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Unable to change cardholder's name
Moon449
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When trying to set up my subscription, the cardholder's name default's to my name (the name on the account) and i cannot change it. Is there any way to change it?
It's also telling me that it's the standard edition when i'm using a code from the imperial edition.
Edited by Moon449 on April 6, 2014 4:54AM It's also telling me that it's the standard edition when i'm using a code from the imperial edition.
We have contacted our Customer support team to help you solve your issue.
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HycotussSoul ShrivenI had this issue too, you can change the name in your profile to the card holder's name make the payment and then switch it back to your name.0 -
Moon449✭✭✭That's a pretty bad way around it, but thanks anyway.
Any idea about the registration code telling me it's standard edition and not imperial?0 -
Moon449✭✭✭felixgamingx1 wrote: »you might need to upgrade it for $20 in the ESO digital store.
I'm using a code from the physical imperial edition0 -
Kemono✭✭✭
You should have a 3 diffrent codes there -one to activate game, second to upgrade it to Imperial, third for Explorer Packfelixgamingx1 wrote: »you might need to upgrade it for $20 in the ESO digital store.
I'm using a code from the physical imperial edition
After you choose subscription metod -just redeem rest of your codes
Edited by Kemono on April 6, 2014 5:07AM0 -
Moon449✭✭✭
You should have a 3 diffrent codes there -one to activate game, second to upgrade it to Imperial, third for Explorer Packfelixgamingx1 wrote: »you might need to upgrade it for $20 in the ESO digital store.
I'm using a code from the physical imperial edition
After you choose subscription metod -just redeem rest of your codes
alright thanks, i wasn't sure if that was the way i needed to do it or if i was given the wrong code for some reason.0
