The PlayStation® Network service interruption has been resolved. Thank you for your patience!
Maintenance for the week of February 25:
• PC/Mac: NA and EU megaservers for patch maintenance – February 25, 3:00AM EST (08:00 UTC) - 10:00AM EST (15:00 UTC)
• Xbox One: NA megaserver for maintenance– February 27, 4:00AM EST (09:00 UTC) - 12:00PM EST (17:00 UTC)
• Xbox One: EU megaserver for maintenance – February 27, 4:00AM EST (09:00 UTC) - 7:00AM EST (12:00 UTC)
• PlayStation®4: NA and EU megaservers for maintenance– February 27, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• PC/Mac: NA and EU megaservers for patch maintenance – February 25, 3:00AM EST (08:00 UTC) - 10:00AM EST (15:00 UTC)
• Xbox One: NA megaserver for maintenance– February 27, 4:00AM EST (09:00 UTC) - 12:00PM EST (17:00 UTC)
• Xbox One: EU megaserver for maintenance – February 27, 4:00AM EST (09:00 UTC) - 7:00AM EST (12:00 UTC)
• PlayStation®4: NA and EU megaservers for maintenance– February 27, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
The Wrathstone DLC Game Pack and Update 21 base game patch are now available to test on the PTS! Read the full patch notes here: https://forums.elderscrollsonline.com/en/discussion/454456/
Stuck at "Requesting character load"
phoena14ub17_ESO
Soul Shriven
So the past two days I have not been able to play. I can get into the game at the main login, but when I actually select a character to play it gets stuck and will not load. This has been going on for 48 hours now. Its upsetting for one that I am missing out on the daily rewards since I cannot login. The second issue is that my ESO plus just renewed and I am currently paying to not play. I know I am not the only one with this issue, but the thread regarding this issue would not let me post on it. Any help here?
-
Taleof2Cities✭✭✭✭✭
✭✭✭Are all add-ons are disabled?
Not an issue if you’re on console.
Make sure you have a support ticket started ... you won’t get a direct response in the thread about your specific issue.
The easiest way to let your ESO+ expire is for you to change it in your account before it expires.
Since you forgot, that will be another separate support ticket.
Edited by Taleof2Cities on August 8, 2018 11:45PM"May you walk on warm sands."
"First, I would ask that you look to the poor and the suffering around Cyrodiil. Look into their hearts, and then look into your own."
"May Auri-El's light guide you in your darkest hours."
North American (NA) PC Megaserver / Daggerfall Covenant (click to view):
Vilerihala - Magicka Templar (Altmer ~ Dedicated Healer) ~ Màisalihna - Stamina Dragonknight (Bosmer) ~ Áhliaselia - Stamina Templar (Bosmer) ~ Thraccenia Vendicci - Stamina Sorcerer (Imperial) ~ Wenayastare - Magicka Dragonknight (Altmer) ~ Aráliavina - Stamina Nightblade (Bosmer) ~ Ysyna Rielle - Magicka Warden (Breton) ~ Rhusannah - Stamina Nightblade (Redguard) ~ Eirellonye - Magicka Nightblade (Altmer) ~ Lae'Suuriávia - Stamina Warden (Bosmer) ~ Dralora Savani - Magicka Sorcerer (Dunmer) ~ Billows-With-Incense - Magicka Warden (Argonian; Aldmeri Dominion) ~ Anísa'Vardaia - Health Dragonknight (Imperial; Aldmeri Dominion) ~ Vilinalara - Magicka Sorcerer (Altmer ~ Grand Master Crafter) -
phoena14ub17_ESOSoul ShrivenI'm not mad that it renewed, I want to play the game. I CANNOT play because the game will not let me load into it. That is the issue. A ticket is open and wiping addons and rebooting everything did nothing. To put it in some perspective the internet is lightning fast otherwise. ESO seems to be running at dial up speeds just to log into the character select screen and won't load after that. I gave over half an hour and no log in.
-
phoena14ub17_ESOSoul ShrivenAfter a few days of "Support" from Zenimax my problem has not changed. I have tried logging in on different internet sources, updated all drivers, deleted all addons, reinstalled the game, turned the graphics all the way down and cannot log in. I can however change to the EU servers and log in with absolutely no issue with lightning speed. Just my NA server characters cannot be logged in. Has ANYONE ever had this issue and how did they fix?
-
phoena14ub17_ESOSoul ShrivenWell I am going on two weeks now and zenimax support doesn't even try to help anymore. I can tell they have given up on me. I am going to try to set up a VPN, once I learn how to. The odd part is that I have ZERO issues connecting to the EU servers still. It is lightning fast. I had a guildmate log in and it went through with no issues at all. It seems like something is blocking my PC from connecting to the NA server and Zenimax won't even try to look into it. They just keep saying to "Delete this file" or "Run this report" "update your video card drivers"..... so glad I am paying for this game right now...
-
s6khillSoul ShrivenHaving the same trouble Phoena...Been talking back and forth with support but I feel the same annoyance. They keep escalating the ticket but I haven't heard back from the "next level" of support in 2 days. I've been using windscribe VPN to play the game. Try using that, its very simple to use.
