Maintenance for the week of March 9:
• NA megaservers for patch maintenance – March 9, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for patch maintenance – March 9, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – March 11, 9:00AM EDT (13:00 UTC) - 1:00PM EDT (17:00 UTC)
• NA megaservers for patch maintenance – March 9, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for patch maintenance – March 9, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – March 11, 9:00AM EDT (13:00 UTC) - 1:00PM EDT (17:00 UTC)
Why do i need to setup subscription when i have 30 days, your having a laugh?
Rootz
Soul Shriven
Sunday afternoon and after 6 days of not receiving items that were deleted you now come with this crap?
- setup subscription while we still have 30 days?
- putting us in a queue from here to vaeles room?
I am serious starting to regret this whole experience because it feels like a fail game considering the bad sales reports and now you want to milk out the ones that actual bought it in the hope we forget to cancel the subscription and you can take a extra month of us if we decide play!
What a bad show, serious. Fire your marketing team there *** at there job and this cost you even more players and bad publicity.
Shame on you.
- setup subscription while we still have 30 days?
- putting us in a queue from here to vaeles room?
I am serious starting to regret this whole experience because it feels like a fail game considering the bad sales reports and now you want to milk out the ones that actual bought it in the hope we forget to cancel the subscription and you can take a extra month of us if we decide play!
What a bad show, serious. Fire your marketing team there *** at there job and this cost you even more players and bad publicity.
Shame on you.
1
-
This is the exact same plan every MMO has and every time people complain. I'm surprised people don't know by now.
They just want a "valid payment method" set up. You can cancel right after your 30 days are activated if you really wanted to.
2 -
ToBbErT✭✭brandon_burton159b16_ESO wrote: »This is the exact same plan every MMO has and every time people complain. I'm surprised people don't know by now.
They just want a "valid payment method" set up. You can cancel right after your 30 days are activated if you really wanted to.
Not when your forced to pay with iDeal you ***. Stop defending there stupid decisions and get off that white horse!
2 -
BossmanpSoul Shrivenyeah this is a joke , why do we NEED to have a sub set up cant i us the time i have all ready paid for , and set it up any time with in the next 30 days , or is having some ppl run out of time and not be able to log in next month for a few days coz they forgot to set it up, worse than being in a F**King Queue for hours just to set up a sub to get the time WE HAVE ALL READY PAID FOR.2
-
KakatalSoul ShrivenWhat was that famous line that Samuel Jackson said in an interveiw, "Mediocroty seems to be the new norm in our society".
In my mind, the 30 day trial period should be where the customer has well 30 days to sign up for an account, if not, your account is terminated until you do so.
Pretty simple, makes sense. Thats why it seems companies dont do it.1 -
GreasedLizard✭✭✭brandon_burton159b16_ESO wrote: »This is the exact same plan every MMO has and every time people complain. I'm surprised people don't know by now.
They just want a "valid payment method" set up. You can cancel right after your 30 days are activated if you really wanted to.
This is true. Any new sub MMO I've played in past few years required sub info to be setup ahead of time. The fact that they waited a few days then locked everyine out ... is not typical however.
They are not charging either, just verifying payment method and placing a small pre-auth.0 -
rylixav✭✭✭brandon_burton159b16_ESO wrote: »This is the exact same plan every MMO has and every time people complain. I'm surprised people don't know by now.
Wrong.
Most MMOs don't have queues on their websites' account pages. Most MMOs don't put up a message telling people that their login information is incorrect when they actually just need to set up a subscription plan.2 -
Akuza✭
P.S> oh by the way you know that 30 day pre payment you had when you signed up. Ya we need you to sign up and pay now " K " Thanks..
Signed
LuvToScrewU3 -
GesmoyerSoul ShrivenDoubting if I even want to subscribe after seeing all of this. It's just too silly having to wait for hours to enter your account page. Great website you got there.
And now they're locking threads that aren't constructive.Edited by Gesmoyer on April 6, 2014 1:27PM2 -
Arunei✭✭✭✭✭
✭✭✭✭Every service with a recurring fee requires you put in valid billing information before you get the service. Free trials, such as Netflix, require this information before you get the free time. That's because they want to make sure that they have proper information once the billing actually occurs.
This is much the same. The billing isn't happening now. You're just verifying the information. Any immediate charges aren't actual payments, they're merely authorization holds to, again, verify the account. They'll fall off in a few hours to a few days, depending on the bank.Character List [RP and PvE]:Stands-Against-Death: Argonian Magplar Healer - Crafter
Krisiel: Redguard Stamsorc DPS - Literally crazy Werewolf, no like legit insane. She nuts
Kiju Veran: Khajiit Stamblade DPS - Ex-Fighters Guild Suthay who likes to punch things, nicknamed Tinykat
Niralae Elsinal: Altmer Stamsorc DPS - Young Altmer with way too much Magicka
Sarah Lacroix: Breton Magsorc DPS - Fledgling Vampire who drinks too much water
Slondor: Nord Tankblade - TESified verson of Slenderman
Marius Vastino: Imperial <insert role here> - Sarah's apathetic sire who likes to monologue
Delthor Rellenar: Dunmer Magknight DPS - Sarah's ex who's a certified psychopath
Lirawyn Calatare: Altmer Magplar Healer - Traveling performer and bard who's 101% vanilla bean
Gondryn Beldeau: Breton Tankplar - Sarah's Mages Guild mentor and certified badass old person
Gwendolyn Jenelle: Breton Magplar Healer - Friendly healer with a coffee addiction
Soliril Larethian- Altmer Magblade DPS - Blind alchemist who uses animals to see and brews plagues in his spare time
Tevril Rallenar: Dunmer Stamcro DPS - Delthor's "special" younger brother who raises small animals as friends
Celeroth Calatare: Bosmer <insert role here> - Shapeshifting Bosmer with enough sass to fill Valenwood
PC - NA - EP - CP1000+
Avid RPer. Hit me up in-game @Ras_Lei if you're interested in getting together for some arr-pee shenanigans!1 -
ShoobSoul Shrivenbrandon_burton159b16_ESO wrote: »They just want a "valid payment method" set up. You can cancel right after your 30 days are activated if you really wanted to.
