Dungeon Finder not working!!!

Eliahnus · November 2018

Played for 5 hours straight last evening, but was not able to get the dungeon finder to work, not even once, and not even on my healer or tank. Did FG1 solo though to get the tickets.
Very disappointing, especially since this weekend I will not be able to play.

Ekzorka · November 2018

Well, at least now when EU is quite empty the Dungeon Finder is working.

bzz86 · November 2018

Eliahnus wrote: »

Played for 5 hours straight last evening, but was not able to get the dungeon finder to work, not even once, and not even on my healer or tank. Did FG1 solo though to get the tickets.
Very disappointing, especially since this weekend I will not be able to play.

yeah - I feel you there.... I will probably play a quick one now and then nothing till monday afternoon ... ;/

Chickenstein · November 2018

Facefister wrote: »

ZOS_GinaBruno wrote: »

Oberstein wrote: »

Even with full group of 4 Dungeon finder won't working.

How is it not working? Are you queuing with a group of 4, and a dungeon just isn't popping?

Stop pretending that you don't know about the current state of the group finder.

This.

Not meaning to be rude, but this really adds insult to injury, so to speak. I mean, most of us were mentally preparing for this to happen as the group finder hasn't really been working since forever, and to be completely honest, I thought the ability to prehoard tickets was just implemented for situations like this. All fine and well and business as usual, sadly.

But ZOS seriously has a communications disaster happening if they pretend not to know what people are talking about. I give it to them that they perhaps just don't follow player complaints and might be unaware of group finder issues (although, seriously, this just means they don't play their own game). But since EXACTLY the same thing happened at last years event, they are really insulting their players base intelligence and memory by pretending to not know about it.

Ekzorka · November 2018

Chickenstein wrote: »

I mean, most of us were mentally preparing for this to happen

I also thought that login through Steam will be broken. Hope that it will not happening later.

Jaraal · November 2018

I queued as solo tank, got accepted within 10 seconds then the someone declined invitation message appeared in upper right of the screen. Then it said I was moved to the front of the queue. Accepted within seconds, same thing. Kept happening over and over again, 20-30 times in 5 minutes. In and out of each group, never leaving my location. Finally got ported into BC1 with a group of three. I said a couple of things, but was met with complete silence. So I ran up and started tanking stuff, they followed, we cleared the dungeon in a few minutes. I stood around and let them finish the quest dialogue... obviously somebody's first time. Then they all ported out, kicked me, and that was the end of it. Not a single word spoken, lol.

Got a Dreadhorn motif page and a treasure map.

AbyssDragon_2115 · November 2018

Its last four hours queue works fine on PC-EU. Less 10 min for DD, less 1 min tank/heal. Done with 7 chars, "someone decline" bug non appears. I'm afraid that closer to EU "prime time" we will got problem again.

blacksghost · November 2018

I have the solution for ZOS to all this customer dissatisfaction!!!

Don’t bother with events, like the truth, you just can’t handle them.

Azurya · November 2018

was Thursday evening firston NA-Server, to that time low populated, was able to finish a dungeon per dungeon finder in 30 minutes.

THEN, I switched to EU, not prime time but still masses of ppl around. First thing I noticed in chat from the guilds I am in, a widespread complaining from people trying for over 2 hours to get a dungeon done per groupfinder. I decided to give it a try with my healers...................
after almost 2 hours I gave up.

@ZOS_GinaBruno @ZOS_KaiSchober : why you put an event on the board where the experiences from earlier tries with the LFG-tool showed that it is NOT working??????????
I lost a day with my chars, it was frustrating and I am, to express it mildly, upset and very disappointed.
This is not the fine art the way to treat your customers.

Palidon · November 2018

blacksghost wrote: »

I have the solution for ZOS to all this customer dissatisfaction!!!

Don’t bother with events, like the truth, you just can’t handle them.

What is really sad is their comments in this thread (What were you doing when this happened and we are
investigating ). That shows they do not even play their own game.

TheHsN · November 2018

ZOS_GinaBruno wrote: »

Hi all, just to update, we are still actively investigating how we can remedy this issue. Stay tuned for more information as it comes.

And it never Came

lientier · November 2018

Wel I have qued now 2 times succesfully. But now experienced a new bug. Came into a group where someone left. So instance full.. allright I wait a while try to jump. I think I waited 10 minutes but wasnt able to jump into the instance..

Riverlynn · November 2018

Haven't seen anything yet to say this is fixed.

My worry is that the fact the group finder seems to 'work' when the servers are less populated will mean that ZOS will just say 'hey, players can just do a dungeon at 4am' and call the event a success!

...and I think we can rest easy that subscribers will be given the opportunity to purchase a unique 'Faildaunted Statuette' for the special rate of 4500 crowns as compensation for the botched event.

Gargath · November 2018

So, how many days will be added to the event?

JPcrazysquirrel3 · November 2018

Had to make this

Enokariel · November 2018

My 4 members premade group yesterday gave up the finder and as we needed the tickets, we just did a dungeon by directly going there. Normal Random was impossible to reach.

blacksghost · November 2018

lientier wrote: »

Wel I have qued now 2 times succesfully. But now experienced a new bug. Came into a group where someone left. So instance full.. allright I wait a while try to jump. I think I waited 10 minutes but wasnt able to jump into the instance..

