I was charged for my physical IE from amazon on the 2nd and it has been in "shipping now" limbo for the past two days. I've spoken with 2 amazon reps and they both assured me I would receive the game by the 8th. I doubt it at this point. None of you should get your hopes up too high.

TRG_Ebrasu wrote: »

Bestbuy and Gamestops have the physical Imperial Editions, but not the CE. The Bestbuy by my Office has probably 15 copies on the shelf, I'm holding out for the CE.

the imperial edition is the collectors edition, whether its digital or not.

Hate to say it, but after reading these posts, glad I cancelled my Imperial Collector's edition (retail) from Amazon and went with digital. Although the statue, book, etc. are cool, I took time off work to play this week, and I'd be pretty angry if I couldn't.

Good luck to you guys, hope things work out.

Soukoji, is you milk glass always half empty? There is progress being made on their backend systems if your being charged, which means the product was physically scanned to ship. Amazon told me that they don't know why the shippment dates are so out of whack, but things are moving now.

I agree ZoS needs to extend the lockout, even SWTOR gave a week grace period for their players. Adding 2 extra days on a weekend makes little difference with shipments.

I preordered with Amazon on January 31st. After speaking with Amazon and ZOS today I have verified that with an April 8th delivery I will be out of the game for two days. Both companies pointed a finger at the other and apologized.

I ordered nine weeks ago. I've been charged $100. And I'm going to have two days (minimum) where I can't play with my friends.

ZOS can't blame Amazon for this debacle. This is a PR issue and ZOS is failing.

Badly.

My order has been in "preparing for shipment" for just a couple hours now. So i hope i am still getting the game anyways...makes me a nervous nelly...

miked_1_ESO wrote: »

Soukoji, is you milk glass always half empty? There is progress being made on their backend systems if your being charged, which means the product was physically scanned to ship. Amazon told me that they don't know why the shippment dates are so out of whack, but things are moving now.

I agree ZoS needs to extend the lockout, even SWTOR gave a week grace period for their players. Adding 2 extra days on a weekend makes little difference with shipments.

The difference between my issue and other's is I was charged FULLY on wednesday april 2 and my copy was just ignored for 2 full days now.

I'm being realistic, sorry, but it's a limited item. They ran out and they are trying to stop collateral damage. Having a lot of hope is going to set most of you up to be very upset soon.

At this point, I just want to cancel my physical copy and purchase a digital one, however, I do want to take advantage of the CE.
ZOS?! Are you there?!

What would have been most accurate would have been a disclaimer at the end of the Lawrence Schick Imperial Unboxing Video that says:

Oh and you have 48 hours to activate this or we'll cut your access.
Which is on a Friday.
So to anyone who ordered online, good luck with that.

I finally got an E-mail response from ZOS.

Greetings!

Thank you for contacting The Elder Scrolls Online Team.

All Early Access customers will be granted an extended grace period until Sunday at 8AM EDT/12PM GMT before they are required to transition their account to live. This will cover online retail customers who didn't get their boxes shipped in time and also give digital customers more Early Access time.

Your entitlements should not expire because you have not yet activated your game code. Once you activate your explorers pack your items will be sent to your in game mail. There is no delay between the moment the mail is sent and the moment it is received. Mails in The Elder Scrolls Online are account wide which means that players will be able to retrieve the content of their mail box from any character on their account, regardless of their faction. The Inbox mails will expire 30 days after they were received. Unopened mails containing items will be returned to the senders after a few days. There is no maximum number of Inbox mails, however the mail box will reject mails from other players if 74 or more messages are stored - system mails will never be rejected. It is of course possible to delete mails by highlighting them and pressing [X]

Amazon has assured us that it will ship all Imperial Edition orders out for delivery on April 4 so that all customers will be able to enjoy their purchase on launch day. If you have additional questions regarding your Amazon order, please contact Amazon's customer support for further assistance.

---I never received my explorer's pack code for pre-ordering, and not only that, but my order was cancelled and can't order another for under $200

soukoji wrote: »

miked_1_ESO wrote: »

Soukoji, is you milk glass always half empty? There is progress being made on their backend systems if your being charged, which means the product was physically scanned to ship. Amazon told me that they don't know why the shippment dates are so out of whack, but things are moving now.

I agree ZoS needs to extend the lockout, even SWTOR gave a week grace period for their players. Adding 2 extra days on a weekend makes little difference with shipments.

The difference between my issue and other's is I was charged FULLY on wednesday april 2 and my copy was just ignored for 2 full days now.

I'm being realistic, sorry, but it's a limited item. They ran out and they are trying to stop collateral damage. Having a lot of hope is going to set most of you up to be very upset soon.

I see your point. I think the ones seeing activity on the accounts now are good, but I can see the worry if you've paid for several days now and see nothing changing.

The flawed aspect of that statement, If they SHIP on the 4th of April it's highly doubtful you'll get it SAME DAY and rarely on Saturday. Not to mention extending it to a regular 48 hour window on to a Sunday, where no mail anywhere for whatever reason is delivered. Shipping and delivery are two separate things Zenimax, of course they are shipped today but no way in heck most of us will get them until mid-late next week

Kheoss wrote: »

The flawed aspect of that statement, If they SHIP on the 4th of April it's highly doubtful you'll get it SAME DAY and rarely on Saturday. Not to mention extending it to a regular 48 hour window on to a Sunday, where no mail anywhere for whatever reason is delivered. Shipping and delivery are two separate things Zenimax, of course they are shipped today but no way in heck most of us will get them until mid-late next week

This. Exactly.

Hello ---,

Thank you for shopping with us. We thought you'd like to know that we shipped your item, and that this completes your order. Your order is on its way, and can no longer be changed. If you need to return an item from this shipment or manage other orders, please visit Your Orders on Amazon.com.
Your guaranteed delivery date is: Monday, April 7, 2014

Woohoo! Mine shipped, but.. again, we NEED an extension on the lockout since those who ordered from Amazon clearly are NOT getting it by Sunday.

If my order status says: "Preparing for Shipment" That i absolutely will be getting my Imperial Edition? Just want to confirm if I can.