Maintenance for the week of February 23:
· [COMPLETE] NA megaservers for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] EU megaservers for maintenance – February 23, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
· [COMPLETE] ESO Store and Account System for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] NA megaservers for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] EU megaservers for maintenance – February 23, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
· [COMPLETE] ESO Store and Account System for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Finally patched, but now requiring authorisation and no email being sent
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Mennox✭✭No email either, guess the large amount of login requests has caused a bottleneck on the server (no surprise there really) lol
What makes me laugh is those that "quit" or state "sub cancelled" over something every IT infrastructure goes through, whether new or old. Rather than moan about it, provide some structured criticism
To make no mistakes is not in the power of man; but from their errors and mistakes the wise and good learn wisdom for the future.1 -
Oevaag_Bur✭✭Same for me. Just hoping we don't need to wait for US maintenance to finish before these codes get sent out
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Juzz✭✭✭same here, and i just can't belive that beth and zeni just *** up the game at all, still tryin' to be TES fan, but it's worst launch with worst supportMake Skyrim great again.1 -
JacobdevlinSoul ShrivenSame here.... so frustrating can't just sign in on the same computer I have always used.0 -
ProtogonSoul ShrivenF** this security system. Every time when i connect to the internet i have a different IP adress. Thats why i must enter sec code every time. It is very anoying. Disable this system only for now , coz your mail service overloaded ,and we cant get our emails with code.Edited by Protogon on April 7, 2014 6:29PM0 -
LuclinAbbySoul ShrivenSame as the reset. This is a poor way to start off when asking for people to pay to play.0
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RalpGallandSoul ShrivenDarnit, no mail for me either.
Funny thing is, I've played beta, early access and launch without ever having this thing pop up. And I did not opt in for "extra security" like this, considering I'm playing from my own home, on my own personal computer... I have no need for "authorized" computer...
Yet, I'm now stranded, with no way to play, because your unneeded security system don't let me.0 -
ChamideSoul ShrivenOh my god, everything is just *** upped today. Poor developers must be crying their eyes out, haha.0
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schroed360✭✭✭Same here, sad really sad...sniff .European server by the way( can't find this thread on the french support).0 -
AshTal✭✭✭✭Same - odd they seem to be able to send me survays asking about customer service but not an E-mail with my new code.0 -
C'mon guys, if you implement a security system, make sur eit does work first -_- You just *** on your customers with this, and might pay for it later. The patch was already bad timed for EU players, but let's say it contained a critical hotfix; but this? Why now?
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Valerien✭✭✭Zenimax please take note this is not how things should be run.
You need to stop patching at peak time, thats the point of of an EU server. You then need to make sure it doesn't take an hour to let people know that you broke the log in server. Then when that goes up don't ask for an e-mail this will over load your system
I suggest a vanity pet or title to note this mistake and then stop doing maintenance in prime time it will cause you problems.1 -
robbojcb16_ESOSoul ShrivenSo having waited all day for my game card code to come and enable im now faced with another F###### code request this is getting tedious, cant be hard to have weeks grace on codes etc:(0
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bobk_ESOSoul ShrivenLOL, finally got an email access code and it does not work! It was probably the one that they queued 15 minutes ago so it has expired! (and yes, I tried typing it manually and copy/paste, so there is not a typo on my end).0
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Bunku✭No email either, guess the large amount of login requests has caused a bottleneck on the server (no surprise there really) lol
What makes me laugh is those that "quit" or state "sub cancelled" over something every IT infrastructure goes through, whether new or old. Rather than moan about it, provide some structured criticism
Like: Dont patch at 6pm and forward (my timezone) and ruin my afternoon. Patch in the night, every business which has IT infrastructure knows that patches go wrong in 50% of the time, so dont do them at prime time.
Also by not doing them prime time, you dont get your servers bottlenecked.
So yeah, common sense hello.1 -
Im_So_Tanked✭✭It took me half an hour to receive my code from first requesting one, if that helps anyone on a time scale.0
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snd_kainnrb19_ESOSoul Shrivenprobly due to the sheer amount of codes for all the accounts that are trying to login trying to squeeze through a tiny door... we all broke the machine trying to get a code
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Wow no they locked my account as i tried to enter the false code they sent me... jeez, no idea when i woill get it back.. Well subscription is cancelled.0
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draczeqeb17_ESOSoul ShrivenI don't rly mind this kind of security system, but it would be rly nice if the email actually came and preferably in the 10 minute expiration window 0
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Appren✭✭At first I was positive and thought "not a bad release", but now? I am withdrawing that thought, for sure.0
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Bunku✭snd_kainnrb19_ESO wrote: »probly due to the sheer amount of codes for all the accounts that are trying to login trying to squeeze through a tiny door... we all broke the machine trying to get a code
Well yeah, and they pretty much made us broke the machine putting out the patch in the afternoon of EU time. Thats what I call well planned patch.
Still gotta give props for the extended early access time yesterday, that went a long way in my books. Whoever made that decision gets a load of internet points.
Edited by Bunku on April 7, 2014 6:37PM0
