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Unstoppable Spinning Toon again

Romilly
Romilly
✭✭
So, this is back. Hasn't happen in a while. Macbook Pro Mid 2015.AMD Radeon R9 M370X 2048 MB

Have to quit the game. And with a 5 min login sequence, a huge pain in the rear. This bug has been around since the forced Mojave upgrade. Please fix.

Trigger condition was clicking on another toon, turning it a bit, then going to another toon.

W
  • ZOS_BillE
    ZOS_BillE
    mod
    The troubleshooting steps listed below can help resolve the camera spinning under MacOS Mojave.
    1. Open "System Preferences"
    2. Select "Security & Privacy"
    3. Select the "Privacy" tab
    4. Scroll down and select "Accessibility" on the left
    5. Unlock the menu to allow changes
    6. Either add or uncheck and recheck "ZeniMax Online Studios Launcher"

    For the best results, follow these steps after you've logged into character select. You may need to click into the game after checking the option before you lock the menu for the change to take effect.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • krismissee82
    krismissee82
    ✭✭✭
    @ZOS_BillE Are we going to have to do this every freaking time there is an update? Is there any kind of fix for this in the future instead of a workaround?
    Kaelindi - Stamblade
    Maelindi - Magblade
    Lindi - Magblade healer
    Lindi the Builder - Stamblade
    Lindi Stardust - Magplar
    PC NA
  • demerdecanswrath
    @ZoS_BillE if your developers don't understand the following you'll never have a good client on the Mac:

    Apple has user experience guidelines. They're not optional, they are mandatory. You want to expand your audience and take on competitors by investing on the Mac, but you haven't invested enough. No game should ask for Accessibility permissions, let alone force the players through a buried forum topic to manually allow them every time there's a patch.

    You're trying to do the factually impossible, which is to create a top-to-bottom cross-platform client. No.
    Platforms have core differences between them. You have to at least abide by them, or you'll never make the experience seamless enough so both Mac and Windows players experience the game fully, on their own respective platforms.

    The more you play by Apple's rules and guidelines, the more you'll gain out of your Mac efforts (just look at Bethesda's own TES Blades). It's a big shame to allow a game with such potential to go to waste on an ever-thriving ecosystem.
    Characters:
    • Arien Larethian (High Elf - Aldmeri Dominion)
    • Relus Demerdecan (Redguard - Daggerfall Covenant)
    • Elisia Bonaire (Breton - Daggerfall Covenant)

    Proudly playing and producing content on a 2018 Mac mini.
  • Callah
    Callah
    You Do Not need to exit the game to fix this known issue (it would be nice if it didn't happen but most likely will happen every time there is a client update)
    1. First step is to enter any static menu: character, inventory, crown store , etc
    2. Second Command M to go into a windowed mode
    3. Finally follow ZOS instructions above to re-register ESO in the System Preferences
    When you get back to the open game the spinning will be gone .... overall not a difficult issue to resolve nor should it receive such a condescending rebuke from Mac users ... we should be able to handle known minor issues without sounding like 5yo
  • krismissee82
    krismissee82
    ✭✭✭
    Callah wrote: »
    (it would be nice if it didn't happen but most likely will happen every time there is a client update)

    Here's the thing, it didn't use to happen every time there was an update.

    This started with Murkmire. A workaround is fine as a temporary solution, not a permanent one.
    Kaelindi - Stamblade
    Maelindi - Magblade
    Lindi - Magblade healer
    Lindi the Builder - Stamblade
    Lindi Stardust - Magplar
    PC NA
  • Wintergreen
    Wintergreen
    ✭✭✭✭
    Had to do this after today's patch. Anyone else?
    Mac/NA
  • Mainman99
    Mainman99
    ✭✭
    @Wintergreen
    Not on the first char but got the spinning char after first crash....
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