ESO and Twitch Check Out - Major Problems

Unknown_Redemption

The ESO payment system appears to be struggling with processing Twitch Purchases. I have experienced unprecedented delays of receiving my crowns; and often receiving the wrong item (e.g. bought 5500 crowns and received duplicate copies of Summerset ). Normally, I would just shrug this off and accept the delays but the support representatives are beyond frustrating. I have undergone weeks of back and forth Copy/Paste responses in which they do not actually review the ticket and attachments.

I am not sure what is going on behind the scenes, but this is an ESO issue; as I dont experience this elsewhere. I am going to request that Amazon investigate this issue and suspend their Twitch purchases if this is not an isolated issue.

ZOS_GinaBruno

Just confirming we're aware of this issue and are working on getting it fixed.

Komma

They also aren't giving credit to some streamers for purchases made on their channels. Was told by twitch nothing was purchased on our channel even though I know it has.