spencerfollowsb16_ESO wrote: »

Shineko wrote: »

ZOS has taken their game down several times for maintenance totaling in roughly a solid days worth. Does this make you angry? Do you feel betrayed? Let's look at the bigger picture.

1) This is a brand new MMO using technologies not used before by most games. WoW was exactly the same way when it came out it was even buggier.

2) ZOS is a relatively new developer and it will take some time for their techniques and experiences to ripen.

3) Elder Scrolls games have been notorious for having glitches and bugs abound.

4) Most of the downtime has been to prevent game breaking exploits from taking hold. Such things are only easy to detect when you have enough of a sample of players to find them.

5) The game is just releasing, of course it makes sense that there are going to be a lot of bugs in the beginning. Over time, more bugs will be solved than created and will find a happy normal a month or two into the future.

Aside from the bugs, there are a lot of smart and ingenious features that are in the game and when you are playing, the game is legitimately fun. The quests are well rounded. In comparison to WoW, the questing is much more streamlined and less repetitive. There is a rich story that changes based on your decisions and a lot of freedom of choice around your character. Exploration rewards you.

ESO is a young, unique MMO that needs you now more than ever. It is understandable to be upset that there is downtime but it is absurd to want a refund over some downtime when it needs it most.

This is a pretty tedious post if you ask me. You constantly reference WoW as if it's the only MMO you've ever heard of. Well the launches of WoW was not a smooth ride at all but technology has moved on since then and this is the worst launch I've seen in quite some time. Most MMOs since WoW have done it better than this, Warhammer, Rift, SWOTOR, GWII, Neverwinter, etc. I don't remember any of these having so much downtime in the first few days.

Many people have pre-ordered the game purely on the basis of a 5 day early access that was advertised and this is not what they have received. I really don't know what Zenimax's experience has to do with it, or the state of past Elder Scrolls games. These first few days have been a poor experience with the game seemingly falling apart in stages; lag, bugs, disconnects, mail, guilds. It's not been good enough so far and the lack of thought the devs have shown in holding maintenance during peak time is not encouraging.

I'm not saying the game will fail but the launch probably has and it could get even worse once the game is fully live for everyone.

it is not out yet, their have been no first few days yet. ZOS has given a gift to those who have pre ordered the game, that gift is early access, you didn't pay for that at all. besides, the early access was a very good stress test for the devs, and i am glad they got such a good one. i am disappointed that i didn't get to play when i got off work that day, but that doesn't mean zos has in any way screwed me out of anything. only time will tell if TESO will have a epic launch or not, because launch is IN A FEW HOURS!! why would you get upset at a gift, offering the chance for a stress test before launch... Swavee!

The one thing they need to work on is communicating (on the forum and in game) if they are planning downtime. They probably knew about today's downtime long ago.

I have defended downtime and bugs, and love the game. Guess I am a "fanboy" to some extent.

I find their communication to players inadequate.

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To echo your point: Zenimax Online has only made ONE game.

This one.

Then again Bethesda has made tons of games, so I'm not sure who is doing most of the work here and the director was head of Dark Age of Camelot so...

I'm not sure how much weight the "They're new" argument holds. I don't know if it is valid or not...

I am not angry but more so disappointed. Not because of the down time but a few reasons.

1. Lack of communication with the community is a HUGE no no.... When the server went down at 12 AM EST the community was basically ignored until the morning shift came on and Jessica got in the post and started treating us like we're like we matter. Did you notice how everyone calmed down a bit just by her simply communicating and joking around with the community? That made a big difference.
2. The somewhat false advertisement about the pre order game in the aspect of content only being used by 1/8 characters. That's not a good thing. They should have said that before we went out and spent $80 for the pre-oder.
3. I totally understand they will need to take the server down to tweak the system, fix bugs and make it better for the players.. BUT for "SCHEDULED" Maintenance Don't you think there should be a forum or better yet a feed specifically for that? So that we the consumers are aware of what's going on or what's planned.. And then 30 minutes ahead of time they should start warning people IG (In game) that the servers are going offline?
4. It would be great if ZOS were more active as far as consumer relations is concerned. I mean we're paying a nice amount of money here you can at least communicate with us more then you have. Everyone that works at ZOS aren't techs so I'm sure a few people can go through post say a few words every now and then to let us know that hey... we're here and we see you.


But those are just a few things that I'm disappointed in.

if the game had not gone through so many rounds of beta i would agree a bit with the OP. But sadly, there was a lot of beta and the issues that still persist should have been worked out. To have so much server downtime during a paid-for early release is simply unacceptable.

I don't give a damn about the extra few days they are giving. I have a lot more money streaming into my bank account than out. I paid for early access to get a few levels out ahead of the great unwashed masses. So much for that idea.