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ESO Customer Support is a Joke

Skitzo_Sam
Skitzo_Sam
Soul Shriven
Submitted a ticket for a game breaking bug and got a generic automated response saying "Thanks for letting us know" and thats it. Wtf?
  • Beardimus
    Beardimus
    ✭✭✭✭✭
    ✭✭✭✭
    What else where you expecting? A breakdown of the detail, root cause analysis report etc?

    Not trolling you just asking. You logged a bug, they looking at it. That's it no?
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  • Skitzo_Sam
    Skitzo_Sam
    Soul Shriven
    Beardimus wrote: »
    What else where you expecting? A breakdown of the detail, root cause analysis report etc?

    Not trolling you just asking. You logged a bug, they looking at it. That's it no?

    It was an automated response meaning no one even looked at the ticket in the first place. Ive played many Online games before and have had to report things before and always got a person replying back to me and trying to help resolve the problem. Not here, i mean wtf am i supposed to do now? I cant progress anymore.
  • ZOS_BillE
    ZOS_BillE
    mod
    @Skitzo_Sam

    Please check your inbox for a PM regarding your support ticket.
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