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ATTENTION: You did not pay for Early Access

Kylepoot
Kylepoot
Soul Shriven
Early access was part of the explorer's pack, which was FREE with any pre-order. I paid for standard edition and... omg guess what... 60 for the game, 5 days early access, AND a month of game time. Just thought I would point that out since everyone wants to say that they want their money back and that early access was a rip off. How is something free a rip off? If you had waited until tomorrow to buy the game, you would have paid the SAME AMOUNT, and not gotten a free month. Use your brains, I know it's hard, but try.
  • steveb16_ESO46
    steveb16_ESO46
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    Attention: I did.

    When i get offered a free toaster for subbing a magazine - guess what? I expect that toaster.

    In this case I don't give a toss but your argument is ridiculous.
  • Kylepoot
    Kylepoot
    Soul Shriven
    How might you have paid specifically for early access?
  • cjmarsh725b14_ESO
    cjmarsh725b14_ESO
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    While I agree with this, I'm not sure it requires yet another thread.
  • Valn
    Valn
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    Actually, you only paid for the standard edition. 5 days early access and free 30 days was free :)
  • Kylepoot
    Kylepoot
    Soul Shriven
    True, I just felt the need, sorry for the unwanted clutter.
  • Seneschel
    Seneschel
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    Attention: I did.

    When i get offered a free toaster for subbing a magazine - guess what? I expect that toaster.

    In this case I don't give a toss but your argument is ridiculous.

    No you didn't. besides the servers have been online during all 5 of these days. Might not have been for the full 24 hours during all 5 days but they were online. If it isn't at a convenient time for you then that's your problem. Zenimax still delivered. Your magazine won't ask what day and time you want your toaster delivering.
  • RamzaBehoulve
    RamzaBehoulve
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    Kylepoot wrote: »
    How might you have paid specifically for early access?

    That's not how the law works, at least in Europe, educate yourself. A purchase incentive is an entire part of the deal. They take money immediately, in exchange they give early access and other stuff.

    Whether or not it is justified of them to do downtime, the fact stands (again at least in EU) that people paid for Early Access in good faith.
    Edited by RamzaBehoulve on April 3, 2014 8:50PM
  • steveb16_ESO46
    steveb16_ESO46
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    Early Access was part of the deal. Just as the free toaster is part of the sub deal. You offer something as part of a monetary exchange then you are obliged to deliver it. to say that you can offer something free as part of a deal and the word 'free' removes any obligation to actually deliver it is ridiculous.

    As I said - I don't care about the downtime but these white-knighting hand-waving excuses are ridiculous.
  • acunninghan
    While I agree with this, I'm not sure it requires yet another thread.

    While i don't agree with the thread i do agree with you that it wasn't necessary to create another one...

  • Kylepoot
    Kylepoot
    Soul Shriven
    Kylepoot wrote: »
    How might you have paid specifically for early access?

    That's not how the law works, at least in Europe, educate yourself. A purchase incentive is an entire part of the deal. They take money immediately, in exchange they give early access and other stuff.

    Whether or not it is justified of them to do downtime, the fact stands (again at least in EU) that people paid for Early Access.

    You agreed to the ToS. Educate yourself.
  • Sue_D_Nim
    Sue_D_Nim
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    This "I paid extra" "No, you didn't" "Yes, I did" argument is rampant. I don't quite understand what everybody is arguing about.

    Early access might have been your MOTIVATION for pre-ordering, as it was mine, but you did NOT pay a higher price for it. The pre-order was exactly the same price as the game will be (is) at launch.

    Those of us who wanted early access and didn't get our full 5 days are being compensated an extra couple of free days, apparently. So what's left to whine about?
    "If danger doesn't find her, she'll seek it out and invite it home to dinner." ~ Prince Naemon
    "Such despair! Richer than a cheese sorbet!" ~ Sheogorath
  • steveb16_ESO46
    steveb16_ESO46
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    Kylepoot wrote: »
    Kylepoot wrote: »
    How might you have paid specifically for early access?

    That's not how the law works, at least in Europe, educate yourself. A purchase incentive is an entire part of the deal. They take money immediately, in exchange they give early access and other stuff.

