can't claim daily rewards

Lirkin · October 2018

I missed some of the rewards this month an it show that I have a reward ready to claim but it will not allow me to claim it. There is no button on the bottom of the reward on the logout screen and the notifications leads me to a blank screen.

Izanagi.Xiiib16_ESO · October 2018

@ZOS_GinaBruno @ZOS_SarahHecker

Also have this bug, EU and NA PC.

fgoron2000 · October 2018

Lirkin wrote: »

I missed some of the rewards this month an it show that I have a reward ready to claim but it will not allow me to claim it. There is no button on the bottom of the reward on the logout screen and the notifications leads me to a blank screen.

tomorrow nite would be november 1, based on UTC...however you should still be able to get one last october reward tonight...try logging out and completely closing the client, give a couple minutes and go back in...if you still can't get it, then you may want to take a screenshot showing that the game says you still have a reward to claim, and then submit a bug....

Moloch1514 · October 2018

Same here, had one last 2K AP reward to claim. My notification in game tells me to claim a reward, but I'm not able.

It should be 10/31 now after the 7PM Eastern Time day change?

Lirkin · October 2018

I have tried this on both of my accounts and it is not working. The reward shows as being there but not way to claim it.

fgoron2000 · October 2018

sounds like there really may be an issue...after my previous message, I logged into EU to do writs, and I noticed that there was no button to "view" on the popup...I've already gotten all the rewards so there was nothing for me to claim, but I still expected a view button.

@ZOS_GinaBruno , @ZOS_JessicaFolsom

Guys, can you check this out please...

peacenote · October 2018

I am also experiencing this. Normally when I don't log in for all of my days it doesn't "show" the reward like it's claimable.

Jayne_Doe · October 2018

Same here, PC EU. Assuming I'll have the same problem on PC NA and XB NA & EU. I assume they forgot to account for 31 gays in October.

baratron · October 2018

You can still claim the reward.

Go to your Notifications where it says "You have a new Daily Reward" and click the tick. Although this takes you to an empty "Daily Rewards" window, you should still be able to click E to claim the reward.

At least, I just did. 2,000 AP on PC-EU.

Jayne_Doe · October 2018

^ Didn't work for me.

Ok, it worked after turning off gamepad mode. This workaround presumably won't work on console. I'll check soon and report back.

Lirkin · October 2018

I went to the notifications earlier and that removed that option so I can't click on it again.

Lirkin · October 2018

actually it showed up again when I logged in and I was able to collect the reward but lost out on the other rewards that I had not claimed

Jayne_Doe · October 2018

Just logged in on XB and it worked just fine. For some reason it's messed up on PC. As mentioned above, going to notifications via the regular PC interface and clicking on E works. Maybe the Murkmire update messed it up.

Derbforgaill · October 2018

This has happened also to me, here are some screenshots: [PC- EU]

Ragnork · October 2018

Same here @Fenrishunden and @Idunnsdottir both PC EU and PC NA

Nirnroot · October 2018

I have the same ... ! And today I had to pick up (3 x Crown craters) - so that I am not amused by this situation. Especially since a month ago it was exactly the same - would anyone want to do something about it?

Derbforgaill · October 2018

@agegarton mentioned this support page in another thread, worht a try: https://help.elderscrollsonline.com/app/answers/detail/a_id/43864/p/1

Derbforgaill · October 2018

Derbforgaill wrote: »

@agegarton mentioned this support page in another thread, worht a try: https://help.elderscrollsonline.com/app/answers/detail/a_id/43864/p/1

Can confirm this method works (at least when claiming the alliance points)

Ragnork · October 2018

Derbforgaill wrote: »

@agegarton mentioned this support page in another thread, worht a try: https://help.elderscrollsonline.com/app/answers/detail/a_id/43864/p/1

Worked for us also