Then wait until it's time to actually start paying for a subscription. 30-day preauth is amateur at best and shows a lack of confidence that people will re-up when it's time to sub.2 -
joedickensonb16_ESOSoul Shrivenbrandon_burton159b16_ESO wrote: »This is the exact same plan every MMO has and every time people complain. I'm surprised people don't know by now.
They just want a "valid payment method" set up. You can cancel right after your 30 days are activated if you really wanted to.
Could be wrong but don't remember having to do it in FF14:RR? Just installed it all and off i went until it expired.
I do have to say that I am enjoying the game but when stuff like this happens it does P**s you off. Theres also no excuse for this stupid Que system. You think when it comes to payments that a company would make it the smoothest thing to do!
2 -
Rotherhans✭✭✭Yeah, this was/is a bad habit ALL these subscription based MMOs show, and a major reason why I didn´t get the Imperial Ed. and instead bought a normal Digital and a Game Time card.
NO WAY is ANY game company EVER getting my banking data!
Not in these times and everybody who still dares to tout the "just cancel your sub after 30 days" line needs to seriously have his head examined.
Or simply the identity stolen and bank account emptied.
Edited by Rotherhans on April 6, 2014 1:31PM“I'm not going out of my way looking for devils;
but I wouldn't step out of my path to let one go by.”― Robert E. Howard5 -
[/quote]
Not when your forced to pay with iDeal you ***. Stop defending there stupid decisions and get off that white horse!
[/quote]
Why are you "forced" to pay with iDeal? I'm not defending a specific position. This is common practice amongst all MMO's.
A 30 day pre-authentication process isn't "amateur at best". It's common practice amongst every MMO.
Edited by brandon_burton159b16_ESO on April 6, 2014 1:32PM2 -
brandon_burton159b16_ESO wrote: »This is the exact same plan every MMO has and every time people complain. I'm surprised people don't know by now.
They just want a "valid payment method" set up. You can cancel right after your 30 days are activated if you really wanted to.brandon_burton159b16_ESO wrote: »This is the exact same plan every MMO has and every time people complain. I'm surprised people don't know by now.
They just want a "valid payment method" set up. You can cancel right after your 30 days are activated if you really wanted to.
Every other MMO? Name a single MMO with a reasonable amount of players where you pay for the game and 30 days of play, then after a 2 days they revoke your 30 days of play until you re-provide a payment method.0 -
angh✭brandon_burton159b16_ESO wrote: »
A 30 day pre-authentication process isn't "amateur at best". It's common practice amongst every MMO.
which ones? not ff14, not TERA (before it went to f2p), same with RIFT, Secret World, Warhammer Online, not even WoW. Not Lineage nor Everquest. No Aion. I played all this games from the start and none of them required to use full value to set up subscription. Some (Aion only afair) required to provide CC and allocated 1 cent. Simple as that.
It is not a common practice and it is very amateurish.
And what if I don't want to pay by CC? I want to buy game time cards at my retailer, so I can't register my code at all?Edited by angh on April 6, 2014 1:42PM4 -
I am also disappointed. This kind of launch is a fail. This famous quote belongs with this game, ""There's an old saying in Tennessee — I know it's in Texas, probably in Tennessee — that says, fool me once, shame on — shame on you. Fool me — you can't get fooled again".0 -
Atwa✭✭The elder scrolls offline.Guild Española "ESP Scrolls" /w Artema para unirte!
www.espscrolls.es tu comunidad en Español.3 -
Akuza✭So now do you see why a mass accounts email was a good idea letting people know they had to log in and update account information?.. i recall there was a game not to long ago that died fast because of these type of problems. makes you go hmmmmmmmmmmmmmmmmmm.
Akuza: ESO Most wanted List.
0 -
Laerrus✭✭✭brandon_burton159b16_ESO wrote: »
A 30 day pre-authentication process isn't "amateur at best". It's common practice amongst every MMO.
which ones? not ff14, not TERA (before it went to f2p), same with RIFT, Secret World, Warhammer Online, not even WoW. Not Lineage nor Everquest. No Aion. I played all this games from the start and none of them required to use full value to set up subscription. Some (Aion only afair) required to provide CC and allocated 1 cent. Simple as that.
It is not a common practice and it is very amateurish.
And what if I don't want to pay by CC? I want to buy game time cards at my retailer, so I can't register my code at all?
I can confirm that Rift didn't require CC pre-auth. Their CS employees also had a sense of confidence and urgency that made me feel comfortable with their company.
Like most MMO's, there were some major security issues in the beginning, but they quickly solved it with their "coin lock" feature. Too bad they went F2P.0
