Update for Crashes/Freezing on Console

madchuska83 · July 2018

Why was this unpinned when the issue hasn't been resolved. Are you finished updating us, or finished trying to fix it?

oXI_Viper_IXo · July 2018

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madchuska83 wrote: »

Why was this unpinned when the issue hasn't been resolved. Are you finished updating us, or finished trying to fix it?

There's a new pinned thread with updates.

Miswar · July 2018

It was unpinned likely because this contained some very valid questions and feedback... which they do not like.

WhoThenNow7 · July 2018

I have to be honest; I saw the title and was relieved. Then i saw the date it was posted.. I have been crashing and freezing to the point where I feel the game is unplayable. I literally had to restart at least 3 times just to finish ONE battleground match to get the daily reward. I am unsure if this helped the crashes; but my game crashes more than it ever has in the two years I've been playing this game.

Twohothardware · July 2018

ESO or any game that I can remember has been as broken and unplayable as ESO is right now post Summerset. And I've played some games with real issues like a similar lock up freeze. The difference? The occurrence. I can't play in Cyrodiil 10 minutes near any large groups (away from keeps) without freezing guaranteed. If I played all day I could easily freeze 50 times. The lag is also worse than it was before Summerset as well.

This level of unplayability shouldn't be acceptable by Sony. They should have to take the servers down until it's fixed and when their Crown Crate funds aren't there maybe they'll actually get enough people working on it that it's fixed in a week instead of after 2 months.

DrSweetazz · July 2018

Just wanted to take a moment to remind zos that you owe us a fix very soon. Dont let the pts take center stage....

Cêltic421 · July 2018

ZOS_GinaBruno wrote: »

Update: The feature has been disabled. Again, please let us know if you feel the frequency of crashing/freezing has lessened or appears to be the same. Take your time and get a good feel for it first before posting.

Its worse here the pass couple days, the game is unplayable. To many long loading screens that lasts way to long, and crashes that makes me have to do a hard reset on my ps4. I at the point where im afraid to play your broken game in fear it breaks my ps4.

Cêltic421 · July 2018

Twohothardware wrote: »

ESO or any game that I can remember has been as broken and unplayable as ESO is right now post Summerset. And I've played some games with real issues like a similar lock up freeze. The difference? The occurrence. I can't play in Cyrodiil 10 minutes near any large groups (away from keeps) without freezing guaranteed. If I played all day I could easily freeze 50 times. The lag is also worse than it was before Summerset as well.

This level of unplayability shouldn't be acceptable by Sony. They should have to take the servers down until it's fixed and when their Crown Crate funds aren't there maybe they'll actually get enough people working on it that it's fixed in a week instead of after 2 months.

I like your statement about sony forcing shut down of servers....shame it won't happen.

Im kicking myself for buying the physical collectors edition, this has certainly been a waste of money and time.

And them knowing that consoles are having such issues right now they put out eso+ event, can't really enjoy that.

Right now ive just got out of a long loading screen and the graphics are all meesed up. I see no one but their clothing. I logged out and now all I am seeing is a black screen, cant navigate to the dashboard so once again im going to have to hold down the ps4 power button till it shuts down.

Game broken for over a month and weeks away till a fix.

Rak_am · July 2018

Hi,

pvp these last 3 days (PS4 EU): 11 crash, lag everywhere (I said everywhere), ghost players, food bonus does not work.

pve: 3 crash, a lot of lag in heavily populated areas, vhr almost unplayable (massiv lag)

crown store : works very well, very fluid, many updates ...

It's time to do something zenimax because (and it's an impression) the servers are starting to empty ...

Ashdroid · July 2018

Been worse than usual tonight. It's like as soon as I see an EP zerg, I'm frozen. And EP is zerging harder than usual tonight.

PS4 NA Vivec

paulychan · July 2018

Malacthulhu wrote: »

I will laugh if the root cause is that stupud commercial thing that kept popping up since summerset.

I was about to say that I notice the flash screen is popping up randomly when i zone.

I tried to log into pvp today, no dice.
Meanwhile, in pve land, bar swapping is getting harder and harder to do. It’s just not responding

zacvanm · July 2018

Still freezing. Still crashing. Still choosing to just play other games in the meantime. I REALLY wish ZOS would just stop pushing new content and fix what we already have. So so so many issues with this game.

PS4 Pro- NA Server

eso_lags · July 2018

Miswar wrote: »

grannas211 wrote: »

I really dont understand why they have no sense of urgency in fixing this. People including myself have spent enough money in this game to not get 10-12 weeks of unplayable content in the past 6 months. Then they have vague responses. But the crown store motiffs, boom instant response from Gina with her responding and giving detailed feedback. Its not even a meme anymore, its obnoxious.

Well if you read between the lines.... "We'll move Midyear Mayhem if we need to, and will make that call after the patch goes up and we have time to evaluate the current state. "

..that basically tells me that they do NOT pinpointed what is the root cause of this utter mess... also earlier post "..they are fixing SOME crashes and freezes..." kind of tells the same story.

As for the PR and customerservice part... well this in your face stuff to all console users. I mean 1,5 months with broken product (The CWR fiasco too long too) with 0 urgency to fix this.

Already proven here that they could do it IF they want to implement emergenct fix.

I'am not happy by any standard .... honestly which other field / profession you can sell broken product without any urgency whatsoever to fix this?

nowhere.. just in games where its ok to *** all over your consumers on a monthly basis

eso_lags · July 2018

Miswar wrote: »

It was unpinned likely because this contained some very valid questions and feedback... which they do not like.

no they do not... performance has been a taboo topic at zos for years now..

Nord_Raseri · August 2018

August 5th and the game is still barely playable( it's still playble in a sense if you don't mind having to relog every 10 minutes).