The hardware issue is resolved, and the North American Xbox One megaserver is now available. Thank you for your patience!
Maintenance for the week of May 10:
• PC/Mac: No maintenance – May 10
• ESO Store and Account System for maintenance – May 11, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
ESO Customer Support is a Joke
Submitted a ticket for a game breaking bug and got a generic automated response saying "Thanks for letting us know" and thats it. Wtf?