Yeah my latest non-event was being disconnected with a message that I saw only very briefly “jump instance .....” of course now the penalty kicks in when reconnected

shaielzafine · November 2018

AlienSlof wrote: »

Here we go again. An event based on a tool that STILL DOESN'T WORK PROPERLY. Though Zeni might have learned from last year.

Bleh.

I like how they keep doing these events utilizing the broken / buggy dungeon finder.

Malem_Benign · November 2018

shaielzafine wrote: »

AlienSlof wrote: »

Here we go again. An event based on a tool that STILL DOESN'T WORK PROPERLY. Though Zeni might have learned from last year.

Bleh.

I like how they keep doing these events utilizing the broken / buggy dungeon finder.

Don't take it to heart too much. Only 8-9 hours of waiting to get into random dungeon at the beginning of the event and you are just fine.

Hope this evening it will be a bit faster

Lumenn · November 2018

Didn't even try the dungeon runs but yeah, same thing was happening on deathmatch battlegrounds. Xbox na solo que , group forming, someone declined, blah blah blah.

Malem_Benign · November 2018

Lumenn wrote: »

Didn't even try the dungeon runs but yeah, same thing was happening on deathmatch battlegrounds. Xbox na solo que , group forming, someone declined, blah blah blah.

Now the hidden truth revealed: there is no other "someone" who declined except eso server

MajBludd · November 2018

It's working as intended -ZoS

FlyingSwan · November 2018

Zos won't respond to this in a meaningful way, they'll just expect people to login at 3:43am when the server is not busy, rather then expect their coders to do the job they are paid to do.

RodneyRegis · November 2018

I've stopped doing random dailie, not worth the frustration. I'll only do specific dungeons when fully grouped, pc EU dungeon finder has been borked for weeks.

Merlin13KAGL · November 2018

EU broken the first half of the day. Managed to knock out 5 randoms on NA before it joined suit.

Back over to EU during their lower traffic time and it finally worked twice.

The autodecline portion of the code is what needs to be looked at:

I'm assuming their's an instance/location check when forming up - doesn't like people to be in certain areas (DB sanctuary, as an example) because it can't figure out where to move you back on completion > appears to generate an automatic decline.
I expect there are other automatic checks, including role compatibility, group size, online/available status (load screen limbo), etc.
A premade should automatically skip some of these checks. That's the point behind a premade. If they're skipped as unnecessary, there's zero chance for it to get hung up in code it doesn't parse.
As far as return location, port everyone back to the last non-DLC standard zone wayshrine that initial Crown was at. This eliminates the location check. (Feel free to rip someone out of whatever instance they're currently in if they opted to Ready-Up.)
Internally, return a code, FFS, as to why a decline took place. Debug log, trace the steps, purge data older than so many entries, hours, or days.

It's some broken extension of where it used to kick when Crown didn't port into an instance first (you'd port and be insta-removed.)

The base logic and sequence behind this feature should not be that hard to implement.

EDIT: The "Ready Check" is a stupid concept anyway, because the way it's implemented is as a Not-Ready check. If you're not ready in a group, then it should time out to zero, every single time. Ready should be the only keypress option available, otherwise. Any Raid Lead that's ever had 11 people raring to go have to ready-up 8 times in a row because one person was in another UI (wrong key) instead of being allowed to time-out naturally knows it's ass backwards implementation. It's one person not ready, not 3/11 people still ready.

Bevik · November 2018

They timed it nicely before the weekend because noone of them work on the weekend so noone needs to fix it. And the event ends after. End of story probably. See you next year with the same topic.

EvilAutoTech · November 2018

The broken group finder is the reason I have not attempted a random dungeon since last year's event.

My first attempt this year was perfect. Queued as a tank and was in FGII within seconds. I was shocked. It's a mad world.

Lisutaris · November 2018

Normally I am more on the defending side in terms of ESO ... BUT...
Guys pls come on! It is the "undaunted event" and not the "grp finder tool event" ... and it just DOES NOT work!

Would it be so terrible, if you made the box happen as loot of the final boss or as undaunted quest rewards? Is it not really undaunted to explore such dangerous zones with just 2 ppl or even alone ? As a real undaunted, i like companions, but also a real fight between two men, a dungeon boss and myself. Dragons, skeletons and other monsters are also welcome as long as they are brave and manly enough!

Joking aside.... For this event to go online .... Now i am sure that the ppl that are making the decicions are not playing the game or are not listening to their advisors (which are hopefully playing it at least xD)
Or don't you have friends, playing this game ? It was sure to fail ! Reward per Charakter instead of Account was also a terrible idea... to add it to the undaunted quest rewards would have been the best way to solve it.

Just say you are sorry for it, it was a lil mistake and make up with the same event, better planned out. (idea like above)
No one would be mad about this, way more fun than looking at the word "declined".
EDIT : To have backbone and talk with your community is the rare opportunity to be awesome in 2018 ... I am sure you know what I am talking about without more information and oil to the fire

Geroken777 · November 2018

I've always thought whether I should change my negative review on steam from negative to positive and looks like no.

If you own steam leave a negative review until they fix this and Steam connection issues.

albesca · November 2018

I think that tying the reward box the the group finder and not limiting it to once per day per account already proved to be a bad idea: if people would have no reason to requeue after a successful run the load on the activity finder would lessen