    Whether or not it is justified of them to do downtime, the fact stands (again at least in EU) that people paid for Early Access.

    You agreed to the ToS. Educate yourself.

    ToS, as any person knows, have no legal standing. They are absolutely meaningless. It is established, by law and legal precedent in the USA and the EU that you cannot sign away your legal rights.

    Educate yourself.
    Edited by ZOS_JasonI on April 3, 2014 8:58PM
  • fratter24
    fratter24
    Soul Shriven
    Kylepoot wrote: »
    How might you have paid specifically for early access?

    That's not how the law works, at least in Europe, educate yourself. A purchase incentive is an entire part of the deal. They take money immediately, in exchange they give early access and other stuff.

    Whether or not it is justified of them to do downtime, the fact stands (again at least in EU) that people paid for Early Access in good faith.
    totally agree my god i am just jumping from thread to thread (i have to say too many of them) and guess what? Always the same people saying the same thing. This is a service valn and the other 3 or 4 people, stop being moralist, because it doesn't get you anywhere, instead help cooperating and stop opening posts.
  • Kylepoot
    Kylepoot
    Soul Shriven
    I merely wanted to explain that Zenimax did nothing wrong. Whatever though, I'm done with this thread.
    Edited by ZOS_JordanH on April 3, 2014 10:28PM
  • Seneschel
    Seneschel
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    Kylepoot wrote: »
    How might you have paid specifically for early access?

    That's not how the law works, at least in Europe, educate yourself. A purchase incentive is an entire part of the deal. They take money immediately, in exchange they give early access and other stuff.

    Whether or not it is justified of them to do downtime, the fact stands (again at least in EU) that people paid for Early Access in good faith.

    Actually most European retailers don't charge you for your preorders until the day they dispatch them. I was playing ESO early access before my money was taken.
  • Tavore1138
    Tavore1138
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    It is sad how many people here both fail to understand how a contract works and want to tell other people off for caring that they don't receive what they contracted for - it's like they feel that we are wasting our time being annoyed but somehow being annoyed that other people are annoyed is a valuable community service...

    A life in politics awaits...
  • RamzaBehoulve
    RamzaBehoulve
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    Kylepoot wrote: »
    You agreed to the ToS. Educate yourself.

    That's another subject entirely and most ToS have no ground in a court of law (EU), so please, just stop humiliating yourself any further on this subject and move on.
  • robfx13b14_ESO
    robfx13b14_ESO
    Soul Shriven
    Kylepoot wrote: »
    I just have a burning hatred for stupid people, I merely wanted to explain that Zenimax did nothing wrong. Whatever though, I'm done with this thread.

    Don't let the door hit you where the good lord split you.
  • Kalwein_Ohyx
    It do surprise me still when i read something like this.

    You paid for something, in exchange someone provide something. If either party dont fullfill their part, the deal is not acceptable.

    It dont matter if it is called early access or what not. You pay money (you part) to play a game (their part), easy.

    BTW, do you want to buy a car, you pay me and i might deliver .. and it might run.
  • scabrous_ftz
    scabrous_ftz
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    Seneschel wrote: »
    Attention: I did.

    When i get offered a free toaster for subbing a magazine - guess what? I expect that toaster.

    In this case I don't give a toss but your argument is ridiculous.

    No you didn't. besides the servers have been online during all 5 of these days. Might not have been for the full 24 hours during all 5 days but they were online. If it isn't at a convenient time for you then that's your problem. Zenimax still delivered. Your magazine won't ask what day and time you want your toaster delivering.

    I should probably just let this lie, but I liked the toaster argument.

    When the toaster eventually arrives, I would expect it to work. Not stop working for hours at a time, even though it was "free".

    Seriously though, I understand there will be problems during early access and launch. Some companies have tried to keep in their customer's good graces by delaying the start of the first month's "subscription" as a means of compensation. Just a thought.

  • Know
    Know
    I happen to agree with the OP... but it's a moot point. They've announced in the server status thread here that early access players will essentially get an extra two or three days before their subscription starts. Problem solved.
    Persons appear to us according to the light we throw upon them from our own minds. -Laura Ingalls Wilder
  • Walden_Grimtine
    That's not how the law works, at least in Europe, educate yourself. A purchase incentive is an entire part of the deal. They take money immediately, in exchange they give early access and other stuff.

