....hopefully when things have calmed down, they'll be able to move to "regular" scheduled maintenance times that are better in line with each continent (i.e. noon-ish or even during the night), like other MMO's.How can you soar with eagles.....when you work with turkeys?0
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dysphorya✭✭✭
Oof. That's not good. My company is global and has safe harbor agreements in place to host most of our other markets' servers in NA, too. But our NA staff are aware of standard maintenance windows and don't bring down EU servers until 6:00 pm ET or later. The servers being based in NA isn't enough reason to schedule routine, non-emergency maintenance in the afternoon US time.
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Allumis✭✭✭The need to start doing EU maintenance at 9am EST (14:00 GMT) so that they have a four hour window before EU prime play time begins right now it feels like they wait till 1pm EST (18:00 GMT) to do anything meaning the entire EU realm is unavailable all evening right during our prime playing time!0
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Mennox✭✭Considering the EU consists of various nationalities and time zones, GMT is more commonly used in a many number of things (including server downtime) - considering 2:30pm GMT (yes, it is 3:30pm in UK due to BST) is not prime time, and they may have looked statistically and decided that this would be the more suitable time (due to the several hour downtime required to release patch) - as they already said themselves, delaying it any longer would affect more people as it would then hit peak times.
As for it being 10pm (currently 9pm in UK) and users still not able to play - that is something you cannot forecast as trying to implement something into the live infrastructure may cause other issues, which we have seen today.As posted several times, the reasoning it was brought down during the afternoon is due to the EU server currently hosted in the US...once they move to the EU based server, you may likely see a change in maintenance times - seriously, one patch downtime (which is not even during prime time) and people are not happy
What do you mean not even during prime time? The server went down 5pm for most of the EU. It's now 10pm and people are still not able to playTo make no mistakes is not in the power of man; but from their errors and mistakes the wise and good learn wisdom for the future.0 -
Mennox✭✭Unless there are technical restrictions that prevent them from moving the current maintenance do a more suitable slot whilst hosted in the US - however, we can only speculate on thisEven if it is hosted in the US, the maintenance can be done few hours earlier for the EU megaserver. I don't see one reason why they shouldn't separate the timings.
To make no mistakes is not in the power of man; but from their errors and mistakes the wise and good learn wisdom for the future.0 -
Mennox✭✭Also, here is the justification from Zenimax as to why they brought down the servers when they did for those that missed it:
The patch we're pushing out right now was planned for tomorrow, but it was ready today and will fix some of the issues people have been running into while playing. We understand that the time is not ideal for some, but we felt it was critical to get the fixes out now before it gets much later in Europe.To make no mistakes is not in the power of man; but from their errors and mistakes the wise and good learn wisdom for the future.0 -
teveze✭ZENIMAX: The patch we're pushing out right now was planned for tomorrow, but it was ready today and will fix some of the issues people have been running into while playing. We understand that the time is not ideal for some, but we felt it was critical to get the fixes out now before it gets much later in Europe
LOOL
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Perma stuck in PvP loading screen where I logged out, joy of joys. I even hear there is talk of bank accounts exploding... sad face 0
