Maintenance for the week of April 22:
• PC/Mac: NA and EU megaservers for patch maintenance – April 22, 4:00AM EDT (08:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
ESO and Twitch Check Out - Major Problems
The ESO payment system appears to be struggling with processing Twitch Purchases. I have experienced unprecedented delays of receiving my crowns; and often receiving the wrong item (e.g. bought 5500 crowns and received duplicate copies of Summerset ). Normally, I would just shrug this off and accept the delays but the support representatives are beyond frustrating. I have undergone weeks of back and forth Copy/Paste responses in which they do not actually review the ticket and attachments.
I am not sure what is going on behind the scenes, but this is an ESO issue; as I dont experience this elsewhere. I am going to request that Amazon investigate this issue and suspend their Twitch purchases if this is not an isolated issue.