    Whether or not it is justified of them to do downtime, the fact stands (again at least in EU) that people paid for Early Access in good faith.[/quote]

    This is an interesting piece of information and makes me wonder if SOME of the arguing about this issues isn't the result of different understandings of what is payed for vs free based on different laws in different countries. Something I had not considered.

    Wonder how much of the bickering has been driven by a lost in translation kind of thing.

  • ArcheKnight
    ArcheKnight
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    You pay for early access. If you don't think so then you are naive and don't understand how the world works. I've explained this so many times now. Nothing is free. You don't always pay more. Discounts can be applied... blah blah blah. Can just one of you read some other intelligent posts please and stop white knighting companies who don't actually love you like their child like some of you think. NOTHING is free. You pay for EVERYTHING, it just isn't always with money (though in this case, you do, it just isn't staring you in the face like some of you think it would be...)
  • ijacksparrowed
    ijacksparrowed
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    Attention: I did.

    When i get offered a free toaster for subbing a magazine - guess what? I expect that toaster.

    In this case I don't give a toss but your argument is ridiculous.

    This just blew my mind. Awesome logic.
  • Ariane
    Ariane
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    I'm not worried for these maintenances, but I think early access was actually paid. If it wasn't for early acces, we would have paid the game 5 or 3 days later. The company had access to our money 5-3 days earlier, and remember that money generates more money over time :)

    Despite that, I think it's better for everyone to have server maintenances to solve everything than a game full of crashes and bugs.
    "I am not an Argonian. I am a crocodile"
  • Jake71887
    Jake71887
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    If it was free I would have gotten early access regardless of whether or not I preordered.
  • Froobert
    Froobert
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    Well, Read this. It'll probably give you ideas or cheer you up on how ESO will work out :open_mouth:http://forums.elderscrollsonline.com/discussion/67092/eso-downtime-honesty-the-future#latest

    Also: We did get 5 Days extra, and on-top of the 30 days we get, we also get 2 extra days from the Downtime we had. Zenimax understands the people who comment and share their knowledge on the forums.
    Froobert the Tank
    When In doubt, Bash it out! :)

    "Member of Noore"

  • RamzaBehoulve
    RamzaBehoulve
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    Seneschel wrote: »
    Actually most European retailers don't charge you for your preorders until the day they dispatch them. I was playing ESO early access before my money was taken.

    That is correct and is exactly why I used the term purchase as in prepurchase and not preorder. The people who preordered and paid nothing yet really have zero room for complaining.

    Those are all technicalities, but there is a subset of people, the ones who prepurchased, who do deserve an apology. Personally, I don't care for a refund or whatever, just that they acknowledge the EU prime time screw up and try to avoid it in the future. That would cost them nothing besides the hourly pay of the person writing the letter. Of course I also believe they need to apologize properly for yesterday's US emergency maintenance.
    Edited by RamzaBehoulve on April 3, 2014 9:04PM
  • savinel
    savinel
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    Kylepoot wrote: »
    I just have a burning hatred for stupid people, I merely wanted to explain that Zenimax did nothing wrong.

    I could make a snarky comment about self-hate but I won't... ;-p

    Your point that Zenimax did nothing wrong is correct. The basis of your explanation as to why was flawed (based, apparently, on a lack of understanding of commerce law.)

    Zenimax did, in fact, provide early access to the game. Nowhere, however, did Zenimax commit to providing uninterrupted 24 hour/day access during that time.

    This was the argument you should have made.

    Edited by savinel on April 3, 2014 9:02PM
    Today's main: Hits Like Wet Noodle, Argonian Templar, Ebonheart Pact

    .. and stop calling me "Vestige!"
  • Nox_Aeterna
    Nox_Aeterna
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    OP , you are wrong , you are so wrong , that it just gets to the point of plain ignorance. Same with the 30 free days.

    But know what? I have no patience to teach people , and write all that would be required to do so.

    So , anyway , people have a right to complain.
    "Never attribute to malice that which is adequately explained by stupidity."
    -Hanlon's razor
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