Update 50 is now available for testing on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/categories/pts
Maintenance for the week of April 20:
• NA megaservers for patch maintenance – April 20, 3:00AM EDT (7:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for patch maintenance – April 20, 7:00 UTC (3:00AM EDT) - 17:00 UTC (12:00PM EDT)

You're a funny guy, Dustin...

Valn
Valn
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Response By Email (Dustin) (04/03/2014 12:50 PM)
Greetings,

Sorry about all The confusion as molag bal seemed to take over our system and must of been hungry for steamed mudcrab. I will have to contact a higher power of the divine as this is an issue I have never encountered before. Fear not though as we are hunting down another Rufous Mudcrab for you and you may even receive it in you mail on 04/04/14 if we don't contact you by then. If there's anything further I can assist you with please let me know as I would be more than willing to help :).


Sincerely,

Dustin and The Elder Scrolls Online Team

At least we know REAL people are responding to our emails (note the punctuation and other errors!).

Very good service, Zenimax. :)
  • fatalslink
    fatalslink
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    that is quite hilarious indeed
  • Neocid
    Neocid
    Soul Shriven
    Dustin is actually very helpfull and hilarious in his answers :)

    With the number of tickets they may have to process, this is sort of very surprising they take times to make the conversations looks like you actually speak to a NPC player in game.

    Thank you for all the good work and keep supporting this way!

    Regards,
    Neocid Of Tamriel.

  • Starnes
    Starnes
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    I have had good experiences with most of the customer service staff, Dustin included. They may have their typos but their sense of humanity more than makes up for it.
  • CTraveler
    CTraveler
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    When you get a real person, you definitely feel better about things for sure. :)
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